Featured Image
Featured Image Featured image 1 of 124

Get an overview of this hotelFamily-friendly Hanoi hotel in Tay Ho, near Ho Chi Minh Mausoleum

Location

This family-friendly Hanoi hotel is located on a lake, within 1 mi (2 km) of Tran Quoc Pagoda, Quan Thanh Temple, and Tay Ho Pagoda. Ho Chi Minh Mausoleum and Thang Long Water Puppet Theatre are also within 3 mi (5 km).

Hotel Features

This hotel features a full-service spa, a casino, and a restaurant. Free WiFi in public areas and free valet parking are also provided. Other amenities include an outdoor pool, a fitness center, and a bar/lounge.

Room Amenities

All 130 soundproofed rooms provide free WiFi, free wired Internet, and minibars. Guests can enjoy fireplaces, and other standard amenities include sitting areas, room service, and LCD TVs.

The Hanoi Club Hotel & Lake Palais Residences

Renovations & Closures

The following facilities are closed on Chinese New Year:
  • Bar/lounge
  • Casino
  • Fitness facilities
  • Golf course
  • Meeting facilities
  • Sauna
  • Full-service spa
  • Spa tub
  • Swimming pool
  • Tennis courts
  • Water park

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, The Hanoi Club Hotel & Lake Palais Residences features an outdoor tennis court and an outdoor pool. Dining is available at the hotel's restaurant and guests can grab coffee at one of the 2 coffee shops/cafés. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and high-speed wired and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. 5 meeting rooms are available. This family-friendly hotel also offers a casino, a children's pool, and a fitness center. For a surcharge, a shuttle from the airport to the hotel (available on request) is offered to guests. Onsite valet parking is complimentary.

  • Full-service spa 
  • Steam room 
  • Breakfast available (surcharge) 
  • 24-hour front desk 
  • Children's club (surcharge) 
  • Airport transportation - pickup (surcharge) 
  • Total number of rooms - 130 
  • Number of floors - 7 
  • ATM/banking 
  • Bar/lounge 
  • Business center 
  • Casino 
  • Number of coffee shops/cafes - 2 
  • Free newspapers in lobby 
  • Concierge services 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Fitness facilities 
  • Hair salon 
  • Tours/ticket assistance 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Computer station 
  • Children's club 
  • Laundry facilities 
  • Meeting rooms 5 
  • Free valet parking 
  • Poolside bar 
  • Porter/bellhop 
  • Luggage storage 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Number of meeting rooms - 5 
  • Conference center 
  • Outdoor tennis court 
  • Year Built 2010 
  • Sauna 
  • Number of buildings/towers - 1 
  • Spa services on site 
  • Children's pool 
  • Outdoor pool 
  • Television in common areas 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Children's pool  
  • Free Wi-Fi  
  • Soundproofed rooms  
  • Outdoor tennis court  
  • Laundry facilities  
  • Playground on site  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet

Parking

Free valet parking

Room Amenities

  • Fireplace 
  • Separate sitting area 
  • Air conditioning 
  • Soundproofed rooms 
  • Phone 
  • Free bottled water 
  • Minibar 
  • Daily housekeeping 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Slippers 
  • Shower/tub combination 
  • In-room safe 
  • Desk 
  • Satellite TV service 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Blackout drapes/curtains 
  • Room service (limited hours) 
  • LCD TV 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.

The Hanoi Club Hotel & Lake Palais Residences has a restaurant on site.

Room service (during limited hours) is available.

Nearby Things to Do

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

Children under 3 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Scooter/moped rentals nearby 
  • Basketball on site 
  • Golf driving range on site 
  • Golf lessons on site 
  • Bicycle rentals nearby 
  • Segway rental/tour nearby 
  • Playground on site 
  • Racquetball/squash on site 
  • Tennis lessons on site 
  • Yoga classes/instruction on site 
  • Fitness classes on site 

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Salon and Spa. Services include massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open select days. Children under 3 years old are not allowed in the spa without adult supervision. Guests under 3 years old are not allowed in the spa.

  • Body treatments 
  • Facial treatments 
  • Manicures and pedicures 
  • Body scrubs 
  • Aromatherapy treatments 
  • Sauna in spa 
  • Minimum age to access spa is 3 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 

Hotel Policies

Check-in

Check-in time starts at 2 PM

Special check-in instructions:

Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for VND 630000 per night.
  • Free cribs (infant beds)!

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Debit cards not accepted

No pets or service animals allowed

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: VND 243600 per person (approximately)
  • Airport shuttle fee: VND 660000 per vehicle
  • Rollaway bed fee: VND 630000 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Club Hotel & Palais Residences
  • Club Palais Residences
  • Hanoi Club Hotel & Lake Palais Residences
  • Hanoi Club Lake Palais Residences
  • The Hanoi Club Hotel Hanoi

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. No pets and no service animals are allowed at this property.

Awards & Affiliations

  • The property is a member of Preferred Hotels & Resorts.

Sorry, we seem to have had an issue loading our review content. Try again?