Ratings based on 100 Verified Reviews

4.0 out of 5
84% of guests recommend
4.0 Room cleanliness
4.4 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from KL

Not what we booked.

Posted Apr 17, 2017
Pros: Nothing.
Cons: Light, AC, commitment. HONESTY.
We arrived and then they mentioned, that "the owner wants you to stay somewhere else for the first night". In fact it was the hotel of his friend and we had to stay there the whole trip. Never clean the room. The AC was broken. No light. Very bad.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 15, 2017
Really nice hotel in the middle of old quarter. Very good value for money. Staff were very helpful.
5 out of 5
by A verified traveler

Great location and helpful staff.

Posted Nov 25, 2016 on Hotels
Good central location and good facilities.
3 out of 5
by A verified traveler

Good location with reasonable room rate.

Posted Nov 19, 2016 on Hotels
Although located in Hoan Kiem, I had pretty calm sleeping with spacious room. (1 person in a triple bed room)
3 out of 5
by A verified traveler

Convenient

Posted Nov 12, 2016 on Hotels
The hotel was about 1 or 2 stars, very small rooms. But clean. Very central to old quarter. The photo on the website doesn't reflect the hotel at all, the room didn't have a window and very dark
4 out of 5
by A verified traveler

5 nights

Posted Nov 4, 2016 on Hotels
The service was very good. The front desk workers were extremely accommodating and spoke good English. The room was dark and small. The free breakfast was ok. The wifi in the room was fast. Overall for the price it was good. It's not 4 star quality but the workers were so nice they made up for the room.
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to everything

Posted Aug 17, 2016 on Orbitz
Great and friendly staff. Hotel is in the middle of the quarter. Great shops all around. Love the place!
4 out of 5
by Mr. Leong from Singapore

Posted Aug 5, 2016 on Hotels
good.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sarasota, FL

Will never stay anywhere else in Hanoi

Posted Jul 20, 2016 on Orbitz
Location, staff, food are great. Great shopping nearby and the lake and water puppet theater are virtually one block away. Just book it.
3 out of 5
by A verified traveler from AU

Great location and price - a few complaints!

Posted Jul 15, 2016
Great location and staff and price and aircon - few niggles that might concern others. The drain in the shower was blocked and flooded the bathroom. The bed wasn't really comfortable - but am realizing that the Vietnamese like a firm bed and pillow. The breakfast was a bit sparse and dodgy - we ordered freshly made scrambled eggs every day, as the buffet didn't look fresh. The roof leaked in the breakfast room when it rained. BUT room was big, the water was free, the location was perfect and the staff were wonderful. At only $40aud a night, you get what your pay for really!