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Get an overview of this hotelFamily-friendly Hanoi hotel in Tay Ho, near Ho Chi Minh Mausoleum


This family-friendly hotel is located in the city center, within 1 mi (2 km) of Tran Quoc Pagoda and Ho Chi Minh Mausoleum. Thang Long Water Puppet Theatre and Hoan Kiem Lake are also within 3 mi (5 km).

Hotel Features

This hotel features 2 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar.

Room Amenities

All 273 soundproofed rooms provide free WiFi, free wired Internet, and 24-hour room service. For a bit of entertainment, LCD TVs come with satellite channels, and guests will also appreciate thoughtful touches like bathrobes and slippers.

Hotel Amenities

Hotel Amenities

Sofitel Plaza Hanoi features a full-service spa, 2 spa tubs, an indoor pool, and a sauna. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and high-speed wired and wireless Internet access is complimentary.

This 5-star property offers access to a business center, limo/town car service, and meeting rooms. Event facilities measuring 13326 square feet (1238 square meters) include a conference center and conference space. This luxury hotel also offers a fitness center, a steam room, and a rooftop terrace. For a surcharge, the property provides a roundtrip airport shuttle (available on request), a beach shuttle, and a train station pick-up service. Complimentary self parking is available on site.

Sofitel Plaza Hanoi has designated areas for smoking.

  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • ATM/banking 
  • Babysitting or childcare (free) 
  • Beach shuttle (surcharge) 
  • Breakfast available (surcharge) 
  • Business center 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Computer station 
  • Concierge services 
  • Conference center 
  • Conference space 
  • Conference space size (feet) - 13326 
  • Conference space size (meters) - 1238 
  • Designated smoking areas 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Fireplace in lobby 
  • Fitness facilities 
  • Free self parking 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Full-service spa 
  • Garden 
  • Gift shops or newsstand 
  • Hair salon 
  • Indoor pool 
  • Laundry facilities 
  • Library 
  • Limo or Town Car service available 
  • Luggage storage 
  • Meeting rooms 9 
  • Multilingual staff 
  • Number of bars/lounges - 2 
  • Number of buildings/towers - 1 
  • Number of floors - 20 
  • Number of meeting rooms - 9 
  • Number of restaurants - 2 
  • Number of spa tubs - 2 
  • Poolside bar 
  • Porter/bellhop 
  • Rooftop terrace 
  • Safe-deposit box at front desk 
  • Sauna 
  • Shopping on site 
  • Snack bar/deli 
  • Spa services on site 
  • Spa treatment room(s) 
  • Steam room 
  • Supervised childcare/activities (free) 
  • Terrace 
  • Total number of rooms - 273 
  • Tours/ticket assistance 
  • Train station pickup (surcharge) 
  • Wedding services 
  • Year Built 1998 

Family Friendly Amenities

  • Babysitting or childcare (free)  
  • Cribs/infant beds (complimentary)  
  • Free Wi-Fi  
  • Indoor pool  
  • Laundry facilities  
  • Snack bar/deli  
  • Soundproofed rooms  
  • Supervised childcare/activities (free)  


Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet


Free self parking

Room Amenities

  • Air conditioning 
  • Bathrobes 
  • Blackout drapes/curtains 
  • Climate control 
  • Free bottled water 
  • Free newspaper 
  • Free toiletries 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • Daily housekeeping 
  • Desk 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Hair dryer 
  • In-room safe 
  • LCD TV 
  • Minibar 
  • Phone 
  • Private bathroom 
  • Room service (24 hours) 
  • Satellite TV service 
  • Shower/tub combination 
  • Slippers 
  • Soundproofed rooms 
  • Turndown service 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning.

Brasserie Westlake - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.

Ming - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Song Hong Bar - This lobby lounge specializes in international cuisine and serves lunch and light fare. Open daily.

Summit Lounge - This rooftop bar specializes in international cuisine. Open daily.

Late night fare is available from 24-hour room service.

Nearby Things to Do

2 spa tubs are on site along with an indoor pool. Other recreational amenities include a sauna, a steam room, and a fitness center.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Aerobics on site 
  • Yoga classes/instruction on site 

Spa Services

Guests can pamper themselves with a trip to the onsite spa, which has 5 treatment rooms. Services include massages, facials, body scrubs, and body treatments. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

  • Number of treatment rooms 5 
  • Manicures and pedicures 
  • Body scrubs 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel 
  • Accessible parking 

Hotel Policies


Check-in time starts at 2 PM


Check-out time is Noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child under 12 years old stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.00 per night.
  • Free cribs (infant beds)!

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No pets or service animals allowed


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: USD 19.00 per person (approximately)
  • Airport shuttle fee: USD 75 per vehicle (one way)
  • Rollaway bed fee: USD 50.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.

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