Get an overview of this hotel3-star Hanoi hotel in Hoan Kiem, near Thang Long Water Puppet Theatre

Popular property highlights

Free WiFi
Laundry facilities
Smoke-free property
24-hour front desk


Located in Hoan Kiem, this hotel is within 1 mi (2 km) of Ambassadors’ Pagoda, Thang Long Water Puppet Theatre, and Temple of Literature. Hoan Kiem Lake and Ho Chi Minh Mausoleum are also within 2 mi (3 km).

Hotel Features

This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/café. Free WiFi in public areas and free train station drop-off are also provided. Other amenities include valet parking, dry cleaning, and laundry facilities.

Room Amenities

All 28 soundproofed rooms feature free WiFi and pillowtop beds. For a bit of entertainment, LCD TVs come with cable channels, and guests can also appreciate conveniences like refrigerators and coffee makers.

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. For a surcharge, the property provides a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle. This Hanoi hotel also offers tour/ticket assistance, karaoke, and complimentary newspapers in the lobby. Parking is available onsite for a surcharge.

Eternity Hotel is a smoke-free property.

  • Express check-in 
  • Cruise terminal shuttle (surcharge) 
  • Bar/lounge 
  • Karaoke 
  • Elevator/lift 
  • Free train station drop-off 
  • 24-hour front desk 
  • Porter/bellhop 
  • Restaurant 
  • Express check-out 
  • Tours/ticket assistance 
  • Year Built 2009 
  • Coffee shop or café 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Valet parking (surcharge) 
  • Smoke-free property 
  • Computer station 
  • Safe-deposit box at front desk 
  • Luggage storage 
  • ATM/banking 
  • Train station pickup (surcharge) 
  • Laundry facilities 
  • Total number of rooms - 28 
  • Number of floors - 11 
  • Number of buildings/towers - 1 
  • Airport transportation (surcharge) 
  • Free newspapers in lobby 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Soundproofed rooms  
  • Laundry facilities  
  • Refrigerator  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Valet parking (surcharge)

Room Amenities

  • Air conditioning 
  • Premium TV channels 
  • Free weekday newspaper 
  • In-room climate control (air conditioning) 
  • Soundproofed rooms 
  • Phone 
  • Refrigerator 
  • Minibar 
  • Coffee/tea maker 
  • Free bottled water 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Bidet 
  • Slippers 
  • Shower/tub combination 
  • Room service (limited hours) 
  • Desk 
  • Iron/ironing board (on request) 
  • Cable TV service 
  • Free WiFi 
  • Blackout drapes/curtains 
  • Individually furnished 
  • Pillowtop mattress 
  • LCD TV 

Where to Eat

E-Bar - This restaurant serves breakfast, lunch, and light fare. Reservations are required.

Room service (during limited hours) is available.

Hotel Policies


Check-in time ends at midnight

Check-in time starts at 2 PM

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation.
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.


  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
No rollaway/extra beds available
No cribs (infant beds) available
No pets or service animals allowed


You'll be asked to pay the following charges at the property:
  • Cash Breakage deposit: VND 500000 per stay for guests under 10 years old
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: VND 400000 per vehicle (one way)
  • Valet parking fee: VND 130000 per day
  • Early check-in fee: VND 600000
  • Late check-out fee: VND 800000
  • Onsite credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Eternity Hanoi
  • Eternity Hotel
  • Eternity Hotel Hanoi

We should mention

Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property. This property offers transfers from the cruise terminal, airport, and train station (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.

Airport Transfer Offer

Book a 3 - 4 night minimum stay in a qualifying room category, for travel anytime, and receive the following based on length of stay:

  • Complimentary roundtrip airport transfer with a 4-night minimum stay in a Suite City View room
  • Complimentary transfer from hotel to airport with a 3-night minimum stay in a Superior room
  • Complimentary transfer from airport to hotel with a 3-night minimum stay in a Deluxe room
Minimum 3 or 4 night stay required in a qualifying room type to receive benefit. Guests must arrange for airport transfer by contacting the property before travel, using the contact information on the booking confirmation. Offer is not valid with groups/conventions and may not be combined with other promotional offers. No refunds for any unused portion of offer. Other restrictions may apply.

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