Ratings based on 258 Verified Reviews

4.5 out of 5
94% of guests recommend
4.5 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted Nov 24, 2016 on Hotels
very helpful staff. big rooms
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 17, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 17, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 17, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 17, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 13, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 13, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 13, 2016 on Hotels
5 out of 5
Recommended
for Families
by A verified traveler from US

it's all about the staff

Posted Oct 31, 2016
Pros: its located in a great loction. the rooms are fine, breakfast to order is good but the reason we came back again and again is the wonderful staff. first timers in Hanoi need help! Martin , Tom and the others were much more than helpful, it was not the same without them.
Cons: more electric outlets could be nice. other than that we liked it all
Location: its located in the old quarter but not in a noisy area
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 28, 2016 on Hotels