Ratings based on 4 Verified Reviews

4.8 out of 5
4.8 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel close to airport

Posted Jun 11, 2016
Pros: Quiet location, friendly staff, excellent internet.
All of the hotel staff were courteous and friendly. Suite was clean and daily housekeeping was excellent. Location close to contacts for business trip.
Comment from Hotel Management
Jun 22, 2016 by Adrian Lee - General Manager, Hotel Management
Dear Kaye, Many thanks for your excellent review and perfect rating on your stay with us! We are indeed delighted that you enjoyed your stay and find our daily housekeeping excellent! Your compliments for our courteous and friendly staff will be shared with the team! We certainly look forward to your next arrival soon! Yours sincerely, Adrian Lee, General Manager.
4 out of 5
Recommended
for Everyone
by A verified traveler

Large, comfortable rooms in a great part of Hanoi

Posted May 27, 2016
Pros: Large room. Very quiet. Decent gym
Cons: The breakfast is not the best. Not alot of variety ...
Location: Very close to the excellent restaurants of West Lake/Tay Ho. Also ... closer to the airport than the Old Quarter .. and so the trip is more predictabl
I have stayed at Fraser suites on a number of occasions. I like it because the rooms are apartment-sized, and very new and clean. I can do my own washing after a long travel ... and it is very quiet (which is hard to find in Hanoi .. what with Vietnam being plagued with noise pollution). I will continue to stay at Fraser Suites whenever I am in Hanoi.
Comment from Hotel Management
Jun 5, 2016 by Adrian Lee- General Manager, Hotel Management
Dear Anonymous, Thank you for your positive review on your stay with us! We are glad that you find our room large and very quiet! We have noted on your feedback for the breakfast and will continue to work to increase the selection. We are delighted that you will stay with us again and certianly look forward to welcoming you back again soon! Yours sincerely, Adrian Lee, General Manager.
5 out of 5
Recommended
for Everyone
by A verified traveler

広くて長期滞在に最適

Posted Aug 8, 2016
1泊のみでしたが、自宅よりも広々した空間でした。 キッチンもあり、下にマーケットがあるので、長期滞在者も見かけました。 スクールバスまで案内があったのも納得!
Comment from Hotel Management
Aug 8, 2016 by Adrian Lee - General Manager, Hotel Management
Dear Anonymous, Many thanks for your excellent review and perfect rating on your stay with us! We are glad that you like our spacious apartment and enjoyed your stay! We certainly look forward to welcoming you back again soon! Yours sincerely, Adrian Lee, General Manager.
5 out of 5
Recommended
for Families
by Belize from 北京

赤ちゃん連れでも大丈夫

Posted Jan 3, 2013
Pros: 台所が付いているところ
Cons: 日曜日と祝日は朝食のサービスがないこと
Location: 市街地へはタクシーで行かなければならないものの、周辺は可愛い雑貨屋や飲食店もあり、タイ湖の周辺を散策もできるので良かった。
1歳の息子が一緒でした。なので台所や洗濯機が付いているのはとても良かったです。台所には基本的な調理器具や食器があり、何よりレンジ、冷蔵庫、冷凍庫があるのが助かりました。また、洗濯機や物干しも付いているので、洗濯も普通に出来ました。 寝室のドアがピタっと閉まらなかったことと、窓にすきまからの風の音が少し気になったので、部屋の快適度とメンテナンスの評価を4としましたが、困ったのはその程度です。 朝食のビュッフェも充実していて、フォーやオムレツは注文してから作ってくれますし、味噌汁など息子でも食べられる物が多かったです。 日本語は通じませんが、英語は通じるでさほど問題ありません。 お風呂のバスタブは小さいものの、シャワーはお湯がたっぷり出ます。 市街地までタクシーで行かなければなりませんが、10ドン(400円)くらいで行けますし、問題ないと思います。