Lobby sitting area

Reviews of Motel 6 Hannibal, MO

2 out of 5
Motel 6 Hannibal, MO
123 Huckleberry Heights Dr, Hannibal, MO

Reviews

7.2

Good

Rating 10 - Excellent. 260 out of 996 reviews" "
Rating 8 - Good. 332 out of 996 reviews" "
Rating 6 - Okay. 195 out of 996 reviews" "
Rating 4 - Poor. 105 out of 996 reviews" "
Rating 2 - Terrible. 104 out of 996 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Corin

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Other guests were loud, pool was closed, ice machine broke, vending machines broke
Response from Brand Experience Team on Mar 18, 2024
Hi Corin, We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs.Natalie #Team6

4/10 Poor

Rosalyn

Traveled with partner
Disliked: Staff & service, property conditions & facilities
desk clerk was unfriendly. Acted like we were inconveniencing her. outlet cover was missing by bedside table. water was being drained from the pool across the parking lot where we were parked. Messy to walk thru multiple times. We left a phone charger and called the next day. Was told it was not there. Stopped by two days later, and a helpful person was able to locate the charger
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Mar 11, 2024
Hi Rosalyn,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

8/10 Good

Cathy, Fergus Falls

Stayed 1 night in Feb 2024
Response from Brand Experience Team on Mar 8, 2024
Hi Cathy,Thank you for the excellent rating!! Maz K.#Team6

8/10 Good

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and clean.
Clean, quiet, generally comfortable stay. One thing to note - unlike most hotels, all of the parking is quite a ways away from most of the rooms. Pros and cons with this, but something to be aware of. On the amenity side, my room included a refrigerator and microwave - much appreciated - but no means to make coffee. It is a budget hotel obviously and there is coffee available in the lobby and sometimes hotel room coffee makers aren’t that great. But most budget hotels I’ve stayed at had that amenity. The staff was friendly and all in all it suited my needs.
Stayed 1 night in Dec 2023

6/10 Okay

Ben

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Blah
Hard bed. Turned on the light and a roach ran off the sink counter in the morning.
Stayed 1 night in Dec 2023
Response from Nancy Y. on Jan 2, 2024
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

8/10 Good

Gary, Utica

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 1 night in Dec 2023

10/10 Excellent

Zachary

Stayed 1 night in Dec 2023

10/10 Excellent

Thom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy bed, clean and spacious room. All at the best price in town. The perfect, no-hassle lodging for my dogs and I.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Dec 20, 2023
Hi Thom,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

8/10 Good

Carson

Business traveler
Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

8/10 Good

Anne

Liked: Cleanliness, staff & service
Very bare bones. Almost no amenities. Not even a box of Kleenex. It was clean and quiet, tho, and the staff was very nice. Didn't use the shower, so can't comment on that. Pool was closed, and the pop machine was out of order. All in all, it was good for the price. If you're just looking for a comfy bed, this is the place! I was here on a Wednesday night, so I can't comment on how it is during the weekend. Would definitely stay again, tho!
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Dec 7, 2023
Hi Anne,Although we appreciate the wonderful rating we do apologize that your stay wasn't as comfortable as anticipated. Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

10/10 Excellent

Rita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here 3 times now and it’s always been quiet and nice. Very clean and comfortable
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Dec 5, 2023
Hi Rita, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

10/10 Excellent

James

Business traveler, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very clean and.pet friendly hotel.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Dec 5, 2023
Hi James,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

10/10 Excellent

Janelle

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Bathroom is small and toilet was too low but otherwise it was good
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Dec 5, 2023
Hi Janelle, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

10/10 Excellent

Wesley, Downers Grove

Stayed 1 night in Nov 2023

10/10 Excellent

Michael

Stayed 1 night in Oct 2023

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Nov 20, 2023
Hi Donna,Thank you for the perfect rating!!Lilith#Team6

6/10 Okay

Brenda

Liked: Cleanliness, staff & service
My window didn’t lock. The woman at the front desk said, ya it doesn’t. My room was clean but the bathtub had hair in it. There was noise from rooms on each side of me, It is what it is, an inexpensive place to sleep
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Nov 13, 2023
Hi Brenda,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel needs work but staff exceeded expectations
We just had a car accident which left traumatic car, and had to stay in Hannibal. Our car was totaled that left us stranded, (0 Ubers 0 lyfts one only 24 hour taxi) Most hotels we visit are more expensive because of the amenities they offer, so I really didn't expect a lot, but what they lacked in (alarm clocks with handy phone charger cord) they made up with the true care and compassion they provided us. They even found a a.phone charger block and cord for us to keep our phone from dying while we were calling everyone to help find a way home 2hours away. Each of your staff members at this location deserve a raise in pay.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Nov 13, 2023
Hi Christina,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

10/10 Excellent

Debbie

Stayed 1 night in Nov 2023

4/10 Poor

gary

Business traveler, Traveled with partner
Disliked: Amenities, property conditions & facilities
toilet no flush, no coffee in room, buffing and slow internet
Stayed 2 nights in Oct 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023

4/10 Poor

STEVEN

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Bathroom was unsafe floor and shower was very slippery. Very dark in the hallways. Never again.
Stayed 2 nights in Oct 2023
Response from Nancy Y. on Nov 6, 2023
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

