“The best customer service ”
Posted Oct 3, 2015
The service was unbelievable, and more imporatntly, all proactive. We didn't even have to ask, they offer! They let us leave our luggage or use the rooms shower even after check out, provided towels, etc. When we said we have an early flight, they booked the car as well as prepared breakfast all packed for takeaway.
Very clean, nice cozy hotel. A PC in each room. In the heard of Hanoi central, convenient, just step out and you're surrounded by millions of shops and restaurants.