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Expedia Verified Reviews
Excellent!
4.4 of 5 guest rating
Room type Options Nightly price Book
Premium Room
Room with view
344 square feet
1 King Bed 2 Twin Beds
Room sleeps 2 guests
Select dates to see price
Other room types
The Level Premium
Room with view
344 square feet
1 King Bed 2 Twin Beds
Room sleeps 2 guests
Select dates to see price
The Level Suite
Room with view
731 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Grand Premium Room
Room with view
731 square feet
1 King Bed 2 Twin Beds
Room sleeps 2 guests
Select dates to see price
Deluxe Room
Room with view
344 square feet
1 King Bed 2 Twin Beds
Room sleeps 2 guests
Select dates to see price

Get an overview of this hotel
Luxury Hanoi hotel in Hoan Kiem, walk to Hoa Lo Prison Museum

Popular property highlights

Free self parking
Free WiFi
Outdoor pool
Business center
24-hour front desk

Location

Located in Hoan Kiem, this luxury hotel is within a 5-minute walk of Hanoi Police Museum and Hoa Lo Prison Museum. Hanoi Opera House and St. Joseph's Cathedral are also within 15 minutes. Hanoi Railway Station is 11 minutes by foot and Hanoi Long Bien Station is 29 minutes.

Hotel Features

2 restaurants, a full-service spa, and an outdoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a coffee shop/café are onsite.

Room Amenities

All 306 soundproofed rooms provide free WiFi, free wired Internet, and 24-hour room service. For a bit of entertainment, LCD TVs come with cable channels, and guests will also appreciate thoughtful touches like bathrobes and slippers.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Melia Hanoi features an outdoor pool and a health club. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 5-star property consist of a business center and limo/town car service. This luxury hotel also offers a children's pool, a spa tub, and a sauna. For a surcharge, a roundtrip airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Melia Hanoi has designated areas for smoking.

  • Express check-in
  • Bar/lounge
  • Coffee/tea in common areas
  • Elevator/lift
  • Full-service spa
  • 24-hour front desk
  • Business center
  • Spa treatment room(s)
  • Porter/bellhop
  • Express check-out
  • Tours/ticket assistance
  • Meeting rooms
  • Year Built - 1999
  • Coffee shop or café
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Steam room
  • Sauna
  • Limo or Town Car service available
  • Outdoor pool
  • Health club
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • Concierge services
  • Gift shops or newsstand
  • Conference center
  • Snack bar/deli
  • Designated smoking areas
  • Shopping on site
  • Ballroom
  • Airport transportation
  • Spa tub
  • Total number of rooms - 306
  • Television in common areas
  • Number of floors - 22
  • Wedding services
  • Airport transportation (surcharge)
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • Spanish
  • Maltese
  • Chinese
  • Vietnamese

Parking

Free self parking

Room Amenities

Melia Hanoi offers 306 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Free newspaper
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Soundproofed rooms
  • Individually furnished
  • Phone
  • Turndown service
  • Free bottled water
  • Private bathroom
  • Bathrobes
  • LCD TV
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Number of bathrooms - 1
  • Cable TV service
  • Room service (24 hours)
  • Premium TV channels
  • Free WiFi
  • Free wired Internet
  • Blackout drapes/curtains
  • Designer toiletries
  • Desk
  • Rainfall showerhead
  • In-room climate control (air conditioning)
  • Premium bedding
  • Slippers
  • Shower only

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.

El Patio - This restaurant serves breakfast, brunch, lunch, and dinner.

El Oriental - This restaurant serves lunch and dinner. Open daily.

Late night fare is available from 24-hour room service.

Nearby Things to Do

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Fitness classes on site
  • Yoga classes/instruction on site

Spa Services

The onsite spa has massage/treatment rooms. Services include hot stone massages, sports massages, Swedish massages, and Thai massages. The spa is equipped with a sauna, a spa tub, and a steam room.

  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Hot stone massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Thai massage
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at 12:30 AM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for VND 1843380.0 per night.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Additional policies and fees may apply when booking more than 5 rooms. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between VND 600000 and VND 1300000 per person (approximately)
  • Airport shuttle fee: VND 3500000 per vehicle (one-way)
  • Rollaway bed fee: VND 1843380.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hanoi Melia
  • Melia Hanoi
  • Melia Hotel Hanoi
  • Hanoi Sol Melia
  • Melia Hanoi Hotel Hanoi
  • Sol Melia Hanoi
  • Melia Hanoi Hotel

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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