Room type

Superior Room, 1 Queen Bed

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Deluxe Room, 1 Double or 2 Single Beds

Max Occupancy: 4 guests (up to 3 children, 3 infants)


Max Occupancy: 2 guests (up to 1 child, 1 infant)

Family Room

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Get an overview of this hotelFamily-friendly Hanoi hotel in Hoan Kiem, walk to Thang Long Water Puppet Theatre


This family-friendly Hanoi hotel is located near the airport, within a 10-minute walk of St. Joseph Cathedral and Thang Long Water Puppet Theatre. Hoan Kiem Lake and Temple of Literature are also within 2 mi (3 km).

Hotel Features

A restaurant, massage/treatment rooms, and 24-hour room service are available at this hotel. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.

Room Amenities

All 25 rooms offer comforts like memory foam beds and pillow menus, plus free WiFi and LCD TVs with satellite channels. Other amenities available to guests include 24-hour room service, minibars, and coffee makers.

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. A computer station is located on site and high-speed wired and wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a business center and limo/town car service. A complimentary area shuttle within 50 meters is available for guests. This family-friendly hotel also offers tour/ticket assistance, multilingual staff, and laundry facilities. A total renovation of this property was completed in June 2014.

  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • Free area shuttle 
  • Breakfast available (surcharge) 
  • Business center 
  • Computer station 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Laundry facilities 
  • Limo or Town Car service available 
  • Luggage storage 
  • Multilingual staff 
  • Number of buildings/towers - 1 
  • Number of floors - 7 
  • Offsite parking discounted rates available 
  • Offsite parking reservations required 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Shopping on site 
  • Spa treatment room(s) 
  • Total number of rooms - 25 
  • Tours/ticket assistance 
  • Train station pickup (surcharge) 
  • Year Built 2010 

Family Friendly Amenities

  • Area shuttle (complimentary)  
  • Cribs/infant beds (complimentary)  
  • Free Wi-Fi  
  • Laundry facilities  
  • Rollaway/extra beds available  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired high-speed Internet


Offsite parking discounted rates available, Offsite parking reservations required

Room Amenities

  • Air conditioning 
  • Bathtub or shower 
  • Ceiling fan 
  • Coffee/tea maker 
  • Free bottled water 
  • Free toiletries 
  • Free cribs/infant beds 
  • Daily housekeeping 
  • Desk 
  • Free dial-up Internet access 
  • Free local calls 
  • Free WiFi 
  • Hair dryer 
  • In-room computer 
  • In-room safe (laptop compatible) 
  • Iron/ironing board 
  • LCD TV 
  • Memory foam mattress 
  • Minibar 
  • Phone 
  • Pillow menu 
  • Private bathroom 
  • Rollaway/extra beds available 
  • Room service (24 hours) 
  • Satellite TV service 
  • Turndown service 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning.

Ritz Boutique Hotel has a restaurant on site.

Late night fare is available from 24-hour room service.

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby 

Spa Services

  • Swedish massage 
  • Thai massage 
  • Sports massage 
  • Outdoor treatment areas 
  • Couples treatment rooms 
  • Thalassotherapy treatments 
  • Massages 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • In-room accessibility 

Hotel Policies


Check-in time starts at 2 PM


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10 per night.
  • Free cribs (infant beds)!

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No onsite parking is available.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: USD 5 per person (approximately)
  • Airport shuttle fee: USD 18 per vehicle (one way)
  • Early check-in fee: USD 20
  • Late check-out fee: USD 20
  • Rollaway bed fee: USD 10 per night
  • Onsite credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms.

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