Ratings based on 319 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
81% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Great hotel for the price

Posted Oct 27, 2016
Pros: The staff was extremely friendly and helpful.
Cons: The aircond began to leak a few hours after I've checked in. The floor started getting rather wet. A technician was called in and it was fixed.
This is a relatively small hotel with a couple of rooms on each floor. There is no lift. If you have large luggage the hotel staff is very ready to help you. My roomate had a bad back and could not walk many floors up. So we requested a lower floor. That helped. The room was very clean and there were sufficient basic facilities availble. A comfortable lettle hotel with friendly and helpful staff. It was overall great for the price paid.
2 out of 5
by A verified traveler from Adelaide, Australia

Staff and location are winners....... BUT!

Posted Oct 18, 2016
Location: There are endless things to do around the hotel. It's in an incredible location.
We chose this hotel based on the rave reviews, however, we were disappointed. Please let me start by saying, the staff here can't be faulted. They were delightful to deal with from the moment of booking. They were always helpful, warm & welcoming. The location too is incredible. Located in the heart of the Old Quarter, it's an easy 5 min walk to the lake and the hotel is surrounded by beautiful places to eat & drink. However - it is 20 metres to St Josephs Cathedral. Gorgeous to look at, but the bells toll every 15 minutes. This is fine during the day, but they go from 5am until midnight. At 5am they ring for 5 minutes straight. With two small children, it wasn't the nicest way to start the day! We were located on the 3rd floor, with 4 floors located above us, every time anyone from the above floors flushed their toilet, our toilet would make lots of noise, sometimes overflowed, and we were left with bits of toilet paper and faeces in our toilet. Not to mention the smell - it was putrid. We had also organised pick up and drop offs to the airport. The pickup was by a lovely man in a big air-conditioned 4WD, however, the drop off was in a taxi. I was booking a car to avoid taking a taxi. This hotel is also a walk up, there is no lift - it was no problem for us, but worth mentioning in case you have trouble with stairs. The staff carried all our bags up despite our protests, really - they are the best thing about this place.
3 out of 5
by A verified traveler from NY

나름 괜찮음

Posted Sep 18, 2016
구시가지 호엔끼암호수에서 바로 앞에 있는 건 아니에요 그래도 앞에 콩카페있고 숙소도 시원합니다 여행와서 머물기에는 나쁘지 않습니다 업그레이드도 해줘서 홀로 잘 쉬다갑니다
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 10, 2016 on Hotels
3 out of 5
by A verified traveler

立地は最高

Posted Sep 9, 2016 on Hotels
立地は最高でした。 しかし、トイレが臭く、エレベーターがないのは辛いです。 用意してくれるはずの朝ごはんもなくがっかりでした。
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 6, 2016 on Hotels
5 out of 5
by A verified traveler

5* service in 3* hotel,

Posted Sep 3, 2016 on Hotels
Great Honeymoon room with round bed and Church view, room was clean, nice decor, friendly and attentive staff, I like the way they welcomed us from beginning with fresh fruit and fruit juice, they gave us a map and showed me where to go, what to do, it's really useful. Highly recommended !
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 3, 2016 on Hotels
4 out of 5
by A verified traveler from 河內

就在大教堂旁邊,地段很好,而且那位會講英語的女職員服務態度很好

Posted Aug 29, 2016
晚上1點多到的,本身是預定單人間的,去到給了我無敵大的雙床大間,好驚喜:) 早餐多以三文治為主 好新鮮的 早上起床就能到旁邊的大教堂去,還有周邊有好多Cafe廳 和購物的精品店
5 out of 5
by A verified traveler

Awesome !

Posted Aug 21, 2016 on Hotels
I had 2 night stay in this hotel, It was a nice small hotel, friendly and attentive staff, I booked 1 day tour with them to Halong Bay, it was good !