Better 3 stars out there
Posted Mar 4, 2016 on Hotels
Despite having outstanding ratings, we found this wasn't the case with the Art Trendy Hotel in Hanoi. The service, as with many Vietnamese hotels is very accommodating and friendly but the hotel was run down, uncomfortable, and not at all what we have come to expect even from a 3 star rating. There was mold, chipping paint, awful beds, dirty rugs, terrible breakfast and a loud opening near the top floor that had us listening to a neighbors dog barking relentlessly. The front of the hotel is basically a scooter parking lot and can be very loud, late into the evening. I've had much better 3 star experiences elsewhere. We left the next morning despite having prepaid 4 nights. I would advise that while traveling Vietnam, book one or two nights max, even if you intend to stay longer. If it's good, tell concierge that you wish to stay longer. I feel that some of these hotels tend to pad their own reviews because this place was in no way outstanding as hotels.com said it was.