Good location. Point blank.
Posted Mar 5, 2017
Overall, we had a better experience at our previous hotel in Hanoi in just about every regard.
* service - requested car was not arranged on time
* breakfast - most items overcooked.
* the room - small, leaky shower. Door lock needed repairs. Safe didn't work.
* the price - there's better in Hanoi at lower rates
We booked a room for a night on our overnight stay after a trip to Ha Long bay. Our previous hotel had no vacancies. We walked in and the quoted rate was high, but we looked online and booked because of a discount.
The shower was small and the door made it hard not to get the floor wet. After returning from dinner, the door lock had stopped working and we had to wait for repairs. We ended up using a mechanical key.
The breakfast wasn't very good. Bacon and other cooked meats were chewy.
After breakfast, we booked a car to take us to the airport. We came back to the counter at the specified time, but the car wasn't there. They had forgotten to call it in.