Ratings based on 129 Verified Reviews

4.2 out of 5
92% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 6, 2017
Stayed here just a few hours on a layover. A bit far from the airport (40 minutes in regular traffic) but but a comfortable bed was all I really needed. The area is nice but restaurants nearby tend to close around 10:30PM. Staff was very helpful in arranging transportation to the airport with a standard fee of 360,000 VND for one way.
3 out of 5
by A verified traveler from Chicago, Illinois

Hilton Garden Hotel

Posted Mar 19, 2017
Pros: Nothing
Cons: Lower the price to 3 star equivalent
Location: OK
Check-in was easy. But, room had water damage, no mini bar, pantry was small and poorly stocked, very small fitness facilities, no pool, and price was very high given the amenities.
3 out of 5
by Ichiro

Hanoi Business trip

Posted Jan 14, 2017 on Hotels
Hotel is good for service, location and room comfort ,but a little over price compared to other local hotel in Hanoi.
5 out of 5
by A verified traveler

Top quality hotel with great location and staff

Posted Dec 17, 2016 on Hotels
Comfortable, welcoming hotel.
4 out of 5
by A verified traveler

good business hotel

Posted Dec 11, 2016 on Hotels
good business hotel, comfortable but not pretentious or top luxury, reasonable pricing location is ok for being close to things but not particularly attractiive
5 out of 5
by A verified traveler

Ideal location

Posted Dec 5, 2016 on Hotels
The location is very close to the lake and to all sight seeing places.
5 out of 5
Recommended
for Everyone
by A verified traveler from NY

Great hotel, especially for English speakers

Posted Sep 12, 2016
Not being experienced travelers, we wanted to make sure we stayed some place that would be familiar. This was the perfect place for us. It is located near but not in the old quarter so it was relatively quiet but within easy walking distance of many things. The breakfast was quite good and the staff was great.
4 out of 5
by Yuri from Fredericton

Hotel for bsusiness people

Posted Apr 28, 2016 on Hotels
Breakfast was nice
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Feb 28, 2016 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveler from vietnam

Comfortable hotel

Posted Feb 27, 2016
Place was clean and convenient. Food from room service was pretty good. Breakfast not bad, perfect omelettes, would appreciate more jams besides orange only for 5 days though. Lots of fluffy pillows (I prefer harder with neck support but fluffy is good for many) and very nice bed. Didn't like that they turned off the a/c and heating, so had to call every night for them to switch it on; one time they even said they had to turn it in for the whole floor and 'was not possible'. Also, I took the iron and table the first day, and they never put it back in its place, was left there in the middle of the room for 5 days.