Dear Denis, Thank you for taking the time to rate our hotel. We are delighted to know that our services were to your preference. It was a pleasure welcoming you at our hotel and we hope that you will return soon. Kind regards, Nicolas Josi

Dear valued guest, Thank you for your wonderful review on our hotel. Our team is delighted to know that our location, amenities and staff have exceeded your expectation. We look forward to serving you again in the future. Kind regards, Nicolas Josi

Dear Peter, Thank you for your recent stay at our hotel. We are glad that you were pleased with our level of services and amenities provided during your stay. We wish you all the best and look forward to welcoming you back soon. Kind regards, Nicolas Josi

Dear Hiroyuki, Thank you for your wonderful review of our hotel. We are glad that you have had a comfortable and relaxing stay with us. Our team looks forward to your future returns and wish you all the best. Kind regards, Nicolas Josi

Dear valued guest, Thank you for your lovely rating for our hotel. It was a joy to know that you have had a satisfying and pleasant stay with us. We wish you all the best and look forward to welcoming you back in the near future. Kind regards, Nicolas Josi

Dear valued guest, Thank you for taking the time to share your lovely review on our hotel. We are glad that our services and amenities have exceeded your expectation. It would be our pleasure to welcome you again on your future trips to Hanoi. We wish all the best to you for the holidays and look forward to serving you again. Kind regards, Nicolas Josi

Dear Steffi, Thank you for your wonderful rating on our hotel. It has been a pleasure of ours to serve you during your stay at Mövenpick Hotel Hanoi. We wish you a happy new year and look forward to welcoming you back soon. Kind regards, Nicolas Josi

Dear valued guest, Thank you for taking the time to share your feedback on our hotel. We are glad that our location and services were to your expectation. On the other hand, we are sorry to hear that our room amenities were not able to offer you a comfortable and satisfaction. We appreciate your input and will work hard to ensure your future experiences at our hotel will be better. Should there is any problem regarding your stay, please let us know via Trang.TranViet@movenpick.com. We wish you well and look forward to welcoming you back. Kind regards, Nicolas Josi

Dear Alvin, Thank you for taking the time to share your wonderful rating on our hotel. Our team is happy to know that your stay with us was pleasant and comfortable. We look forward to welcoming you back and wish you all the best in the meantime. Kind regards, Nicolas Josi

Dear valued guest, Thank you for your wonderful rating on our hotel. It was our pleasure knowing you enjoyed our services and amenities. Please let us have the opportunity to welcome you back should you return to Hanoi in the future. In the meantime, take care. Kind regards, Nicolas Josi

Dear valued guest, Thank you for your recent stay at our hotel. We are glad that your stay with us has been one of satisfaction and comfort. We look forward to your future stays and wish you well. Kind regards, Nicolas Josi

Dear Rewat, Thank you for your wonderful review of our hotel. It has been a pleasure to serve you during your stay with us. We wish you well and hope that we will have another opportunity to welcome you back soon. Kind regards, Nicolas Josi

Dear Daniel, Thank you for your wonderful feedback of our hotel. It has been a pleasure having you with us. We hope that we will have another opportunity to welcome you back. Kind regards, Nicolas Josi

Dear Tien Luon, Thank you for taking the time to share your review on our hotel. We are sorry to hear that your experience at our hotel was hindered by issues with the elevators. Please be assured that your concern has been noted with the team for further solutions. We look forward to welcoming you back for a better experience during your stay. Kind regards, Nicolas Josi

Dear Ping, Thank you for taking the time to write feedback on our hotel. We are glad that you enjoyed our services. On the other hand, we are sorry to hear that the unfortunate incident regarding the laundry has marred your experience at our hotel, which we will look into. Once again, thank you for your recent stay with us and we hope we will have another opportunity to welcome you back. Kind regards, Nicolas Josi

Dear valued guest, Thank you for taking the time to share your lovely feedback with us. We are glad that our services and staff's professionalism were up to your satisfaction. We look forward to welcoming you back. Kind regards, Nicolas Josi

Dear valued guest, Thank you for taking the time to share your feedback on our hotel. We are sorry that your experience at Mövenpick Hotel Hanoi was not able to measure up to expectation. Our hotel is located in a central location with a small footprint, so a swimming pool is currently unavailable on premise. However, spa services are offered at our Kinetic Gym and Wellness Studio. Our Guest Services Centre will be delighted to make a reservation for you should you request. Your feedback is greatly appreciated and will help us enhance our services, so please do not hesitate to send us your suggestions on how we can serve you better. We look forward to welcoming you back. Kind regards, Nicolas Josi

