I usually stay elsewhere in Hanoi but gave Movenpick a try this time based on a recommendation and i'm really glad i did. Excellent from start to finish. Very impressive and helpful staff, quick check in/out, room was excellent and very comfortable - good bed, large shower and huge TV. Gym was small but still very good for what you need for a workout when travelling. Breakfast was excellent - well presented, fresh and nice food. Location is very good with several good restaurants and bars within walking distance and the main old quarter and Hoam Kiem lake is within easy walking distance. You aren't far from most tourist attractions either for either a short/walk or taxi. A very good hotel where i will definitely be staying again.
Comment from Hotel Management
Dec 12, 2016 by General Manager, Hotel Management
Dear Sir/Madam we are delighted that you enjoyed your stay at The Moevenpick Hotel, Hanoi and we sincerely appreciate that you have taken the time to post a review of your experience on Hotels.com
We appreciate you acknowledging so many positive elements of your stay; particularly the quality and cleanliness of our guestroom product, the convenient location of the hotel within the city of Hanoi and the friendliness of our staff.
Thank you again for your feedback, as it is from your comments that we are able to uphold our commitment to excellence, thus providing you with customer satisfaction for future visits and to that end, we look forward to the pleasure of welcoming you back to The Moevenpick Hotel, Hanoi in the very near future.
Kind regards, Mövenpick Hotel Hanoi