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Get an overview of this hotelFamily-friendly Hangzhou hotel in West Lake with 4 restaurants

Location

This family-friendly Hangzhou hotel is located in the historical district, within a 15-minute walk of Huanglong Sport Centre and Baopu Taoist Temple. West Lake is 2.4 mi (3.8 km) away.

Hotel Features

This hotel features 4 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Other amenities include a nightclub, a health club, and a bar/lounge.

Room Amenities

All 394 rooms boast deep soaking tubs and offer free WiFi and memory foam beds. Free wired Internet and sofa beds are standard, as are LCD TVs with digital channels.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Zhejiang Narada Grand Hotel features an outdoor tennis court and an indoor pool. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. Guests can unwind with a drink at one of the hotel's bars, which include a swim-up bar and a bar/lounge. Public areas are equipped with complimentary high-speed wireless Internet access.

This 4.5-star property offers access to a business center and limo/town car service. 11 meeting rooms are available. This luxury hotel also offers a health club, a nightclub, and a spa tub. Guests can use the indoor pool and health club at a partner property. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests.

  • Indoor pool 
  • Poolside bar 
  • Swim-up bar 
  • Spa tub 
  • Spa services on site 
  • Steam room 
  • Sauna 
  • Full-service spa 
  • Spa treatment room(s) 
  • Free newspapers in lobby 
  • Health club 
  • Use of nearby fitness center (discount) 
  • Babysitting or childcare (surcharge) 
  • Supervised childcare/activities (surcharge) 
  • Nightclub 
  • Bar/lounge 
  • Coffee shop or café 
  • Limo or Town Car service available 
  • Conference space 
  • Business center 
  • Porter/bellhop 
  • Express check-out 
  • Multilingual staff 
  • 24-hour front desk 
  • Express check-in 
  • Safe-deposit box at front desk 
  • Total number of rooms - 394 
  • Number of floors - 16 
  • Hair salon 
  • ATM/banking 
  • Gift shops or newsstand 
  • Shopping on site 
  • Laundry facilities 
  • Dry cleaning/laundry service 
  • Coffee/tea in common areas 
  • Elevator/lift 
  • Wedding services 
  • Airport transportation (surcharge) 
  • Breakfast available (surcharge) 
  • Free WiFi 
  • Grocery/convenience store 
  • Tours/ticket assistance 
  • Year Built 1998 
  • Number of restaurants - 4 
  • Number of meeting rooms - 11 
  • Tennis on site 
  • Conference center 
  • Outdoor tennis court 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Free Wi-Fi  
  • Outdoor tennis court  
  • Grocery/convenience store  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Sofa bed  
  • Refrigerator  
  • Microwave (on request)  

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi

Room Amenities

  • Premium bedding 
  • Room service (24 hours) 
  • Air conditioning 
  • Access via exterior corridors 
  • Free local calls 
  • Refrigerator 
  • Minibar 
  • Coffee/tea maker 
  • Microwave (on request) 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Slippers 
  • In-room childcare (surcharge) 
  • Desk 
  • Iron/ironing board (on request) 
  • Sofa bed 
  • Free newspaper 
  • Free bottled water 
  • Free WiFi 
  • In-room massage available 
  • Shower/tub combination 
  • Deep soaking bathtub 
  • Rainfall showerhead 
  • Cribs/infant beds (surcharge) 
  • Rollaway/extra beds (surcharge) 
  • Digital TV service 
  • HDTV 
  • Blackout drapes/curtains 
  • Free wired high-speed Internet 
  • In-room safe (laptop compatible) 
  • Memory foam mattress 
  • Pillow menu 
  • LCD TV 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning.

Window Pavilion Cafe - This buffet restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required.

Lotus Chinese Deli - This restaurant serves lunch and dinner.

Dan Gui Lou - This restaurant serves dinner only.

NASUBI - This restaurant serves lunch and dinner.

