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Get an overview of this hotel3.5-star Hanoi hotel in Hoan Kiem, near Thang Long Water Puppet Theatre

Location

Located in Hoan Kiem, this hotel is within a 15-minute walk of Hang Da Market, Thang Long Water Puppet Theatre, and Hoan Kiem Lake. Temple of Literature and Ho Chi Minh Mausoleum are also within 1 mi (2 km).

Hotel Features

A restaurant, 24-hour room service, and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, express check-in, and free newspapers are onsite.

Room Amenities

All 18 soundproofed rooms provide free WiFi, free wired Internet, and 24-hour room service. For a bit of entertainment, guests will find LCD TVs with cable channels, and other amenities include minibars and electric kettles.

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. Public areas are equipped with complimentary high-speed wired and wireless Internet access. For a surcharge, the property provides a roundtrip airport shuttle (available 24 hours) and a train station pick-up service. This Hanoi hotel also offers tour/ticket assistance, complimentary newspapers in the lobby, and dry cleaning/laundry services.

Hanoi City Palace Hotel is a smoke-free property.

  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • Total number of rooms - 18 
  • Number of floors - 6 
  • ATM/banking 
  • Free newspapers in lobby 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Tours/ticket assistance 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Porter/bellhop 
  • Luggage storage 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Train station pickup (surcharge) 
  • Year Built 2013 
  • Shopping on site 
  • Smoke-free property 
  • Number of buildings/towers - 1 
  • Television in common areas 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Soundproofed rooms  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet

Room Amenities

  • Air conditioning 
  • Soundproofed rooms 
  • Free bottled water 
  • Minibar 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Shower/tub combination 
  • Desk 
  • Iron/ironing board 
  • In-room safe 
  • Electric kettle 
  • Cable TV service 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Room service (24 hours) 
  • LCD TV 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 

Where to Eat

Hanoi City Palace Hotel has a restaurant on site.

24-hour room service is available.

Hotel Policies

Check-in

Check-in time starts at 2 PM

Special check-in instructions:

24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 9 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 15 per day.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: USD 18 per vehicle (one way)
  • Rollaway bed fee: USD 15 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. One child 9 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.


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