Room type

Executive Room, 1 King Bed, Non Smoking (Royal)

Max Occupancy: 3 guests (up to 2 children)

Suite, 1 King Bed, Non Smoking

Max Occupancy: 3 guests (up to 2 children)

Executive Suite, 1 King Bed, Non Smoking

Max Occupancy: 3 guests (up to 2 children)

Deluxe Room, 1 King Bed, Non Smoking

Max Occupancy: 3 guests (up to 2 children)

Deluxe Room, 2 Single Beds, Non Smoking

Max Occupancy: 3 guests (up to 2 children)

Premier Room, 1 King Bed, Non Smoking

Max Occupancy: 3 guests (up to 2 children)

Premier Room, 2 Single Beds, Non Smoking

Max Occupancy: 3 guests (up to 2 children)

Premier Suite, 1 King Bed, Non Smoking

Max Occupancy: 3 guests (up to 2 children)

Executive Suite, 1 King Bed, Non Smoking, Lake View

Max Occupancy: 3 guests (up to 2 children)

Get an overview of this hotelFamily-friendly Hangzhou hotel in West Lake, near West Lake

Location

This family-friendly Hangzhou hotel is located in the business district, within 1 mi (2 km) of Former Residence of Sha Menghai and West Lake. West Lake Expo Museum and Broken Bridge are also within 15 minutes.

Hotel Features

Along with an indoor pool, this hotel has a health club and a bar/lounge. WiFi in public areas is free. Other amenities include a spa tub, a sauna, and massage/treatment rooms.

Room Amenities

All 294 rooms provide free WiFi and free wired Internet, LCD TVs with cable channels, and conveniences like refrigerators and coffee makers. 24-hour room service, minibars, and free bottled water are among the other amenities available to guests.

Hotel Amenities

Hotel Amenities

In addition to an indoor pool, Wyndham Grand Plaza Royale Hangzhou provides a health club, a spa tub, and a sauna. A bar/lounge is on site where guests can unwind with a drink. This 4.5-star property offers access to a business center and meeting rooms.

Public areas are equipped with complimentary high-speed wired and wireless Internet access. 8 meeting rooms are available. This luxury hotel also offers tour/ticket assistance, an arcade/game room, and multilingual staff.

  • Arcade/game room 
  • Babysitting or childcare 
  • Bar/lounge 
  • Billiards or pool table 
  • Breakfast available (surcharge) 
  • Business center 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Front desk (limited hours) 
  • Health club 
  • Indoor pool 
  • Luggage storage 
  • Meeting rooms 
  • Multilingual staff 
  • Number of buildings/towers - 1 
  • Number of floors - 7 
  • Number of meeting rooms - 8 
  • Porter/bellhop 
  • Safe-deposit box at front desk 
  • Sauna 
  • Spa treatment room(s) 
  • Spa tub 
  • Total number of rooms - 294 
  • Tours/ticket assistance 
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Family Friendly Amenities

  • Arcade/game room  
  • Babysitting or childcare  
  • Free Wi-Fi  
  • Indoor pool  
  • Refrigerator  

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet

Room Amenities

  • Air conditioning 
  • Bathrobes 
  • Blackout drapes/curtains 
  • Cable TV service 
  • Coffee/tea maker 
  • Free bottled water 
  • Free toiletries 
  • Designer toiletries 
  • Desk 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Hair dryer 
  • In-room safe 
  • Iron/ironing board 
  • LCD TV 
  • Minibar 
  • Private bathroom 
  • Refrigerator 
  • Room service (24 hours) 
  • Shower/tub combination 
  • Slippers 
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Where to Eat

Breakfast is available for a surcharge each morning.

24-hour room service is available.

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Nearby Things to Do

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

  • Golfing nearby 

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 2 PM

Special check-in instructions:

Guests are asked to contact the hotel with the name of at least one guest as it appears on their passport upon booking. Guests can contact the property using the number on the reservation confirmation received after booking.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No pets or service animals allowed

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Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: CNY 182 per person (approximately)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

No pets and no service animals are allowed at this property.

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