Dear valued guest, Thank you for taking the time to share your lovely review with us. It is a pleasure to hear that you enjoyed your stay at our hotel, particuarly the team's dedication and breakfast buffet. On the other hand, it is our regret that the curtain and water problem have marred your experience to an extent. Please be assured that the Engineering team is notified of your suggestion and will work on a prompt solution. We appreciate your help and look forward to welcoming you back soon. Kind regards, Nicolas Josi

Dear Gary Robert, Our genuine appreciation for your lovely feedback. Your satisfaction motivates our team to continue the high level services that Mövenpick Hotel Hanoi is known for. We wish you well and look forward to welcoming you back in the near future. Kind regards, Nicolas Josi

Dear Maxime, Thank you for your recent stay at our hotel. We are glad to hear that our services and staff have managed to exceed your expectation. It would be a pleasure of ours to have another opportunity to serve. We look forward to your next stay with us. Kind regards, Nicolas Josi

Dear esteemed guest, Thank you for taking the time to rate our hotel. We are sorry that we have not managed to exceed your expectation. Please do not hesitate to share with us how we can improve our services for you at Trang.TranViet@Movenpick.com so that we can serve you better in the future. We look forward to having another opportunity to welcome you back. Kind regards, Nicolas Josi

Dear Vanitha, Thank you for taking the time to share your feedback on our hotel. We are delighted to receive your compliment on our buffet services. We have always strive to provide a variety of Asian and Western delicacies to ensure all guests have food they enjoy. It would be our pleasure to have another chance to welcome you in Hanoi, in the meantime, we wish you well. Kind regards, Nicolas Josi

Dear Guanye, Thank you for your recent stay with us. We are glad to hear that you were pleased with our services and location. Your input regarding our hotline is appreciated and has been forwarded to the Front Office department for adjustment. We wish you well and look forward to welcoming you back in the future. Kind regards, Nicolas Josi

Dear valued customer, Thank you so much for your wonderful rating. We are delighted that you have had a pleasant stay. Your input is noted and will be considered in our next innovation. We wish you all the best and look forward to welcoming you back soon. Kind regards, Nicolas Josi, General Manager Mövenpick Hotel Hanoi

Dear valued guest, Thank you for taking the time to share your feedback with us. We always strive to provide a helpful and professional services to our guests and it seems this time we have not met the expectation. We apologize for the remark of Mr Dzung, whose conduct was not a reflect of our services. Please be assured that your feedback has been shared with the Front Office team to caution against future recurrence. We humbly thank you for your help in improving our services and wish to have another opportunity to gain back your trust. Kind regards, Nicolas Josi, General Manager, Mövenpick Hotel Hanoi

Dear Valued Guest, Thank you so much for fantastic rating and review. We are all glad to know that you have had a pleasant time with us. If you would like, there are Trang Tien Plaza 10 minutes ride and Vincom Center Ba Trieu 15 minutes ride. Our concierge are happy to provide you with these information as well. We wish you all the best in life. Sincerely, Nicolas Josi, General Manager, Mövenpick Hotel Hanoi

Dear valued guest, Thank you for the lovely rating of our hotel. We are thrilled knowing that you were satisfied with our care and services during your stay with us. We look forward to your future visit and wish you a lovely day. Kind regards, Nicolas Josi

Dear Monica, Thank you for your recent stay with us. We are delighted to hear that you were pleased with our services and friendly staff. Moana will certainly be thrilled and motivated to receive your compliment. We look forward to your visit in the future and wish you all the best. Kind regards, Nicolas Josi

Dear Kwok Hung, Thank you for taking the time to write such a lovely review on our hotel. We are glad that our services and amenities have managed to help you when you were down with the flu. Our team will be greatly motivated and touched to receive your compliments, especially our trainee Moana. We wish you the best of health and look forward to welcoming you and your wife back in the near future. Take care, Mr. Kwok Hung. Kind regards, Nicolas Josi

Dear Jeffery, Thank you for taking the time to write feedback on our hotel. We are glad that you were pleased with our location, room and breakfast. Please be assured that your input had been shared with the Front Office team to ensure that we will communicate more effectively with our guests to prevent miscommunication leading to unsatisfactory experience such as yours. We greatly appreciate your kind suggestion and hope that we will have another chance to gain back your trust. Kind regards, Nicolas Josi

