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Reviews

42 reviews

Amenities

  • Free WiFi
  • Breakfast included
  • Air Conditioning
  • Restaurant

Map

What's nearby

  • Popular Location
    Dong Xuan Market
    6 min walk
  • Popular Location
    Hanoi Old City Gate
    8 min walk
  • Popular Location
    Thang Long Water Puppet Theatre
    11 min walk
  • Airport
    Hanoi (HAN-Noi Bai Intl.)
    23 min drive

Choose dates to view prices

Book online or call:

1-800-238-0767
  • Superior Double Room

    Room Amenities

    • Sleeps 2
    • 1 Double Bed
    More details
  • Deluxe Double Room

    Room Amenities

    • City view
    • Sleeps 3
    • 1 Double Bed
    More details
  • Family Room

    Room Amenities

    • City view
    • Sleeps 4
    • 1 Double Bed and 1 Twin Bed
    More details
  • Triple Room

    Room Amenities

    • Sleeps 3
    • 3 Twin Beds
    More details
  • Superior Twin Room

    Room Amenities

    • Sleeps 2
    • 2 Twin Beds
    More details
  • Deluxe Twin Room

    Room Amenities

    • City view
    • Sleeps 3
    • 2 Twin Beds
    More details

About this area

Hanoi

Located in Hanoi's Hoan Kiem neighborhood, Stars Hotel 26 Bat Su is connected to a shopping center and near a train station. Hanoi Opera House and Thang Long Water Puppet Theatre are cultural highlights, and travelers looking to shop may want to visit Dong Xuan Market and Lotte Center Hanoi. Train Street and Ho Tay Water Park are also worth visiting.

Popular Location

What's nearby

  • Dong Xuan Market - 6 min walk
  • Hanoi Old City Gate - 8 min walk
  • St. Joseph's Cathedral - 10 min walk
  • Thang Long Water Puppet Theatre - 11 min walk
  • Ngoc Son Temple - 13 min walk

Getting around

  • Hanoi Long Bien Station - 9 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 37 min drive

About this property

Stars Hotel 26 Bat Su

Hotel connected to a shopping center in Hoan Kiem, walk to Hanoi Old City Gate
Along with a restaurant, this hotel has a coffee shop/café and a snack bar/deli. Free breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, coffee/tea in a common area, 24-hour room service, and dry cleaning are onsite. All 9 soundproofed rooms feature free WiFi and 24-hour room service. Conveniences include dining areas and microwaves, and guests will appreciate thoughtful touches like slippers and children's slippers.
Stars Hotel 26 Bat Su offers 9 air-conditioned accommodations with safes and complimentary newspapers. These individually decorated and furnished accommodations have separate dining areas. 50-inch flat-screen televisions come with cable channels. Guests can make use of the in-room microwaves, coffee/tea makers, and rice cookers. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and children's slippers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and shared/communal kitchens. Hypo-allergenic bedding and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.
The recreational activities listed below are available either on site or nearby; fees may apply.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free nearby parking
Street parking
Roundtrip airport shuttle (surcharge)

Food and drink

Free breakfast available daily
1 restaurant and 1 coffee shop/café
Free daily reception
24-hour room service
Coffee/tea in common area(s)

Things to do

Bicycle rentals

Family friendly

Dry cleaning service
Microwave
Mini-fridge
Rollaway/extra beds (surcharge)
Separate dining area
Snack bar/deli
Soundproofed rooms

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Luggage storage
Tour/ticket assistance
Turndown service

Languages spoken

English
Vietnamese

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Extra futon mattress (surcharge)
Fan
Hypo-allergenic bedding
Linens
Rollaway/extra beds (surcharge)

Bathroom

Bathtub or shower
Free toiletries
Hair dryer (on request)
Towels

Entertainment

50-inch flat-screen TV
Cable channels

Food and drink

Blender
Cleaning supplies
Coffee/tea maker
Cookware/dishes/utensils
Dining room
Electric kettle
Free bottled water
Freezer
Griddle
Microwave
Mini-fridge
Oven
Paper towels
Rice cooker
Shared kitchen

More

Children's slippers
Electrical adapters/chargers
Free local calls
Free newspapers
Guidebooks/recommendations
Individually decorated
Individually furnished
Iron/ironing board
Laptop-friendly workspace
Laundry detergent
Local maps
Phone
Restaurant dining guide
Safe
Slippers
Soundproofing
Turndown service
Window screens

Policies

Check-in

Check-in between 1:00 PM - midnight
Minimum check-in age - 15

Check-out

Check-out before noon

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 5 per night.
  • Cribs (infant beds) are not available.

Property payment types

Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 15.00 per vehicle (roundtrip)
  • Rollaway bed fee: USD 5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No onsite parking is available.
  • Long-term renters welcome. Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

We should mention

Up to 2 children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Property is also known as

  • Stars Hanoi
  • Stars Hotel Hanoi
  • Stars Hotel 26 Bat Su Hanoi
  • Stars 26 Bat Su Hanoi
  • Stars 26 Bat Su
  • Stars Hotel 26 Bat Su
  • Stars Hotel 26 Bat Su Hotel
  • Stars Hotel 26 Bat Su Hanoi
  • Stars Hotel 26 Bat Su Hotel Hanoi

Frequently asked questions

3.2

Guest rating

5 - Excellent
7
4 - Good
10
3 - Okay
13
2 - Mediocre
10
1 - Poor
2
3.1
Cleanliness
3.6
Service and Staff
4.0
Amenities
3.0
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location. People that ran hotel were great. Breakfast was good. Cooked to order. Jusr be aware thete is no lift if you require one. Room was clean. Good value for money. Would stay here again.

Stayed 3 nights in Mar 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel and staff, ready to assist with any questions or pointers for food in Hanoi. Rented a bicycle easily, delivered in 10 minutes. Balcony rooms offer great view of the Old Quarter, not the busiest street in the area so it's relatively peaceful at night. Would definitely stay here again if returning to Hanoi.

Stayed 5 nights in Oct 2018

3/5

  • Liked: Cleanliness, staff & service

Good Hotel for 1 or 2 Nights

The location was perfect for us as we wanted a hotel close to the centre of town. The rooms are very small and narrow with little room to walk around the beds. However the beds were comfortable and the room was clean. There is no lift at this hotel, and our room was on the top floor, which meant we had to carry our suitcases and bags up four flights of stairs. The staff did help with my friends case though. We had breakfast included in our stay which was cooked to order and was good for the price. Overall a good hotel for a one or two night stay max.

2/5

  • Liked: Staff & service
  • Disliked: Property conditions & facilities, room comfort

When arrived said my room was sold out already.

When arrived said my room wasnt avaliable. Took me place down street. Condition was soso. Blankets damp. Disappointed i was moved to other hotel

Stayed 2 nights in Feb 2018

2/5

deteriorating

I'm sorry to write this because the staff was very nice and did their best with a bad situation. The toilet leaked so we were moved to a different room on 2nd day. Then the water gave out in this room. It was restored after a day's wait but then the sink leaked onto the bathroom floor. Toilets are ancient and can't accept toilet paper. You must throw the soiled paper into the rash basket. The hotel is run down and there are wires hanging about. It could be dangerous.

Pros: Staff was nice

Cons: Total gut and renovation is needed.

Location: Old city with narrow, crowded streets and crazy traffic.

Stayed 5 nights in Feb 2018

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