Good hotel with great location
Posted Dec 13, 2015
I enjoyed my stay at this cosy hotel where the staff are really helpful and friendly! They won't hesitate to help you in your queries whenever you enquire.. They recommend us the day trips are superb, they even ensure you are send to your destination to and fro from the hotel.. I believe it's something that not many hotels will do such things! The room was clean, spacious, plus they are in the midst of upgrading to serve their guests better.. The staff even make an effort to remember your name, come and ask about your trips, etc. They even extend their service to recommend places of interests which are appealing to you and planned the route to go to ensure it's a smooth flow.. They even give us info of which type of taxi do we hire, in the case if we felt we have been cheated, they told us to take a photo of the cab, the driver's ID, so that they will help us get back the difference that we were being overcharged! I will highly recommend my friends to stay there and get their day trips, if I ever visit hanoi again, I will choose this hotel again.