8/10 Good

Dale

Stayed 3 nights in Oct 2023

8/10 Good

Christy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a bad stay for the price. This is an economy motel. No shampoo, no coffee maker, but there was coffee in foyer. The bed was comfortable, the pillow was not. Overall a good stay at a great price.
Stayed 2 nights in Oct 2023
Response from Nancy Y. on Nov 6, 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
The first room i was in was okay, except for the shower not working. The water sprayed out the back of the showerhead. The second room smell like its been a smoking room for a long time. The AC did not work very well. There were marks on the walls and floor, and broken tiles in the bathroom. Part of the window was broken. The bed was uncomfortable to sleep on.The one good thing was the overnight front desk clerk did everything she could to help. She transferred me rooms to try to help, which she was quick about. I would not have stayed if I did not need to.
Stayed 1 night in Oct 2023
Response from Nancy Y. on Nov 6, 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Jenell

Liked: Staff & service
Stayed 1 night in Oct 2023

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location
Stayed 3 nights in Oct 2023
Response from Brand Experience Team on Oct 30, 2023
Hi David,Thank you for positively rating your stay!!Lilith#Team6

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Motel 6 review
This hotel was very basic but was clean and comfortable. No breakfast & price reflects that. They do offer coffee but nothing else. One thing I will mention is the walls must be thin because you can hear everything through them. People coughing people walking. It was loud like they were almost in the same room.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Oct 30, 2023
Hi Michelle, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

8/10 Good

Kathy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy to find, ample parking and a restaurant next door.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Oct 30, 2023
Hi Kathy,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Mary

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
No complaints, enjoyed my stay. Will stay again in the future.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Oct 30, 2023
Hi Paul,Thank you for the perfect rating!!Lilith#Team6

2/10 Terrible

James N.

Traveled with family
Staff was practically non existent. Walked in and had to use a phone to get someone to come to the front desk for check in. Called down for towels on the second day and man at the desk yelled at me that he was busy but working on it. Extremely aggressive and rude. Facility is in poor condition and not clean.
Stayed 2 nights in Oct 2023
Response from Brand Experience Team on Oct 30, 2023
Hi James,On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Lilith #Team6

8/10 Good

Stanley

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
No frills stay hotel
Good basic no frills... Front desk employees are great! Pool closed, no coffee maker but good for overnight stay.
Stayed 2 nights in Oct 2023
Response from Brand Experience Team on Oct 30, 2023
Hi Stanley,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

6/10 Okay

Deb

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The building is older and showing its age. It is noisy within the building; you can hear everything. The hall is not well lit.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Oct 30, 2023
Hi DebThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

4/10 Poor

Allen

Disliked: Cleanliness, property conditions & facilities
You get what you pay for
Fair , cheap price , no thrills, age.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Oct 30, 2023
Hi Allen, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

Lawrence, St peters

Liked: Cleanliness, staff & service, property conditions & facilities
Always nice
Stayed 3 nights in Oct 2023
Response from Brand Experience Team on Oct 30, 2023
Hi Lawrence,Thank you for the perfect rating!!Lilith#Team6

8/10 Good

Glen E

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s clean & comfortable. Good deal for a good price.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Oct 25, 2023
Hi Glen E, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Clean room and comfortable bed what more can I say.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Oct 25, 2023
Hi Jerry, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Kenneth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Lawrence, St peters

Staff is great. Price is great
Stayed 4 nights in Sep 2023
Response from Nancy Y. on Oct 17, 2023
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

6/10 Okay

david

Liked: Cleanliness, staff & service
No breakfast
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Oct 9, 2023
Hi David,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Lilith#Team6

8/10 Good

Ronald, Hyrum

Stayed 1 night in Sep 2023

4/10 Poor

Kathleen, Cottage Grove

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It was a very long drive to get there. We walked into the room and AC was off. We were exhausted n wanted to sleep but couldn’t until hours later when it finally cool. There was no trash bin, no shampoo but that was ok with us. As soon as we went to bed. Open up the sheets and it looked like someone slept on it. The fitted sheets were dirty with few hair and dirt on it. The pillowcases were wrinkled in the middle like someone was sleeping on them too. The next day when we return to our room. We noticed new towels on the sink counter but our bed wasn’t made or room clean and still no trash bin or shampoo. I had to go down to office n asked for it. Great location but I won’t be returning.
Stayed 2 nights in Sep 2023
Response from Brand Experience Team on Oct 9, 2023
Hi Kathleen,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

10/10 Excellent

matthew

Stayed 1 night in Sep 2023

4/10 Poor

Joel

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Colten

Disliked: Staff & service, amenities, property conditions & facilities
Photos are far out of date; all lobby furniture pictured is gone. Pool hasn’t been open in two years, which is not conveyed anywhere online except in reviews. Room was clean, quiet, and pleasant, though would have appreciated more than a small bar of soap in the shower.
Stayed 1 night in Sep 2023
Response from Nancy Y. on Sep 26, 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Good

Nicole

Stayed 1 night in Sep 2023

2/10 Terrible

Kenyon

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are a smoker, go somewhere else, the bed was uncomfortable and the room needed the walls cleaned.
Stayed 1 night in Sep 2023
Response from Nancy Y. on Sep 26, 2023
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6