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Minibar, in-room safe, individually decorated, individually furnished
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Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished

Guest reviews

4.7/5 Exceptional
289 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air Conditioning
  • Spa
  • Restaurant
  • Breakfast Available
  • Business Services

Map

Explore the area

Popular LocationThang Long Water Puppet Theatre3 min walk
Popular LocationHoan Kiem Lake3 min walk
Popular LocationNgoc Son Temple4 min walk
AirportHanoi (HAN-Noi Bai Intl.)37 min drive

Choose dates to view prices

  • Deluxe Double or Twin Room

    Room amenities

    • 237 sq ft
    • Sleeps 2
    • 1 Queen Bed OR 2 Twin Beds
    More detailsDeluxe Double or Twin Room
  • Deluxe Double Room, 1 Queen Bed, City View

    Room amenities

    • 269 sq ft
    • City view
    • Sleeps 2
    • 1 Queen Bed
    More detailsDeluxe Double Room, 1 Queen Bed, City View
  • City Suite, City View

    Room amenities

    • 323 sq ft
    • City view
    • Sleeps 2
    • 1 Queen Bed
    More detailsCity Suite, City View
  • Family Suite, City View

    Room amenities

    • 484 sq ft
    • City view
    • Sleeps 4
    • 2 Queen Beds
    More detailsFamily Suite, City View
  • Junior Double or Twin Room, 1 Queen Bed, Non Smoking, Bathtub

    Room amenities

    • 323 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More detailsJunior Double or Twin Room, 1 Queen Bed, Non Smoking, Bathtub
  • Deluxe Double or Twin Room - No Breakfast

    Room amenities

    • 269 sq ft
    • Sleeps 2
    • 1 Double Bed OR 2 Twin Beds
    More detailsDeluxe Double or Twin Room - No Breakfast

About this area

Hanoi

Located on a lake, Hanoi Emerald Waters Hotel Trendy is in Hoan Kiem neighborhood and is connected to a shopping center. Thang Long Water Puppet Theatre and Hanoi Opera House are cultural highlights, and some of the area's notable landmarks include Hanoi Old City Gate and Ho Chi Minh Mausoleum. Train Street and Ho Tay Water Park are also worth visiting. Our guests love the hotel's location for the sightseeing.

Visit our Hanoi travel guide
Map
Popular Location

What's nearby

  • Thang Long Water Puppet Theatre - 3 min walk
  • Hoan Kiem Lake - 3 min walk
  • Ngoc Son Temple - 4 min walk
  • Hanoi Old City Gate - 10 min walk
  • St. Joseph's Cathedral - 12 min walk

Getting around

  • Hanoi Long Bien Station - 17 min walk
  • Noi Bai Intl. Airport (HAN) - 37 min drive

Restaurants

  • SoyBean Restaurant — 1 min walk

About this property

Hanoi Emerald Waters Hotel Trendy

3.5-star Art Deco hotel connected to the convention center in Hoan Kiem
This hotel features a full-service spa, a restaurant, and a bar/lounge. WiFi in public areas is free. Additionally, a coffee shop/café, a snack bar/deli, and a rooftop terrace are onsite. All 37 soundproofed rooms provide free WiFi, free wired Internet, and minibars. Guests can enjoy spring water baths, and other standard amenities include room service, rainfall showerheads, and LCD TVs.
Hanoi Emerald Waters Hotel Trendy offers 37 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 32-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, spring water baths, bathrobes, and slippers.

This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
EF Spa has 2 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Sheets and towels are washed at 60°C/140°F or hotter
High-touch surfaces are cleaned and disinfected
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Hand sanitizer provided
Temperature checks available for guests
Temperature checks given to staff
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Limited parking spaces
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: VND 230000 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Full-service spa

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • 1 meeting room
  • Computer station

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Heating
  • Portable fan

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Spring water bathtub

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in from 2 PM - 11 PM
Express check-in

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to get details

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 340000.0 per day

Property payment types

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: VND 230000 per person (approximately)
  • Airport shuttle fee: VND 410000 per vehicle (one way)
  • Rollaway bed fee: VND 340000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 18 years old are not allowed in the spa without adult supervision
Guests under 6 years old are not allowed in the spa

Property is also known as

Gia Bao
Gia Bao hotel
Gia Bao Palace
Gia Bao Palace Hanoi
Emerald Waters Hotel Trendy
Gia Bao Palace hotel Hanoi
Hotel Gia Bao Ha Noi
Antique Hotel
Antique Hanoi
Hanoi Emerald Waters Trendy
Emerald Waters Trendy
Hanoi Emerald Waters Trendy
Hanoi Emerald Waters Hotel Trendy Hotel
Hanoi Emerald Waters Hotel Trendy Hanoi
Hanoi Emerald Waters Hotel Trendy Hotel Hanoi

Frequently asked questions

Can I cancel my reservation for free at Hanoi Emerald Waters Hotel Trendy and receive a full refund?
Yes, Hanoi Emerald Waters Hotel Trendy offers free cancellation on select room rates, because flexibility matters! Please refer to Hanoi Emerald Waters Hotel Trendy cancellation policy on our site for more details about any exclusions or requirements.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Limited spots are available.
What time is check-in at this property?
Check-in is from 2 PM–11 PM.
What time is check-out at this property?
Check-out is at noon.
Does this hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of VND 410000 per vehicle, one way, applies.
Where is this hotel located?
Located in Hoan Kiem, this spa hotel is within a 5-minute walk of Thang Long Water Puppet Theatre, Hoan Kiem Lake, and Ngoc Son Temple. Hanoi Old City Gate and Hanoi Opera House are also within 15 minutes. Hanoi Long Bien Station is 17 minutes by foot and Hanoi Railway Station is 24 minutes.

Guest reviews

Overall score and ratings for Hanoi Emerald Waters Hotel Trendy

4.7
Exceptional
5 - Excellent
222
4 - Good
60
3 - Okay
6
2 - Mediocre
1
1 - Poor
0
4.7
Cleanliness
4.9
Service and Staff
4.5
Amenities
4.5
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent value for money, very friendly staff who go out of their way to help you, rooms excellent and clean, such a pleasant stay, thankyou to all staff at this hotel.

Stayed 2 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff

Geeat staff, very helpful. Even upgraded my room.

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couldn't be bettered

I stayed for one night on three occasions over 2 weeks. Excellent facilities in hotel and room. Hekped with all my onward travel arrangements. Extensive and delicious breakfast. What sets this hotel apart is the wonderful staff. From the moment you step through the door until you leave the service is amazing. Eg accompanied me all the way to my coach on the night train and on my final day diverted my taxi to the airport back to the hotel as i had left my daypack behind and hadnt even realized. Forever grateful. The management should be very proud of all of them. I would definitely stay here again

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff so helpful great location

We booked this hotel mainly for the glowing reviews of staff by others and we wasn’t disappointed staff lovely people so helpful Jasmine / Lucas / Jake / Daniel / Kent to name a few lovely welcome on arrival with drinks and fruits breakfast great selection we booked with Jasmine airport pickup and drop off already waiting for us and on time drop off very close to all the main areas around the old quarter 2 minute walk to lake and 5 mins to busy restaurant area but still very quiet while sleeping I can’t give these guys at the hotel enough praise one of the most welcoming hotels we have ever stayed in down to the smallest of touches even remembering our names when we walk through the lobby well done hope to see you all again soon carl and Dianne 👏👏

Stayed 2 nights in Dec 2019