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Get an overview of this hotelFamily-friendly Hanoi hotel in Tay Ho, near Ho Chi Minh Mausoleum


This family-friendly Hanoi hotel is located on a lake, within 1 mi (2 km) of Tran Quoc Pagoda, Quan Thanh Temple, and Cua Bac Church. Ho Chi Minh Mausoleum and Thang Long Water Puppet Theatre are also within 3 mi (5 km).

Hotel Features

A full-service spa, a casino, and a restaurant are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, an outdoor pool, a health club, and a fitness center are onsite.

Room Amenities

All 130 soundproofed rooms provide free WiFi, free wired Internet, and minibars. Upscale amenities include fireplaces and jetted tubs, and guests can also appreciate conveniences like sitting areas and coffee makers.

Renovations & Closures

The following facilities will be closed from 18 October 2015 to 30 November 2015 (dates subject to change):
  • Sauna
The following facilities are closed on Chinese New Year:
  • Bar/lounge
  • Casino
  • Fitness facilities
  • Golf course
  • Meeting facilities
  • Sauna
  • Full-service spa
  • Spa tub
  • Swimming pool
  • Tennis courts
  • Water park

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, The Hanoi Club Hotel & Lake Palais Residences features indoor tennis courts and an outdoor pool. Dining is available at the hotel's restaurant and guests can grab coffee at one of the 2 coffee shops/cafés. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and high-speed wired and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. Event facilities include a conference center and conference space. This family-friendly hotel also offers a casino, a children's pool, and a health club. For a surcharge, a shuttle from the airport to the hotel (available on request) is offered to guests. Onsite valet parking is complimentary.

  • 24-hour front desk 
  • Airport transportation - pickup (surcharge) 
  • ATM/banking 
  • Babysitting or childcare (surcharge) 
  • Bar/lounge 
  • Barbecue grill(s) 
  • Breakfast available (surcharge) 
  • Business center 
  • Casino 
  • Children's club (surcharge) 
  • Children's pool 
  • Free newspapers in lobby 
  • Computer station 
  • Concierge services 
  • Conference center 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Fitness facilities 
  • Free valet parking 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Full-service spa 
  • Garden 
  • Hair salon 
  • Health club 
  • Indoor tennis courts - 2 
  • Laundry facilities 
  • Luggage storage 
  • Meeting rooms 5 
  • Number of buildings/towers - 1 
  • Number of coffee shops/cafes - 2 
  • Number of floors - 7 
  • Number of meeting rooms - 5 
  • Outdoor pool 
  • Poolside bar 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Sauna 
  • Spa services on site 
  • Steam room 
  • Television in common areas 
  • Terrace 
  • Total number of rooms - 130 
  • Tours/ticket assistance 
  • Wedding services 
  • Year Built 2010 

Family Friendly Amenities

  • Babysitting or childcare (surcharge)  
  • Children's pool  
  • Cribs/infant beds (complimentary)  
  • Free Wi-Fi  
  • Indoor tennis courts  
  • Laundry facilities  
  • Outdoor pool  
  • Soundproofed rooms  


Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet


Free valet parking

Room Amenities

  • Air conditioning 
  • Bathrobes 
  • Coffee/tea maker 
  • Free bottled water 
  • Free toiletries 
  • Free cribs/infant beds 
  • Daily housekeeping 
  • Desk 
  • Fireplace 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Hair dryer 
  • In-room safe 
  • Jetted bathtub 
  • LCD TV 
  • Minibar 
  • Phone 
  • Private bathroom 
  • Room service 
  • Room service (limited hours) 
  • Satellite TV service 
  • Separate sitting area 
  • Shower/tub combination 
  • Slippers 
  • Soundproofed rooms 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.

The Hanoi Club Hotel & Lake Palais Residences has a restaurant on site.

Room service (during limited hours) is available.

Nearby Things to Do

Indoor tennis courts and a health club are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna, a steam room, and a fitness center.

Children under 3 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Scooter/moped rentals nearby 
  • Kayaking nearby 
  • Bicycle rentals nearby 
  • Basketball on site 
  • Golf driving range on site 
  • Golf lessons on site 
  • Segway rental/tour nearby 
  • Playground on site 

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Salon and Spa. Services include massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open select days. Children under 3 years old are not allowed in the spa without adult supervision. Guests under 3 years old are not allowed in the spa.

  • Manicures and pedicures 
  • Body scrubs 
  • Aromatherapy treatments 
  • Sauna in spa 
  • Minimum age to access spa is 3 
  • Body treatments 
  • Facial treatments 
  • Massages 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • Accessible parking 

Hotel Policies


Check-in time starts at 2 PM


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children under 6 years old stay free when using existing bedding.
  • Rollaway/extra beds are available for VND 630000 per night.
  • Free cribs (infant beds)!

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

24-hour check-in

No pets or service animals allowed


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: VND 243600 per person (approximately)
  • Airport shuttle fee: VND 630000 per vehicle (one-way)
  • Rollaway bed fee: VND 630000 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. No pets and no service animals are allowed at this property.

Awards & Affiliations

  • The property is a member of Preferred Hotels & Resorts.
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