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Reviews of Rising Dragon Estate Hotel

3 out of 5
Rising Dragon Estate Hotel
17 Nguyen Van To Street, Hoan Kiem District, Hanoi

Reviews

8.0

Very Good

Rating 10 - Excellent. 63 out of 206 reviews" "
Rating 8 - Good. 93 out of 206 reviews" "
Rating 6 - Okay. 36 out of 206 reviews" "
Rating 4 - Poor. 9 out of 206 reviews" "
Rating 2 - Terrible. 5 out of 206 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

4.0/10

Amenities

7.6/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rohitkumar

Liked: Cleanliness, staff & service
Midtown location to enjoy the culture of Vietnam
Stayed 2 nights in Mar 2023

8/10 Good

Wira, SG

Liked: Staff & service
Staff were very friendly and helpful. Unpleasant experience with bad smell from a pillow case. But was change upon request.

4/10 Poor

kenny

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappoiment
Room is noisy, bathroom facility below par, breakfast is below expectation.

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff replies very soon. There are some unknown dead worms on the ceiling.

6/10 Okay

Ingrid, Sydney, Aus

Liked: Cleanliness, staff & service
Affordable location, note on bathroom
Great pillows I must say, so it was a comfy night's sleep. The bathroom in our family room (at level 9) was alright, with the shower area having no partition of any kind, so the water pools around the toilet and sink. Just be wary of that. The bathroom was kept clean anyways so the issue of water pooling just took me by surprise.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
It is a very small hotel, yet carefully decorated
While the standard room was very small, the room was clean, nicely kept and decorated and all the staff are extremely friendly and helpful. It is also in a very good location, close to restaurants and easy to find.

8/10 Good

Annette, Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and clean
The staff do everything in their power to help you and make your stay comfortable. Vietnam beds are hard as it stops bed bugs. The back rooms are quite as they are off the street. The staff are very professional and personal and kind.

8/10 Good

Verified traveler

Liked: Cleanliness
Small room for a decent price
The room was small without window, but very clean and had everything you need. Got women up in morning by people taking outside of the room. The ladies at the reception was very nice and helpful. The man at the reception was helpful, but he was very pushy in a way that did not suit us. Well, you can't like everybody :) The breakfast was a menu that you ordered your choice from. The location was good, however I would have preferred to stay around where Hanoi Hibiscus Hotel is situated, as there are more restaurants and action around there.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Really friendly staff!
Great Hotel, staff are super friendly and really useful, we arrived at the start of our trip in Vietnam, and they sat down and helped us outline the rest of our trip, where was worth visiting and staying etc and suggested the night trains which worked really well for us, wouldn't book these through the hotel though, we checked online and the prices advertised there were a lot cheaper than the hotel had quoted so we booked this ourselves. They did however, organise a local day trip and an overnight cruise in Ha Long Bay which were both excellent. Unfortunately, the room was slightly damp and the air con unit stank so we were avoiding using it but the room was otherwise clean and comfortable.

10/10 Excellent

Kenneth, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Staff Great Service
The service here was way above par. Our host Joy went above and beyond to help set up a great budget 2 day stay in Ha Long Bay. Arranged all of our transfers to and from airport. Super responsive on email. 5 star service. Great breakfast.

6/10 Okay

Verified traveler

This hotel locate in Old Quater area of Hanoi city, you can walk to Vietnamese National Tuong Theatre. You can transport to airport by bus no 18 and connect to bus no 17 to the airport.

6/10 Okay

Helmut, Gold Coast/Australia

Disliked: Property conditions & facilities, room comfort
not staying there anymore
Bed very hard, broken bathtub,room made only around 2.30-3pm made

10/10 Excellent

Steve, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel outshone any others on my trip by far!
I was upgraded to the sister hotel Serenity Villas. Delayed because of bad weather I arrived at almost 1pm, yet the staff brushed off my apologies for being so late and waking them with smiles and a warm welcome. The room itself was a good size, genuinely like a boutique hotel, with fully tiled bathroom and rain shower. Bed was firm, but the pillows were amazing, all in crisp white bed linen. The air conditioning worked well and quietly. I honestly couldn't fault the hotel, particularly given the great price I'd paid. But more was to come. Continental breakfast turned out to include bacon, sausages, pancakes, croissants, fresh fruits, salad (a bit odd, but others seemed to go for it, fruit juices and a range of Chinese breakfast options, tea and coffee. The staff spoke English, were very helpful in suggesting places to go. Nobody tried to sell me any tours, though there was clearly the option of buying through the hotel judging by the posters on display. There was an in room safe large enough to fit a laptop. A well-stocked minibar was also in the room. My early flight meant I had to leave before breakfast started, but the staff prepared me a breakfast-to-go which wasn't as nice as the buffet, but in truth that didn't have to go to the trouble, and it was a really nice touch. I'm consciously upbeat about this hotel as it outshone any others on my trip, and did so by quite some distance.

