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Pool
Pillowtop beds, minibar, in-room safe, desk
Pillowtop beds, minibar, in-room safe, desk
Plasma TV

Guest reviews

2.8/5
16 reviews
Guests rated this property 3.2/5 for cleanliness.

Popular amenities

Free WiFi
Air Conditioning
Spa
Restaurant
Breakfast Available
Business Services

Map

Explore the area

Popular LocationTemple of Literature7 min walk
Popular LocationVietnam National Museum of Fine Arts10 min walk
Popular LocationHanoi War Museum17 min walk
AirportHanoi (HAN-Noi Bai Intl.)24 min drive

Choose dates to view prices

  • Superior Room

    Room amenities

    • 323 sq ft
    • Sleeps 2
    • 1 Double Bed OR 2 Twin Beds
    More detailsSuperior Room
  • Deluxe Room

    Room amenities

    • 377 sq ft
    • Sleeps 3
    • 1 Double Bed OR 2 Twin Beds
    More detailsDeluxe Room
  • Deluxe Suite

    Room amenities

    • 430 sq ft
    • City view
    • Sleeps 3
    • 1 Double Bed OR 2 Twin Beds
    More detailsDeluxe Suite
  • Suite

    Room amenities

    • 538 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsSuite

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Hanoi

Located in Dong Da neighborhood, Sao Mai Hotel is connected to a shopping center. Ho Chi Minh Mausoleum and Hanoi Old City Gate are notable landmarks, and travelers looking to shop may want to visit Lotte Center Hanoi and Dong Xuan Market. Train Street and Ho Tay Water Park are also worth visiting.

Visit our Hanoi travel guide
Map
Popular Location

What's nearby

  • Temple of Literature - 7 min walk
  • Vietnam National Museum of Fine Arts - 10 min walk
  • Flag Tower of Hanoi - 16 min walk
  • Hanoi War Museum - 17 min walk
  • Vietnam Military History Museum - 17 min walk

Getting around

  • Hanoi Railway Station - 17 min walk
  • Noi Bai Intl. Airport (HAN) - 24 min drive

Restaurants

  • Windy Restaurant — 1 min walk

About this property

Sao Mai Hotel

Art Deco hotel connected to the convention center in Hanoi with full-service spa
This hotel features a full-service spa, a restaurant, and a bar/lounge. WiFi in public areas is free. Additionally, a coffee shop/café, a snack bar/deli, and a spa tub are onsite. All 50 rooms boast deep soaking tubs and offer free WiFi and pillowtop beds. Free wired Internet and 24-hour room service are standard, as are plasma TVs with cable channels.
Sao Mai Hotel offers 50 accommodations with minibars and safes. Beds feature pillowtop mattresses. Plasma televisions come with cable channels.

Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries. This Hanoi hotel provides complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a spa tub and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Windy Spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna and a steam room.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–9 AM: VND 145000 for adults and VND 100000 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Bicycle rentals
  • Full-service spa
  • Sauna
  • Spa tub

Family friendly

  • Dry cleaning service
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Vietnamese

Business services

  • 24-hour business center
  • 1 meeting room
  • Computer station
  • Conference center (1614 square feet of space)

Outdoors

  • Terrace

Spa

  • Body treatments
  • Body wraps
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Pillow-top mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries

Entertainment

  • Cable channels
  • Plasma TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Safe
  • Slippers

Policies

Check-in

Check-in from 2 PM - midnight
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to get details

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: VND 200000 per stay for guests under 40 years old staying between 18 June - 31 July

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: VND 145000 for adults and VND 100000 for children (approximately)
  • Airport shuttle fee: VND 420000 per vehicle (one way)
  • Early check-in fee: VND 500000 (subject to availability)
  • Late check-out fee: VND 500000 (subject to availability)
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Couples wishing to share a room must provide proof of marriage
Guests must transfer via airport shuttle to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Windy Hanoi
Sao Mai Hotel Hanoi
Windy Hotel Hanoi
Sao Mai Hotel Hotel
Sao Mai Hotel Hanoi
Sao Mai Hotel Hotel Hanoi

Frequently asked questions

Can I cancel my reservation for free at Sao Mai Hotel and receive a full refund?
Yes, Sao Mai Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Sao Mai Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Sao Mai Hotel?
As of Aug 7, 2020, prices found for a 1-night stay for 2 adults at Sao Mai Hotel on Aug 8, 2020 start from $35, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Sao Mai Hotel pet-friendly?
No, pets are not allowed at this property.
What time is check-in at this hotel?
Check-in is from 2 PM–midnight. Early check-in is available for a fee of VND 500000 (subject to availability).
What time is check-out at this property?
Check-out is at noon. Late check-out is available for VND 500000 (subject to availability).
Does Sao Mai Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of VND 420000 per vehicle, one way, applies.
Where is this hotel located?
Located in Dong Da, this spa hotel is within 1 mi (2 km) of Vietnam National Museum of Fine Arts, Ho Chi Minh Mausoleum, and Temple of Literature. One Pillar Pagoda and Ho Chi Minh Museum are also within 1 mi (2 km). Hanoi Railway Station is 17 minutes by foot.

Guest reviews

Overall score and ratings for Sao Mai Hotel

2.8
Guest rating
5 - Excellent
2
4 - Good
4
3 - Okay
2
2 - Mediocre
5
1 - Poor
3
3.2
Cleanliness
2.9
Service and Staff
2.0
Amenities
2.9
Property condition

2/5

  • Disliked: Staff & service, property conditions & facilities

3/5

  • Liked: Staff & service
  • Disliked: Property conditions & facilities, room comfort
Hotel for traveller with Low Budget.

Hotel is old. Front desk service is good.

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic

My guest is very happy with all the services of this Hotel. All the staff had given very very fantastic service. Help to client to get car..provided them Indian food.

4/5 Good

  • Liked: Cleanliness, staff & service, room comfort
Friendly helpful staff, well-located hotel

This oddly named hotel is a good deal; not particularly schmanzy, but not too tattered. It sits on a busy, narrow side street that provides a mesmerizing glimpse of daily life. The staff are very friendly and helpful -- one of the front desk workers crossed the street with me to help translate my interaction with a tailor. They also arranged taxis and other services with a smile. The staff upgraded us to a room with a balcony on our return visit. The only complaint was one of the rooms we stayed in smelled a bit mildewy, which we realized later was coming from the a.c. unit that needed cleaning.

3/5

  • Liked: Cleanliness, room comfort
An experience not to remember

I used to travel to Hanoi few times in a year for business and normally I'll stay at a few different hotels to try different services at different facilities. Unfortunately, this is an experience not to remember for me. I stayed for 4 days at deluxe room, the check-in was smooth, the room was clean and very spacious; equips with safety deposit box, flat screen TV, minibars and many other other things expected from a 4 stars hotel. I can feel the room is aging as some of the furniture was dilapidated due poor maintenance, perhaps. Bad experience in the shower room due to low-pressure hot water supply and it was spring time. In room WiFi was faulty, even after few complaints it remains the same. Too bad as my work is very dependent to WiFi connection. As for the staff, I felt their hospitality were below average even if I compare them to the 2 stars hotels. Location wise, this hotel located at walking distance from a few attractions like Temple of Literature, flag tower, Ho Chi Minh Mausoleum etc. For budget traveler, there are many other choices nearby and personally, this a bad alternative.