Ratings based on 140 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
82% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by Rui

This traveler left a rating score only Posted Jul 17, 2016 on Hotels
4 out of 5
by David from Singapore

Hanoi harmony

Posted Jul 8, 2016 on Hotels
The hotel is very personal and comfy. The rooms are clean and sufficient. The breakfast included is good and the staff are very attentive and friendly. The hotel is located in the old quarter a stone throw from the central lake. There are a number of cheap places to eat and grab a drink only steps from the hotel. Also there is a great art gallery to either buy or get a design painted at the ha gallery (turn right from hotel and is 5-10 shop fronts ahead on your right hand side). Is a great place to stay for a long weekend. I have stayed there twice already (partner and family). And have booked again for the end of the year.
5 out of 5
by Terry from South Carolina, USA

Posted Jun 7, 2016 on Hotels
In proximity to night market.
5 out of 5
by Terry

This traveler left a rating score only Posted Jun 4, 2016 on Hotels
2 out of 5
by A verified traveler

Posted Jun 2, 2016
The hotel seems older and a lot of the rooms have things that don't work. I had to be switched because of mold problems and a leaky AC in my room. The breakfast was also very limited compared to other hotels.
5 out of 5
by vivienne from vancouver

we love this hotel

Posted May 14, 2016 on Hotels
our stay was excellent as usual
4 out of 5
by A verified traveler from Bangkok

Good hotel with a walking distance to the lake

Posted Apr 22, 2016
hotel staff were nice, however, a receptionist said there would be fruits in our room, there was none. She said she would prepare breakfast-on-the-go for us (as we had to leave the hotel early to catch our flight), nothing happened. Apart from these, the hotel is nice. The location of the hotel is good, within a walking distance to the lake and many restaurants
4 out of 5
by Ole

This traveler left a rating score only Posted Mar 23, 2016 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 31, 2015 on Hotels
3 out of 5
by A verified traveler from 東京

値段相応

Posted Dec 1, 2015
以前も利用したことがあるので予約しました。遅い時間(夜10時頃)にチェックインしようとすると、スタッフに「申し訳ありません、満室です」と言われました。どうやら私たちが泊まるはずのホテルに勝手にブッキングしていた模様(チェックインが遅かったから?)。どうするのかと聞いたら、近くの系列のホテルを用意すると言われました。しょうがないので、そのホテルに移動しそこで2泊…。 悪いホテルではなかったのですが、机のない部屋で、メールをチェックしたり、書類を読んだりするのに苦労しました。ベトナムではこういうことよくあるんでしょうか?安めのホテルを予約したから同然の報い?なんだかがっかりしました。