8/10 Good

TYAS, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room upgrade
We feel comfort with their service,we get free upgrade the room for twice with the same price..and for the last day they give us the new room in other hotel but still coorporate they are so friendly and helpful.good service.thx

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Nola, Adelaide South Australia

Hoteling the Vietnam way
We only stayed one night as we had a tour to go to for 5 nights but the hotel was pleasant. You certainly get what you pay for but I am very fussy and would say that it was clean and the staff pleasant.

4/10 Poor

Felicidad, United Kingdom

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel old and damp location on busy dirty street
Standard room booked damp and smelly. I arrived after 2pm and room still not ready. Only good thing is when I asked for room change I was upgraded to deluxe room without charge which was better room. Hotel carpet stained and hallway cluttered with mattress and other stuff during my stay. Breakfast is set menu not worth it. Overall not good stay.

2/10 Terrible

straightforward, barker

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel.
Nice hotel with simple breakfast. Tour packages offered was expensive as what was shared by my friend. Manager slightly too aggresive in sales of tour packages upon c/in. Other then that overall is a pleasant stay.

6/10 Okay

Angela, UK

Liked: Staff & service
Well placed hotel
Good,convenient location in the Old Quarter. Staff very helpful

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
superior room
It was great to stay there but one think I didn't like about the hotel was the noise in the room 602. I was solo traveler and I got a superior room type and I could hear the boiler(or a machine)all night long regularly. It had a gap between the noise so I was able to sleep but I wasn't that happy about it. I came back to hotel quite late so by the time I went down to the lobby, the staff was sleeping. I didn't want to bother him so I tried to sleep in that room. I only stayed for two nights and I was out all day so it was okay to stay but if someone is sensative to sound, I don't recommend this room. Overall breakfast was great. There were many options to choose so I had a different breakfast each day. All of staffs were really friendly and helpful. Room itself was also very clean. Everytime when I was out they cleaned the room nicely. Towels were clean and the duvets were soft and white.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap and clean
Cheap and clean hotel. Staffs were helpful in booking tours.

8/10 Good

ocaiden, london

Liked: Cleanliness, staff & service, property conditions & facilities
Great Price and lovely staff
Great location in the Old Town. Hotel was brilliant value, the room was a decent size and the staff were fantastic.

8/10 Good

Nikki, Bangkok

Liked: Staff & service, property conditions & facilities, room comfort
OK hotel in old Hanoi
We booked a suite and for the price you can't really complain, the room had a few little things that could be improved like the leaky shower and dust behind the bed but overall this was a good cheap stay in Hanoi. The staff were very nice and friendly and the location was good for the old quarter and not far from the lake. We did not use the hotel for booking our trips to Sapa and Belong bay as we found these cheaper elsewhere.

10/10 Excellent

Becky, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service very friendly
Lovely hotel, very good value, breakfast good. Staff are so accommodating, would stay here again in a heartbeat.

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
You get what you pay for
This hotel was very good value considering it was cheap, in a good location and had a good breakfast. The decor in the rooms was nice enough (not hostely at all). Also the night staff were very nice. However: We were upgraded to a 'deluxe' room where the water in the shower didn't go down and the whole bathroom leaked, and the aircon constantly dripped and dried the room out so much that after an hour or so we had really sore throats. We complained and were told when we came back at the end of the day that the problems had been fixed, but they had not and the aircon technician had left rubbish everywhere. Eventually we moved room, and we're downgraded to a superior room, which was tiny and windowless, and asked to have a similar room to the one we had before. When we entered the room they immediately called us and demanded extra money for the room! In the new room, the hot water didn't work, so after a lot of checking we eventually had to use a third room to shower and had a lot of time wasted. Also after taking our toiletries to the new room to shower we were not given any new ones for the following day. The daytime staff were hyperactive and followed us around when we came downstairs, always asking what we were doing and demanding that we book day tours through them and nobody else. They didn't seem to think we were capable of exploring the city by ourselves without paying them money to get someone to drive us around. Their tours were also a rip off. On one occasion we returned to the hotel and asked for our room key, and when it didn't work we realised we had been given the key to someone else's room. We also used the laundry services of the hotel. The clothes came back clean but my first lot had a lot of someone else's clothes mixed in when I got it back, and the second lot I did, which was just three t-shorts, came back missing one t-shirt. We were probably very unlucky with what happened to us, but really I think you get what you pay for.

10/10 Excellent

Phil, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, great location.
Hotel organised collection from the airport. Greeted with tea on arrival and staff introduced themselves. We arrived early but room was made available shortly after arrival.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulously helpful staff
I wish we'd stayed here the whole time we were in Hanoi. As it was, we booked one extra night. Thw staff was incredibly helpful, the breakfast was great, and the rooms are the best I've stayed in in all of Vietnam.

