Sports facility

Reviews of Novotel Suites Hannover

3.5 out of 5
Novotel Suites Hannover
Rundestrasse 9, Hannover, NI

Reviews

8.6

Excellent

Rating 10 - Excellent. 441 out of 1000 reviews" "
Rating 8 - Good. 438 out of 1000 reviews" "
Rating 6 - Okay. 96 out of 1000 reviews" "
Rating 4 - Poor. 14 out of 1000 reviews" "
Rating 2 - Terrible. 11 out of 1000 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Michae

Liked: Staff & service
Bang average
Stayed 4 nights in Mar 2024

6/10 Okay

Glenn

Liked: Staff & service
Stayed 1 night in Jan 2024

8/10 Good

Eisuke

Stayed 6 nights in Nov 2023

8/10 Good

Igor

Traveled with family
Transportation.
Stayed 3 nights in Oct 2023

10/10 Excellent

Steve

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed there a few times now and will continue to do so in the future. Ideally situated around 200 metres from the main station.
Stayed 4 nights in Sep 2023

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice. A little quirky in its design but it’s refreshing for something a little different. Very close to the train station, and the shopping district is on the other side.
Stayed 3 nights in Sep 2023

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Samir

Liked: Staff & service, property conditions & facilities
Great Hotel
Stayed 1 night in Sep 2023

8/10 Good

Marcin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stop between Poland and Uk
Because we travelling with 2 little boys big plus was microwave so we can warmed milk for boys and kettle. Shops just behind the corner fast food as well. Big comfy room. Recommending.
Stayed 1 night in Aug 2023

6/10 Okay

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Jan

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Secure Parking close
Stayed 1 night in Aug 2023

6/10 Okay

Pia

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Lækkert morgenmad
Stayed 1 night in Jul 2023

10/10 Excellent

John

Stayed 3 nights in Jul 2023

8/10 Good

Stelios

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good overall.
Stayed 3 nights in May 2023

10/10 Excellent

Peter, Yatton

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central property for train station, city centre attractions, shopping, supermarkets and bars.
Stayed 3 nights in Apr 2023

4/10 Poor

Robert

Business traveler
Disliked: Cleanliness, staff & service, amenities
I believe there were bedbugs in my hotel bedding and mattress. I have consulted my doctor, who confirms that the red marks on my body are from vermin. I was forced to fumigate or destroy my clothing and suitcase.

10/10 Excellent

Steve

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just over 100metres from the main railway station. Superb suite with microwave,sink area,fridge,superb bathroom and very comfortable bed. Excellent and varied breakfast in a nicely laid out dining area. Fourth time staying there and the definite choice if staying in Hannover. 24 hour reception speaking German and English ( maybe more)
Stayed 5 nights in Oct 2022

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large room
Great location near the station and a modern large room with a range of facilities. Good breakfast and value for money
Stayed 1 night in Sep 2022

10/10 Excellent

Daniel

Traveled with group
Liked: Cleanliness, staff & service, amenities
Rooms were clean and comfortable. The bathrooms are nice yet see to be mostly plastic and small.
Stayed 1 night in Sep 2022

4/10 Poor

Ganna

Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Overnight stop over
Great. Near station, easy walk with cases. Room could do with slight update looked a bit tired. But was clean and all we needed for one night.
Stayed 1 night in Aug 2022

8/10 Good

Gary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No parking at the property, but there is pay parking nearby. There are ample places to eat in the train station, which is right across the street. Lots of homeless people in the area. Lots of building alcoves and areas were used as outdoor toilets. Pretty gross. The property itself was clean and the rooms were large. Our room had futuristic bath/shower and toilet raised “pods”. Very unique. Frühstück is not included in the price, but packaged pastries were in the lobby at checkout.
Stayed 1 night in Jul 2022

10/10 Excellent

Mary, Chicago

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were so pleasantly surprised about this hotel. We had booked it due to its proximity to the main train station but weren't expecting much else. We loved our room and all of its amenities -- it reminded us of a Japanese style hotel where there are lots of room amenities (e.g., our room had 3 sinks, which was very convenient for our group of 4). The hotel is across the street from the back entrance to the train station, so it is very easy to walk through the station (which also has lots of shopping and dining options) to the main shopping district which is in front of the station. We highly recommend this hotel and wouldn't stay anywhere else if our travels take us back to downtown Hannover.
Stayed 1 night in Jul 2022

