Ratings based on 164 Verified Reviews

3.3 out of 5
53% of guests recommend
3.6 Room cleanliness
3.5 Service & staff
3.3 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Cairo, Egypt

Ok hotel for bussiness or for the nearby hospital

Posted Nov 12, 2017
We stayed there for several months in an apartment due to the illness of my mother in the INI. The whole hotel is a mediocar. Room cleaning is v superficial. Breakfast is good but menu is v limited for room service and dining. Most of the staff are helpful and friendly. Recreational facilities are Ok but not superb. It is far from downtown so it is convenient for business travellers and if you want to be close to INI
Comment from Hotel Management
Nov 15, 2017 by Yannick, Hotel Management
Dear Hassan We would like to take the opportunity to thank you for filling in our online guest questionnaire in regards to your recent stay at the Wyndham Hannover Atrium. Thank you for your given Feedback. Your feedback is very important to us, as it helps us to improve our services and standards. You can be sure, Dear Hassan, we are looking forward to welcome you back to the Wyndham Hannover Atrium. In the meantime, if you have any further questions or wishes, please do not hesitate to contact our team at the reception. Best regards, Yannick N. Front Offe Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 30, 2017
Cons: new carpet
Location: Need to use a cab as train station is not accessible
Bit noisy at night from delivery trucks, carpet a bit dirty but great breakfast and helpful staff
Comment from Hotel Management
Jun 27, 2017 by Wyndham Hotel Hannover, Hotel Management
Dear Guest, many thanks for your Feedback. We already planned to renew the carpet in the next time and will keep you updated. Best regards Dirk Gruhn General Manager
3 out of 5
by Fabien

Convenient and clean

Posted Mar 17, 2017 on Hotels
Good location for where I had to be. Room was apartment; very spacious...although it could use a good lift. Hotel is a bit old-fashioned. However service was really good and breakfast had a good selection. Only downer. There was a gym, where the equipment was out of order. Somewhat defeats the purpose, hence my rating. However, for a quick stop and a good value, this is a good choice.
Comment from Hotel Management
Mar 31, 2017 by General Manager, Hotel Management
Dear Fablen, Thank you very much for your feedback. Our guests’ impressions are very valuable for us to learn about the changing needs and expectations. The renovations are ongoing and the remaining rooms will be refurbished soon and also we plan to renew our gym to meet our guests’ expectations in the future . We wish you all the best and hope to welcome you again back in Hannover. Kind regards Your Wyndham Hannover Atrium Team
3 out of 5
by Dian

Not as good as the pictures made it seem

Posted Feb 15, 2017 on Hotels
Rooms were old but clean. The lampshade in my parents room was burned and frayed which should have been replaced. The breakfast for €19.90 per person is way to high. Restaurant Ambiente was good but pricey. Only one elevator was working so it took 10 minutes to get the elevator which we had to take because we had a family member with us using a walking cane.
Comment from Hotel Management
Feb 22, 2017 by General Manager, Hotel Management
Dear Dian, Thank you very much for your feedback. We ask for your apology and understanding concerning our elevators. Our contracted maintenance companies as well as the manufacturer were informed immediately; unfortunately the required parts to fix the elevators were not available on short notice. Our hotel rooms will be renovated with the upcoming hotel renovationl. Our breakfast buffet offers a rich variety of warm and cold dishes, juices, different teas, coffee specialties and fresh fruits. If you like to have a small breakfast just ask our service team. We are always happy to assist. We wish you all the best. Yours Wyndham Hannover Atrium Team
1 out of 5
by A verified traveler

Posted Oct 31, 2016 on Hotels
Terrible smell everywhere, slow elevators, old furniture, lack of ceiling light in the rooms, definitely not a 4-star hotel.
Comment from Hotel Management
Nov 18, 2016 by General Manager, Hotel Management
Dear honored guest, Thank you very much for your time giving us a feedback concerning your stay with us in Hannover. Our elevators had some problems which our regular specialist could not solve although they checked over six times. We now contacted the manufacturer and will resolve this matter. The mentioned lighting and furniture will be replaced during the upcoming renovation. We are looking forward to welcome you back with us and wish you all the best. Kind regards Yours Wyndham Hannover Atrium Team
3 out of 5
by A verified traveler

Posted Jun 8, 2016
Clean, but for the Price the Beds are too small and not comfortable.
Comment from Hotel Management
Aug 26, 2016 by Daniel , Hotel Management
Dear honored guest, thank you very much for your review. Maybe try the next time one of your other room categories. We even offer some rooms with waterbeds, just ask us for your next booking. Kind regards from Wyndham Hannover Atrium
3 out of 5
by A verified traveler

Posted Apr 16, 2016 on Hotels
wifi costs over €7 in addition to a room rate of €99. breakfast is €19. a beer in the bar is €4.90. this is not appropriate pricing. the shower head is also at shoulder height and was low pressure with fluctuating temperature.
Comment from Hotel Management
Jul 9, 2016 by Wyndham Atrium Team, Hotel Management
Dear Traveler, Thanks for your feedback regarding your past stay in our hotel. We are sorry that our rates did not expect your expectations. We are offering a big breakfast buffet with almost everything you need to start in a new day. Fresh orange juice, scrambled eggs or waffles can be ordered at any time. So we do think it´s a fair price! Best regards Your Wyndham Team
3 out of 5
by A verified traveler

Business Hotel, Nothing More

Posted Mar 17, 2016
Cons: Faster wifi, updated rooms
Location: 7 minutes via taxi to the messe
The only reason you would want to stay here would be If you are attending an event at the Hannover Messe. It's a pure business hotel, despite the fact that the wifi is very slow.
Comment from Hotel Management
Mar 23, 2016 by Wyndham Hannover, Hotel Management
Dear Guest, Thank you for your honest review regarding your recent stay in our hotel. We are glad to let you know that we are already in progress to increase the speed and the scope of our Wi-Fi. So hopefully we will be finished at your next stay. To hear that our location was your benefit makes us happy and so we are looking forward in welcoming you soon again in our hotel. Best regards from the green Hannover Your Wyndham Team
3 out of 5
by A verified traveler

bad location not in main city

Posted Mar 17, 2016
bed ver not comfortable only 1 pillow very small bed constant noise because it's an atrium I was told by hotel staff, do not stay here I'm very easy with hotel nothing bothers me usually but this place simply sucks
Comment from Hotel Management
Apr 27, 2016 by AN, Hotel Management
Dear Guest, Thank you for your feedback. We are sorry that we didn´t meet your expectation! We would be happy to receive a second chance to assure you from our qualities. Best regards The Wyndham Team
4 out of 5
by A verified traveler

Posted Mar 1, 2016 on Hotels
Comment from Hotel Management
Mar 24, 2016 by Wyndham Atrium Team, Hotel Management
Lieber Reisender, wir danken Ihnen für Ihre Bewertung und Ihren Besuch in unserem Haus. Wir würden uns freuen, wenn Sie uns noch etwas Feedback zu Ihrem Aufenthalt geben! Gerne können Sie sich direkt mit uns in Verbindung setzen! Mit den besten Grüßen Ihr Team vom Wyndham Hannover