6/10 Okay

Phillip, Portland, OR

Liked: Staff & service
Old hotel in the Old Quarter in Hanoi
While this hotel was located in an excellent edge of the Old Quarter, the rooms and facilities were quite old. My friend's air conditioner leaked and mine did not work at first (nor did my safe), the hotel staff were prompt about repairing everything. My view from my balcony was great, but it was always too hot to use it except for evening time.

8/10 Good

dwpe, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great staff
good place

8/10 Good

KTnMatt, Boston, MA USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch service
Extremely helpful staff. Joan went above and beyond to make sure our stay was enjoyable, as well as helping with our plans after Hanoi. He made this part of the trip run very smoothly.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Alan, Apex, NC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in downtown Hanoi!
I was initially worried about the quality of a hotel in this price range, but all of my fears turned out to be for naught. The front desk staff was professional and able to help me with everything from on-the-spot trip plans to finding adapters for my electrical devices. They were even able to find me a motorbike driver that was willing to drive across Hanoi delivering me safely to work each day. The breakfast that was included with my booking was fantastic every morning with a good mix of western menu items. I can't say enough good things about the Rising Dragon III.

8/10 Good

Lauren, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with very helpful staff
I didn't plan very much for this trip to Hanoi and the hotel staff helped give me lots of advice on tours and restaurants. They helped set up taxis for me and had very good English.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Chelsea, Wailuku, HI

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, great service
I stayed at the Rising Dragon Estate Hotel for 5 nights. The staff was excellent, very helpful in planning activities and arranging taxis as well as directing us to good places to eat.

10/10 Excellent

Alban, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I recommend this hotel !
Hi everyone, I firstly booked for three nights and eventually decided to stay 2 nights longer. This hotel is confortable with an efficient staff. Good english speaking for everyone, helpful and lot of knowledge ! They make a good job. However : I had few problems with wifi and considered breakfast as too small for young people. Very clean, polite and not noisy : you can go ! It's a nice place to stay. Alban. From France.

6/10 Okay

Claire, Newcastle, Australia

Liked: Staff & service
Disliked: Property conditions & facilities
Not a fancy hotel, but pretty good for the price
Nice hotel, friendly staff mostly. Interesting street - definitely not a super touristy area.

10/10 Excellent

Rosie Lee, Coventry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!
We stayed here for the second time and were just as, if not more pleased than the first time! Amazing staff with great English, try to help you with every quiery. Almost too helpfull sometimes. Rooms are a good size, with everything you need. Stocked mini bar, shower, bath (some rooms), comfy bed, slippers, toiletries etc. Rooms with the balcony have a great view of the old quater! Location is perfect if you want a real taste of Hanoi. Its in a little street with lots of food stalls in it. Less than 20 minute walk to all surrounding attractions. Hotel can get you best price in a taxi anyway if you dont fancy the stroll. The hotel offers 15%off at its sister spa, strongly recomend. Very cheap for a very proffesional service. One thing i would point out is that Rising Dragon is a chain in Hanoi so if you book this one "Rising Dragon ESTATE" make sure the taxi driver knows which one it is as there are five others i believe. We did have a lovely welcome email from the hotel before we arrived offering a shuttle service from the airport. Had i have read it sooner i definitely would have took advantage as it was cheaper than the taxi we got. Its a 45minute journey from the airport and we paid $20. The Hotel also arranges bus trips and tours to Halong Bay for a really good price and was very well organised. We just took the bus and not the tour as we planned to do Halong ourself, through the hotel cost us $30 (about £17) return for two and its a 3.5 hour drive so cant complain. Air conned bus too. Really really recomend this hotel!!!

8/10 Good

H, Midlands, UK

Liked: Cleanliness, staff & service, room comfort
Excellent staff, good location and friendly hotel.
My husband and I stayed here in April 2014. We were picked up from the airport for $19. To be honest we were pretty underwhelmed when we first arrived but the staff more then made up for it. Son, who organised our trip to Sapa by email, was so lovely and got us really nice coffees as soon as we arrived. When he found out it was our honeymoon he upgraded our room and it was decorated with petals, beautiful. The breakfast was really good, particularly the noodle soup. Definitely would recommend this hotel if you are on a budget and would stay there again, great if you are looking for a comfortable base for doing trips such as Halong Bay and Sapa - the hotel will sort out for you and store any luggage you don't need to take with you. Also recommend Cafe 5 (if I remember the name right) just a few doors down, they do amazing Vietnamese egg coffee!

