Ratings based on 110 Verified Reviews

4.2 out of 5
78% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, large room.

Posted Dec 21, 2016
The room was spacious. Service staff were friendly.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 11, 2016 on Hotels
2 out of 5
by A verified traveler

Posted Oct 25, 2016 on Hotels
I booked non smoking room and extra bed for my son, but they prepare smoking room. The receptionist told me no rooms right now. Is it ok to stay at smoking room with my little son? So terrible! I really don't like this hotel.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 19, 2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location in center of town

Posted Sep 22, 2016
I was only there one night, but everything was fine. The only problem was when I got a a taxi from the Concierge, he should have told the taxi driver which terminal I needed to go to. I tried to tell the taxi driver, but he didn't speak English and I was taken to the wrong terminal, nearly missing my flight.
5 out of 5
by A verified traveler

Excellent

Posted May 2, 2016 on Hotels
It has been a excellent and memorable stay at Grand Plaza Hotel located at Ha Noi city in Vietnam. Remarkable cleanliness not only the rooms but also the entire hotel were equally clean and well maintained. Hotel service, amenities and location is also above the mark level. Too Good.
4 out of 5
by JOSEPH from Florida, US

Good Hotel, but terrible front-desk services

Posted Dec 12, 2015 on Hotels
Well, I'm the regular customer of this hotel from beginning, I satisfied with the staffs and whole the facilities which I have been offered... But now I'm very disappointed in all of front-desk Staffs Manager & Security are NOT guest friendly! Extra person charges apply beyond double occupancy if you forget checkin 2 pax of your booking confirmation. I booked a non-smoking room, but it seems like that it not nice smell, order caused by smoked moldy, mildew or even both.
4 out of 5
by Debashis

This traveler left a rating score only Posted Dec 2, 2015 on Hotels
3 out of 5
by A verified traveler

Good Hotel and Location.

Posted Sep 27, 2015 on Hotels
Good hotel.
5 out of 5
by A verified traveler

5 star

Posted Jun 29, 2015 on Hotels
great hotel. clean,nice breakfast