Ratings based on 29 Verified Reviews
They paid and stayed. We double-checked.
3.6 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.3 Hotel condition
They paid and stayed.
for Getaway With Friendsby Umay from Turkey
Posted Jul 26, 2015 on Hotels
Unfortunately this was our worst experience in the last 3 weeks of our South East trip. The hotel staff is really nice and helpful, the location is really good but that is all. Beds are really so hard in some rooms(we stayed in two different rooms) that we couldnt sleep much and we thought the hotel was not so clean.
for Personal Eventby mihwa from Hanam Vietnam
오로라 호텔 숙박 후기Posted May 20, 2015 on Hotels
가격대비 방의 상태는 괜찮으나, 복도 및 그외 지역이 상당히 지저분함.
for Familiesby SEIN from 의정부시
오로라 호텔 추천합니다.Posted Feb 14, 2015 on Hotels
가격대비 훌륭한 숙소입니다 여행자거리 중심에 있어서 이동도 편하고 직원들도 친절하고 좋았습니다. 아쉬운점은 침대가 많이 낡았다는 점, 저가숙소치고 아침부페도 괜찮았습니다.
for Everyoneby A verified traveler from Amsterdam
Nice cheap hotel isPosted Dec 6, 2014
Stayed 3 nights in this hotel. Had a double private room with airco, private shower and toilet en streetviewing windows. Altogether a nice room, especially if you consider the price (I paid €12 per night). Breakfast was simple but good. I will definitely go to this place if I visit Hanoi again.
for Everyoneby A verified traveler from Fribourg
Un service exceptionnel.Posted Nov 24, 2014
Après avoir testé 4 chambres, nous pouvons dire que le confort est assez inégal. Il serait inopportun d'en attendre plus vu le prix. Ce qui retiendra notre attention sera la gentillesse et la disponibilité des hôtesses. Nous avons profité d'une de leur excursion qui fut fantastique. Des arrangements très agréable nous furent proposés ( possibilité de prendre une douche sans avoir de chambre pour la nuit, petit déjeuner en avance et Check-out tardif). À noter le petit déjeuner très bon et à volonté.
for Everyoneby A verified traveler
Agréable avec qq petits aléasPosted Aug 18, 2014
Pros: L'esthétique et le confort de la chambre Proximité du centre ville et quartier touristique
Cons: Régularité du service, typiquement pb de la coupure de la clim Le transfert de chambre pour la qualité identique et non pas inférieur
Location: Marché de nuit, visite d'un grand lac (j'oublie son nom)
Lors de notre arrivée, on nous transférait à un hotel partenaire à côté pendant une nuit, en raison de coupure de la climatisation. La chambre de l'hotel partenaire est pourtant d'une qualité inférieure. Nous étions heureux de retrouver au 2e jour la chambre d'origine très belle et agréable. De tt façon, les personnels sont sympa et le pet déj sont bien servis.
for Business Travelersby Cuong Hoang
Posted Jul 11, 2014 on Hotels
by mizuchan from 東京
おすすめできませんPosted Apr 21, 2014
by jade from Melbourne
Good location, disaster hotel.Posted Mar 10, 2014
Initially the hotel staff were friendly. They kept trying to sell tours and became rude when I told them I had already arranged tours. Avoid room 88. The elevator doesn't run past the 4th floor so be aware you will have to carry your luggage up several flights of stairs. The basin and shower base weren't connected to anything so the water ran across the bathroom floor into the overflow drain. Making the bathroom very wet and mouldy. The floor boards in the room were covered in black goo, which felt like chewy gum to walk on. So you need to wear shoes at all times in the room. I would expect these conditions in a backpackers. There are many nicer places to stay that cost the same. On the second night, our tap broke in the sink. Management said they couldn't fix it and we were refused another room, so we had to listen to the tap run all night. The next morning the bathroom was starting to flood and management said they would have someone fix it while we were out for the day. We arrived back to the room at about 5pm. No one had come to fix the tap and the whole room had flooded. Management tried to apologise and said they would mop up the floor so we could stay there. By this time, we had had enough so we demanded another room which they reluctantly agreed to. The new room on the second floor was much nicer and clean! We didn't have a problem after that.
for Personal Eventby A verified traveler
Posted Jan 23, 2014 on Hotels