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Jacosmo Hotel & Spa

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Balcony
Terrace/Patio
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished

Overview of Jacosmo Hotel & Spa

Jacosmo Hotel & Spa

4 out of 5

4.8/5 Exceptional

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

  • Popular LocationHoan Kiem Lake4 min walk
  • Popular LocationHanoi Opera House10 min walk
  • Popular LocationSt. Joseph's Cathedral13 min walk
  • AirportHanoi (HAN-Noi Bai Intl.)23 min drive

Choose dates to view prices

About this area

Hanoi

Located in Hanoi's Hoan Kiem neighborhood, Jacosmo Hotel & Spa is in the city center and near a train station. Hanoi Old City Gate and Ho Chi Minh Mausoleum are notable landmarks, and travelers looking to shop may want to visit Dong Xuan Market and Lotte Center Hanoi. Traveling with kids? Consider Train Street and Ho Tay Water Park.
Popular Location

What's nearby

  • Thang Long Water Puppet Theatre - 4 min walk
  • Hoan Kiem Lake - 4 min walk
  • Ngoc Son Temple - 5 min walk
  • Hanoi Opera House - 10 min walk
  • St. Joseph's Cathedral - 13 min walk

Getting around

  • Hanoi Long Bien Station - 18 min walk
  • Noi Bai Intl. Airport (HAN) - 23 min drive

Restaurants

  • Gia Bao Grand Restaurant — 1 min walk
  • Always — 3 min walk
  • Haka Coffee — 4 min walk
  • Pho Thin — 4 min walk
  • Cafe Lâm — 4 min walk

About this property

Jacosmo Hotel & Spa

Family-friendly Hanoi hotel in Hoan Kiem, walk to Thang Long Water Puppet Theatre
A full-service spa, a restaurant, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/café, a snack bar/deli, and coffee/tea in a common area. All 45 soundproofed rooms provide free WiFi, free wired Internet, and minibars. Guests can enjoy deep soaking tubs, and other standard amenities include room service, rainfall showerheads, and LED TVs.
Jacosmo Hotel & Spa offers 45 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. 32-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Massages are available on the beach and in the spa; other services include Swedish massages.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: VND 230000 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Full-service spa

Family friendly

  • Babysitting/childcare (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English
  • Japanese
  • Vietnamese

Business services

  • Computer station

Spa

  • Massage - on the beach
  • Massage - Swedish
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/tub combination

Entertainment

  • 32-inch LED TV
  • Cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: VND 520000

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for VND 342000.0 per night

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: VND 230000 per person (approximately)
  • Airport shuttle fee: VND 446000 per vehicle (one way)
  • Airport shuttle fee per child: VND 0 (one-way), (up to 3 years old)
  • Late check-out fee: VND 520000 (subject to availability)
  • Rollaway bed fee: VND 342000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Gia Bao
Gia Bao Grand
Gia Bao Grand Hanoi
Gia Bao Grand Hotel Hanoi
Gia Bao Hotel
Gia Hotel
Hotel Gia
Antique Hotel Hanoi
Antique Hanoi
Antique Legend Hotel
Jacosmo Hotel & Spa Hotel
Jacosmo Hotel & Spa Hanoi
Jacosmo Hotel & Spa Hotel Hanoi

Frequently asked questions

4.8
Exceptional
Rating 5 - Excellent. 162 out of 194 reviews
5 - Excellent 84%
Rating 4 - Good. 25 out of 194 reviews
4 - Good 13%
Rating 3 - Okay. 6 out of 194 reviews
3 - Okay 3%
Rating 2 - Poor. 1 out of 194 reviews
2 - Poor 1%
Rating 1 - Terrible. 0 out of 194 reviews
1 - Terrible 0%

4.7/5

Cleanliness

4.9/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Excellent staff! We definitely recommend staying here!
Stayed 1 night in Mar 2020

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is clean and the beds are comfortable! The staff is the best especially Grace who booked an incredible Halong Bay cruise! Thanks for everything!
Stayed 3 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love my room. The bathroom was huge with a giant tub. The staff were very helpful- Grace, Tuan, and Kathryn.
Stayed 2 nights in Jan 2020

5/5 Excellent

Stayed 2 nights in Jan 2020

4/5 Good

Liked: Cleanliness, staff & service
The staff and the overall hotel it was very nice. Could have more English TV channels. The front desk and the breakfast buffet was fantastic every morning. The location was not too bad it could’ve been a little closer to the food area’s. Overall it was a very nice day thank you
Stayed 7 nights in Jan 2020