Featured Image
Featured Image Featured image 1 of 112

Get an overview of this hotelFamily-friendly Hanoi hotel in Tay Ho with 2 restaurants

Location

This family-friendly Hanoi hotel is located near the airport, within a 15-minute walk of Tay Ho Pagoda and Ho Tay Water Park. Ho Chi Minh Mausoleum and Thang Long Water Puppet Theatre are also within 3 mi (5 km).

Hotel Features

This hotel features 2 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a fitness center, a bar/lounge, and a coffee shop/café are onsite.

Room Amenities

All 299 rooms provide conveniences like refrigerators and coffee makers, plus Select Comfort beds and TVs with cable channels. Other amenities available to guests include 24-hour room service, WiFi, and minibars.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Sheraton Hanoi Hotel features an outdoor pool and a sauna. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. High-speed wired and wireless Internet access is complimentary.

This 5-star property offers access to a business center, limo/town car service, and meeting rooms. Event facilities measuring 14854 square feet (1380 square meters) include a conference center. This Art Deco hotel also offers a children's pool, a fitness center, and spa services. A complimentary area shuttle within 7 km is available for guests. Complimentary self parking is available on site.

Sheraton Hanoi Hotel has designated areas for smoking.

  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • Total number of rooms - 299 
  • ATM/banking 
  • Bar/lounge 
  • Number of floors - 18 
  • Spa treatment room(s) 
  • Breakfast available (surcharge) 
  • Business center 
  • Coffee/tea in common areas 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Concierge services 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Fitness facilities 
  • Full-service spa 
  • Gift shops or newsstand 
  • Tours/ticket assistance 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Laundry facilities 
  • Limo or Town Car service available 
  • Meeting rooms 4 
  • Multilingual staff 
  • Terrace 
  • Porter/bellhop 
  • Luggage storage 
  • Safe-deposit box at front desk 
  • Free self parking 
  • Snack bar/deli 
  • Conference space size (meters) - 1380 
  • Number of meeting rooms - 9 
  • Year Built 2004 
  • Free area shuttle 
  • Number of restaurants - 2 
  • Conference space size (feet) - 14854 
  • Sauna 
  • Shopping on site 
  • Garden 
  • Number of buildings/towers - 1 
  • Spa services on site 
  • Steam room 
  • Children's pool 
  • Outdoor pool 
  • Wedding services 
  • Designated smoking areas 
  • Billiards or pool table 
  • Conference center 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Children's pool  
  • Free Wi-Fi  
  • Area shuttle (complimentary)  
  • Snack bar/deli  
  • Laundry facilities  
  • Refrigerator  

Internet

Available in all rooms: Wireless internet access ( USD 15 per night )

Available in some public areas: Free WiFi , Free wired high-speed Internet

Parking

Free self parking

Room Amenities

  • In-room climate control (air conditioning) 
  • Air conditioning 
  • Phone 
  • Refrigerator 
  • Minibar 
  • Coffee/tea maker 
  • Free bottled water 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Shower/tub combination 
  • Desk 
  • Iron/ironing board 
  • In-room safe 
  • Television 
  • Cable TV service 
  • WiFi (surcharge) 
  • Room service (24 hours) 
  • Sleep Number by Select Comfort mattress 
  • Rollaway/extra beds (surcharge) 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.

Oven Dor - Onsite restaurant. A children's menu is available. Reservations are required.

Hemispheres - Overlooking the garden, this steakhouse serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required.

Chime - This bar specializes in international cuisine and serves dinner and light fare.

24-hour room service is available.

Nearby Things to Do

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Fitness classes on site 
  • Yoga classes/instruction on site 

Spa Services

Lily Relaxation Centre has 5 treatment rooms. Services include hot stone massages, massages, facials, and body scrubs. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy.

  • Hot stone massage 
  • Number of treatment rooms 5 
  • Body scrubs 
  • Aromatherapy treatments 
  • Sauna in spa 
  • Body treatments 
  • Facial treatments 
  • Massages 
  • Manicures and pedicures 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time ends at noon

Check-in time starts at 3 PM

Special check-in instructions:

Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.31 per night.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No cribs (infant beds) available

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: USD 26 per person (approximately)
  • Fee for in-room wireless Internet: USD 15 per night (rates may vary)
  • Fee for in-room high-speed Internet (wired): USD 17.65 per day (rates may vary)
  • Airport shuttle fee: USD 120 per vehicle (one way)
  • Rollaway bed fee: USD 35.31 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hanoi Hotel Sheraton
  • Hanoi Sheraton
  • Hanoi Sheraton Hotel
  • Hotel Sheraton Hanoi
  • Sheraton Hanoi
  • Sheraton Hanoi Hotel
  • Sheraton Hotel Hanoi
  • Sheraton Hotel Hanoi Hotel

We should mention

Couples wishing to share a room must provide proof of marriage.


Sorry, we seem to have had an issue loading our review content. Try again?