Dear valued guest, Thank you for your recent stay at our hotel. We are delighted that our room, location and staff were suitable and comfortable for your visit in Hanoi. It would be a pleasure to welcome you back in the near future for us. In the meantime, we wish you all the best. Kind regards, Nicolas Josi

Dear beloved guest, Thank you for your wonderful rating of our hotel. We are happy to know that your time with us has been pleasant and satisfying. We hope to have another chance to serve you and wish you well. Kind regards, Nicolas Josi

Dear Tse Chuan, Thank you very much for your great rating and sincere feedback on our hotel. We are delighted to know that you enjoyed our amenities and had a great stay with us. We appreciate greatly your input on room cleaning time and would continue to improve to deliver a pleasant experience. We wish you all the best and look forward to welcoming you again in the near future. Kind regards,

Dear our guest, Thank you for your recent stay with us and the excellent review. We are delighted to know that you enjoyed our services and atmosphere here at Mövenpick Hotel Hanoi. It was our pleasure having you with us, and we look forward to welcoming you back to Hanoi again in the near future. With kind regards,

Dear valued guest, Thank you kindly for your lovely review of our hotel. We are glad that our location has helped you explore some of the most wonderful historical sites of Hanoi. We look forward to welcoming you back in the near future. Kind regards, Nicolas Josi

Dear valued guest, Thank you for your wonderful feedback of our hotel. It has been an honour to welcome you to Mövenpick Hotel Hanoi. We are delighted to receive your glowing compliments on our staff, services and location. We look forward to the chance to serve you again. Kind regards, Nicolas Josi

Dear Vicky, Thank you for taking the time to write feedback on our hotel. We are pleased that you found satisfaction with our room amenities and food. On the other hand, we apologize for the poor wifi connection that has inconvenienced you during your stay. Your feedback to us is greatly appreciated and we will look into the issue immediately. We hope your next stay with us will be up to your expectation and look forward to your return. Kind regards, Nicolas Josi

Dear valued guest, Thank you for taking the time to send us feedback. We are happy that you were satisfied with our services. We hope to welcome you again in the near future. Kind regards, Nicolas Josi

Dear Ravi, Thank you for your wonderful rating of our hotel. It was our pleasure having you with us and knowing that you were having a lovely and pleasant experience at our hotel. We look forward to your future visits and wish you all the best in the meantime. Kind regards, Nicolas Josi

Dear Ravi, Thank you for your wonderful rating of our hotel. We are happy you have enjoyed your stay with us. It would be our pleasure to welcome you again in the near future. Kind regards, Nicolas Josi

Dear Gigi, Thank you for taking the time to write feedback on our hotel. We are glad that your stay with us has been comfortable and pleasant. On the other hand, we are sorry for the inconvenience that you have experienced during your stay and thrilled that you were happy with our solution. We hope to have you with us again in the near future and wish you all the best. Kind regards, Nicolas Josi

Dear valued guest, Thank you for your very encouraging review of our hotel. It is our pleasure to know that you have had a wonderful time at our hotel and enjoyed the dedication of our staff. We hope to have you with us again in the near future. Kind regards, Nicolas Josi

Dear valued guest, Thank you for your wonderful rating of our hotel. We are glad that you enjoyed your stay and wish to have you with us again soon. Kind regards, Nicolas Josi

Dear Davital, Thank you for taking the time to provide us with feedback of your experience at our hotel. We are glad to know that you have an overall lovely stay with us. We would like to apologize for not living up to your expectation. We will work closely with Chef to bring a more diverse range of breakfast offering to ensure your next stay be an excellent and satisfactory one. Once again thank you for your review and we hope to see you again soon. Kind regards, Nicolas Josi

Dear Ang, Thank you very much for your wonderful rating and lovely review. Our staff would be delighted to read your compliments of our services and we are glad that you loved our location. We look forward to seeing you again soon and wish you all best in the meantime. Kind regards, Nicolas Josi

Dear Wang Chi On, Thank you very much for staying with us. Much appreciated of your feedback. Have a good day and see you again soonest.

Dear Gov, Thank you for sharing such a wonderful review. It was our pleasure having you with us and making your stay comfortable and pleasant. We look forward to seeing you again in the near future. Kind regards,