A calm amongst the storm.
Posted Jun 25, 2015
I was a bit disappointed when we drove past the Sofitel but now I am so glad we did. From start to finish this hotel was a pleasant surprise. A calm amongst the storm. Beautiful glass doors with consierge to welcome you into aircon foyer, pleasant front desk staff, lift to upper floors and the rooms were charming and very clean. We were delighted. Our room had balcony and overlooked the busy street and I spent good time absorbing the unbelievable daily life and chaos below in readyness for our first walk 'across the street'. Only heard street sounds for first day.
But the stars of this hotel were the staff. Every member could not have been more helpful from helping us with taxis (every taxi they called us was half the price of the return journey), advising us on the local ways, answering our questions, finding us cold 'bia', storing our luggage when we went to Sa Pa and letting us come 'home' at 4:30am to change over luggage and head out again. Nothing was too much trouble for these wonderful people.
Breakfast was fine. Not as in 'fine dining' but fine. Saves you going out onto those streets.
Only other strong advice, book room with window. Balcony room first choice, room with a window second but room without a window....well it is what it is.