10/10 Excellent

Chris

Stayed 1 night in Jul 2022

8/10 Good

Jannie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property near train station. Spacious rooms with microwave and fridge. Toilet is separate from shower and bathtub. Great value if you are able to get low rate by booking in advance.
Stayed 2 nights in May 2022

2/10 Terrible

Chong

Stayed 1 night in May 2022

8/10 Good

John, Haverford

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to main train and bus terminals, clean, efficient, close to city center.
Stayed 4 nights in Apr 2022

8/10 Good

Steve

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the main railway station.
Stayed 4 nights in Apr 2022

4/10 Poor

Mahmoud

Disliked: Property conditions & facilities
The property is very old and out dated. Toilet and shower in the room are separated and you have to step into this box, like your in an airplane bathroom. Location is good but, opposite Hannover HPF
Stayed 3 nights in Mar 2022

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect spot convenient for the train station
This was very much a last-minute booking picked for the price and the proximity to the main station. However, it turned out to be an absolute GEM! Checkin was super efficient and staff were friendly: room was enormous, with a mini kitchenette and a separate bath/shower to the toilet. After a long day of travelling, it was such a godsend to be able to have a bath. I didn't choose to have the breakfast: I went into the station instead for snacks and some food. There was also some snack food available in the lobby in the evening. I also (unfortunately) ended up leaving something in my room: was a bit difficult to get through on the phone, but I used the hotel email from the Novotel site, and got an almost instant response. Long story short, my beloved travel bear was posted back to me by hotel staff who were super efficient! I was travelling with my pet: and this a really great option: plenty of space to set up the travel pen, and a completely reasonable upgrade fee for the room. I would HIGHLY recommend!
Stayed 1 night in Feb 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is very spacious and they have great and very helpful staffs. There’s a micowave oven, mini fridge and an office table which fits 2 working persons. Their wifi is also reliable, my husband and I were able to work nicely and without connection issues. The location is also great as it is nearby the train station and the city center.
Stayed 13 nights in Nov 2021

10/10 Excellent

Ravipal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Angela

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about it. The room was really cool and quirky and also great for space and comfort
Stayed 1 night in Nov 2021

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Martin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
I had several stays here, clean quiet and modern interior plus the great location close to restaurants and next to the central station. Best value
Stayed 1 night in Aug 2021

8/10 Good

Thaeir

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Hotel staff Outstanding and very helpful. It was a one night stay for a stop over whilst driving from the UK to Poland and will be using the hotel on our way back. Great value for money. Breakfast was excellent.
Stayed 1 night in Dec 2019

8/10 Good

Cheng Fong

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My family of 3 was given a room (no 115) catered for handicapped. The room was great, came with a microwave oven, fridge and a water boiler. I was not happy with the spacious bathroom as every time when we have shower, the whole bathroom floor will get wet and we have to rinse the whole floor off the soapy water after every shower.... I was just wondering why were we given this type of room? Are they running out of normal room for 3 of us? Another thing is the lobby area.. when we stayed at Novotel Suites Den Haag last year, the lobby provides free coffee/tea/hot chocolate and some oranges/apples too.. unfortunately not the same for this Novotel Suites Hannover.. But overall we still love Novotel Suites.. reasonable price with nice, clean and well equipped room 👍👍
Stayed 2 nights in Dec 2019

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy Bed
Great location, comfortable bed, nice size room. Only Complaint it was a non smoking room that smelled of cigarettes. Open the windows and that helped. Would stay there again.
Stayed 1 night in Aug 2019

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very handy to have microwave, kettle and sink facilities in the room. Good location for central Hannover and cheap parking. Good breakfast buffet selection.
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveler

Traveled with family and small children
Liked: Staff & service
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Stayed 1 night in Jul 2019

10/10 Excellent

CHULHO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Waisang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

8/10 Good

Peter

Liked: Cleanliness
Nice hotel for a short stay
Good value for money n great location Only downside air conditioning did not work -under repair Rooms getting a bit dated- carpets worn Despite a no smoking policy both rooms we stayed smelled someone has smoked Room cleaning needs improvement
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

8/10 Good

Christopher

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Fine Hotel, but Dated
The check in process went well and the staff was friendly. Walking into my room it immediately felt dated (early 2000s). The toilet room was small was totally separate from the shower (and bath for those that take a bath at a hotel). Both rooms had a cruise ship feel. The bed was good, but unfortunately I could not sleep with the windows open as a main bus station was right outside of the hotel.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness
Stayed 1 night in May 2019