Tea Garden Lounge - Onsite restaurant.

24-hour room service is available.

Nearby Things to Do

An outdoor tennis court and a health club are featured at the hotel. An indoor pool and a spa tub are on site. Other recreational amenities include a sauna.

Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Fitness classes on site 
  • Bicycle rentals on site 
  • Racquetball/squash on site 

Spa Services

The onsite spa has massage/treatment rooms. The spa is equipped with a sauna.

Children under 12 years old are not allowed in the spa without adult supervision.

  • Sauna in spa 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 2 PM

Special check-in instructions:

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

You'll be asked to pay the following charges at the property:
  • Breakage deposit: CNY 1000 per stay
The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: CNY 159 per person (approximately)
  • Airport shuttle fee: CNY 500 per vehicle (one way)
  • Cribs (infant beds) are available for an additional fee
  • Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Narada Grand Hotel
  • Narada Grand Hotel Zhejiang
  • Narada Hotel
  • Zhejiang Narada
  • Zhejiang Narada Grand
  • Zhejiang Narada Grand Hangzhou
  • Zhejiang Narada Grand Hotel
  • Zhejiang Narada Grand Hotel Hangzhou
  • Zhejiang Narada Hotel

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. Only registered guests are allowed in the guestrooms.

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.


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4.2 out of 5
83% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
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Nice hotel, relatively close to the West Lake

4 out of 5
by from Wuhan
Posted Jun 24, 2015
Relatively new hotel, good facilities, good restaurants.
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Wonderful place to stay

5 out of 5
by from Freehold, NJ
Posted May 30, 2014
Pros: Their breakfast selection is insane, it has more food than some actual buffet restaurants. Not all of it is good, but much of it is.
Cons: Terrible wi-fi speeds.
Apparently this is one of the best hotels in the city...it's very close to Yellow Dragon Cave (wow the name sounds stupid in English) and Yellow Dragon Stadium (again) so it's easy to make your way back if you get lost in the city. They provide many things like bottles of water, slippers, and umbrella which is good because it rained and I didn't have my own umbrella. My room was very clean. The hotel staff is very kind. Close your windows in the summer so mosquitoes don't fly inside (very bad). You can tell it is a good hotel because there are very expensive cars parked outside all the time. I saw two different Bentleys and even a Rolls-Royce Phantom, which I also saw parked outside a Walmart two blocks away lol.
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Lots of amenities!

5 out of 5
by from Denver, CO
Posted Nov 20, 2010
A very nice hotel complex north of West Lake. Has all the amenities one could need--free wifi, free buffet breakfast (very good!), gym, restaurants, spa, etc. Plus Emilio was great!! We wish we would have stayed longer.
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Great for the marathon

4 out of 5
by from Adelaide SA, Australia
Posted Nov 10, 2010
Chose this hotel as it was close to the start/finish of the Hangzhou marathon I was competing in. Room was neat and tidy, staff were helpful and the breakfast excellent. They allowed us a late check out which was appreciated. West Lake is a taxi ride away or a thirty minute walk.
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西湖から遠く期待はずれ

3 out of 5
by from 中国浙江省
Posted May 4, 2011
西湖区となっていますが、実際には西湖まで歩いて30分近くかかります。 ホテルの周りに飲食店がなく、ホテル内で夕食をとりました。 個室を希望すると予約で満席との返事、しかし閑散としてとてもそうは思えませんでした。 注文とは異なる料理が出てきて、違うと伝えるともう調理したから代金は支払わないといけないとのこと。店員は自分たちのことしか考えていません。 部屋も薄汚くかび臭かった。 シャワーの出も悪くこれが5つ星ホテル?という感じです。 私は二度と泊まりません。
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Hangzhou Hotel

4 out of 5
by
Posted Apr 22, 2008
Gute Ausstattung. Internt auf dem Zimmer (Kabel). WLAN in der Lobby.
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