10/10 Excellent

Rosie Lee, Coventry, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
Could not have asked more from the staff. We stayed a total of four nights and couldnt be happier. Mini bar, air con, comfy bed, good breakfast. Right in the heart of Hanois old quater, busy street but if you want real vietnamese atmosphere then its perfect! Literally a 5 minute walk to both lakes, ho chi minh mausoleum, army museum, train station and hao lo prison! All recomended. Also 2 minute walk to both western style (kfc etc.) and local vietnamese food restaurants. Hotel is great for arranging tours, us journeys etc. Definitely recommend! Oh and extremely cheap for what you get, friends stayed in Hanoi backpackers dorm for only a pound less!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonal and Clean Hotel with Good Staff
Good Hotel with clean rooms and good breakfast. Staff was very helpful and also helped in arranging for the city tour

8/10 Good

Kim Tien, Montreal, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A location to make you walking convenient
The location is quite central if a 15-minute walk is fine with you. The room was clean and the staff was very friendly too ! Some of them speak French too ! We were even able to check out at 4:00pm with a half-a-day charge and we're able to drop off our bags while we walk around in the evening (our night train was at 11:00pm). Despite the hard mattresses and thin wall (almost every where in Vietnam) we would definitely go back.

8/10 Good

Lingling, Philippines

Liked: Cleanliness, staff & service, room comfort
Fantastic service
The hotel staffs are very accommodating. They tried their very best to provide fantastic service. I will definitely recommend this hotel to my friends. The only downside is that the ceiling of the bathroom is leaking. However, the hotel staff was able to transfer us to a better room the next day.

10/10 Excellent

Vron, Queensland Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cannot Wait to get back!!
As disabled pensioners we were abit dubious about the old town locati0n of the hotel, but folks what a surprise, radiant helpful staff to greet you,nothing seems to much for them , and so it stayed for our 11 days at the hotel, for the last 5 days we were ill and not able to get around very well, the staff looked after us day and night nothing was too much for them, they are all a great credit to their employers!! could not fit it in in the next part , the staff are what makes this great little hotel easy to recommend!!

8/10 Good

sam9-17, Busan, South Korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel / pushy travel agency
My husband and I stayed for 7 nights. We got picked up from the airport with no problems. When we arrived, everyone was friendly and inviting. The *manager?* started our check-in process then had us sit down so she could show us a map of the area. We really liked that. Then she pushed and pushed for us to go to Halong Bay. "Tomorrow is going to be the only nice day all week." We declined because we already had a full schedule. The next day, we heard her tell another couple the exact same thing she told us. Not only are they a hotel, but also a travel agency. Be prepared to get questioned about you itinerary every single morning. Our room was great. It was cleaned daily with fresh towels. I really like how the hotel recycles and asks you to do the same. Great hotel but just be prepared for the questions.

10/10 Excellent

dave, england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely place, great staff, good location
Stayed at this hotel for 7 days and it was great. Very friendly, helpful and professional staff and tidy rooms that were made up daily without fail. My room was equipped with a nice comfy double bed, powerful hot shower, fast reliable wi-fi, cable tv, air-con, hairdryer and toiletries. To my surprise this hotel even had an elevator! Location is perfect, great restaurants and bars only minutes away.The Market and Hoan Kiem Lake is 8-10 mins away on foot. The Staff can help you with any type of tour and will make best suggestions if you are on a budget. Special Thank You to Anna for organising everything and making me feel very welcome. Breakfast was included in the price and was more than adequate. Would not book any other hotel in Hanoi. Dave

10/10 Excellent

Alyssa, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and great attitude
Hoàn and Hannah were working the front desk and they were absolutely the nicest. I won't stay any where else in Hanoi. The rooms were nice, I was upgraded to a deluxe room upon check - in. The bathrooms clean and beds comfortable. The arranged safe and reasonably priced transportation. I was able to check in early free of charge and was never worried about my security as a solo female traveler in Vietnam for my first time.

6/10 Okay

Flora, Ireland

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Value for money
This hotel is close to Hanoi old town, however the street outside is not that pleasant - a fish, meat and vegetable market. Staff are chatty and friendly. One staff member was eager to sell an expensive Halong Bay Cruise, but was happy to book a cheaper one for us. They also emailed before we arrived asking if we needed a taxi from the airport, a great idea! Breakfast is ok, nothing special. The beds were quite hard and uncomfortable, there were some ants in the room. Overall, this hotel is adequate for the price.

8/10 Good

Pah, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service =extended my stay at this hotel
The service was amazing which I ended up cancelling my other hotel reservation In hanoi so I could stay there for another 3 days. The male receptionist was awesome. Room was comfortable. I just wish they have a full queen bed instead of 2 twin bed joining together. TV has many channels.

8/10 Good

Andrew, Sweden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than most, and at a very low price.
This hotel was a nice surprise after a few not so nice hotels. The price was amazingly low. Clean, nice and helpful staff, walking distance to most sights.