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Get an overview of this hotelFamily-friendly Hanoi aparthotel in Tay Ho with free local shuttle


This family-friendly Hanoi aparthotel is located in the historical district, within 1 mi (2 km) of Ho Tay Water Park and Tay Ho Pagoda. Ho Chi Minh Mausoleum and Thang Long Water Puppet Theatre are also within 3 mi (5 km).

Property Features

A restaurant, an outdoor pool, and a 24-hour fitness center are available at this aparthotel. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a business center, a meeting room, and concierge services are onsite.

Room Amenities

All 184 soundproofed apartments provide free WiFi, free wired Internet, and DVD players. Kitchenettes with refrigerators and microwaves are standard, and guests will also find LCD TVs with satellite channels and washers/dryers.

Property Amenities

Property Amenities

Fraser Suites Hanoi features an outdoor pool and a 24-hour fitness center. The aparthotel offers a restaurant. Business-related amenities at this 4.5-star property consist of a business center and a meeting room.

High-speed wireless Internet access is complimentary. This luxury aparthotel also offers a library, tour/ticket assistance, and gift shops/newsstands. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests.

  • Babysitting or childcare (surcharge) 
  • Airport transportation (surcharge) 
  • Total number of rooms - 184 
  • Number of floors - 25 
  • Babysitting or childcare 
  • Breakfast available (surcharge) 
  • Business center 
  • Free newspapers in lobby 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • 24-hour fitness facilities 
  • Gift shops or newsstand 
  • Grocery/convenience store 
  • Tours/ticket assistance 
  • Free WiFi 
  • One meeting room 
  • Free area shuttle 
  • 24-hour front desk 
  • Garden 
  • Library 
  • Luggage storage 
  • ATM/banking 
  • Laundry facilities 
  • Porter/bellhop 
  • Restaurant 
  • Shopping on site 
  • Number of buildings/towers - 2 
  • Outdoor pool 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Free Wi-Fi  
  • Soundproofed rooms  
  • Kitchenette  
  • Area shuttle (complimentary)  
  • Grocery/convenience store  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Playground on site  
  • Separate dining area  
  • Washer/dryer  
  • Refrigerator  
  • Microwave  
  • Cribs/infant beds (complimentary)  
  • DVD player  


Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi

Room Amenities

  • DVD player 
  • Separate sitting area 
  • In-room climate control (air conditioning) 
  • Air conditioning 
  • Free newspaper 
  • Kitchenette 
  • Refrigerator 
  • Minibar 
  • Coffee/tea maker 
  • Free bottled water 
  • Microwave 
  • Daily housekeeping 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Slippers 
  • Bathtub or shower 
  • Satellite TV service 
  • Iron/ironing board 
  • Desk 
  • Washer/dryer 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Blackout drapes/curtains 
  • Separate dining area 
  • Soundproofed rooms 
  • In-room safe 
  • Room service (limited hours) 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 
  • LCD TV 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.

Onsite venue - restaurant.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the aparthotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site 

Property Policies


Check-in time ends at 6 PM

Check-in time starts at 2 PM

Special check-in instructions:


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 1300000.00 per night.
  • Free cribs (infant beds)!


  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: VND 312000 per person (approximately)
  • Airport shuttle fee: VND 1240000 per vehicle (one way)
  • Rollaway bed fee: VND 1300000.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Property Name

  • Fraser Suites Aparthotel Hanoi
  • Fraser Suites Hanoi
  • Hanoi Fraser Suites
  • Fraser Suites Hanoi Hotel Hanoi

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Learn more.
4.8 out of 5
4.8 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
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Hotel close to airport

5 out of 5
Posted Jun 11, 2016
Pros: Quiet location, friendly staff, excellent internet.
All of the hotel staff were courteous and friendly. Suite was clean and daily housekeeping was excellent. Location close to contacts for business trip.
Comment from Hotel Management
Jun 22, 2016 by Adrian Lee - General Manager
Dear Kaye, Many thanks for your excellent review and perfect rating on your stay with us! We are indeed delighted that you enjoyed your stay and find our daily housekeeping excellent! Your compliments for our courteous and friendly staff will be shared with the team! We certainly look forward to your next arrival soon! Yours sincerely, Adrian Lee, General Manager.
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Large, comfortable rooms in a great part of Hanoi

4 out of 5
Posted May 27, 2016
Pros: Large room. Very quiet. Decent gym
Cons: The breakfast is not the best. Not alot of variety ...
Location: Very close to the excellent restaurants of West Lake/Tay Ho. Also ... closer to the airport than the Old Quarter .. and so the trip is more predictabl
I have stayed at Fraser suites on a number of occasions. I like it because the rooms are apartment-sized, and very new and clean. I can do my own washing after a long travel ... and it is very quiet (which is hard to find in Hanoi .. what with Vietnam being plagued with noise pollution). I will continue to stay at Fraser Suites whenever I am in Hanoi.
Comment from Hotel Management
Jun 5, 2016 by Adrian Lee- General Manager
Dear Anonymous, Thank you for your positive review on your stay with us! We are glad that you find our room large and very quiet! We have noted on your feedback for the breakfast and will continue to work to increase the selection. We are delighted that you will stay with us again and certianly look forward to welcoming you back again soon! Yours sincerely, Adrian Lee, General Manager.
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5 out of 5
Posted Aug 8, 2016
1泊のみでしたが、自宅よりも広々した空間でした。 キッチンもあり、下にマーケットがあるので、長期滞在者も見かけました。 スクールバスまで案内があったのも納得!
Comment from Hotel Management
Aug 8, 2016 by Adrian Lee - General Manager
Dear Anonymous, Many thanks for your excellent review and perfect rating on your stay with us! We are glad that you like our spacious apartment and enjoyed your stay! We certainly look forward to welcoming you back again soon! Yours sincerely, Adrian Lee, General Manager.
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5 out of 5
by from 北京
Posted Jan 3, 2013
Pros: 台所が付いているところ
Cons: 日曜日と祝日は朝食のサービスがないこと
Location: 市街地へはタクシーで行かなければならないものの、周辺は可愛い雑貨屋や飲食店もあり、タイ湖の周辺を散策もできるので良かった。
1歳の息子が一緒でした。なので台所や洗濯機が付いているのはとても良かったです。台所には基本的な調理器具や食器があり、何よりレンジ、冷蔵庫、冷凍庫があるのが助かりました。また、洗濯機や物干しも付いているので、洗濯も普通に出来ました。 寝室のドアがピタっと閉まらなかったことと、窓にすきまからの風の音が少し気になったので、部屋の快適度とメンテナンスの評価を4としましたが、困ったのはその程度です。 朝食のビュッフェも充実していて、フォーやオムレツは注文してから作ってくれますし、味噌汁など息子でも食べられる物が多かったです。 日本語は通じませんが、英語は通じるでさほど問題ありません。 お風呂のバスタブは小さいものの、シャワーはお湯がたっぷり出ます。 市街地までタクシーで行かなければなりませんが、10ドン(400円)くらいで行けますし、問題ないと思います。
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