Get an overview of this hotel4-star family-friendly hotel near Ho Chi Minh Mausoleum

Popular property highlights

Free valet parking
Free WiFi
Restaurant
Outdoor pool
Business center

Location

This family-friendly Hanoi hotel is located on a lake, within 1 mi (2 km) of Tran Quoc Pagoda, Syrena Shopping Center, and Quan Thanh Temple. Ho Chi Minh Mausoleum and Thang Long Water Puppet Theatre are also within 3 mi (5 km).

Hotel Features

This hotel features a full-service spa, a casino, and a restaurant. Free WiFi in public areas and free valet parking are also provided. Other amenities include an outdoor pool, a fitness center, and a bar/lounge.

Room Amenities

All 130 soundproofed rooms provide free WiFi, free wired Internet, and minibars. Guests can enjoy fireplaces, and other standard amenities include sitting areas, room service, and LCD TVs.

The Hanoi Club Hotel & Lake Palais Residences

Renovations & Closures

The following facilities are closed on Chinese New Year:
  • Bar/lounge
  • Casino
  • Fitness facilities
  • Golf course
  • Meeting facilities
  • Sauna
  • Full-service spa
  • Spa tub
  • Swimming pool
  • Tennis courts
  • Water park

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, The Hanoi Club Hotel & Lake Palais Residences features an outdoor tennis court and an outdoor pool. Dining is available at the hotel's restaurant and guests can grab coffee at one of the 2 coffee shops/cafés. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. 5 meeting rooms are available. This family-friendly hotel also offers a casino, a children's pool, and a fitness center. For a surcharge, a shuttle from the airport to the hotel (available on request) is offered to guests. Complimentary valet parking is available on site.

  • Casino 
  • Bar/lounge 
  • Elevator/lift 
  • Fitness facilities 
  • Children's club 
  • Full-service spa 
  • 24-hour front desk 
  • Poolside bar 
  • Business center 
  • Conference space 
  • Porter/bellhop 
  • Tours/ticket assistance 
  • Meeting rooms 5 
  • Restaurant 
  • Year Built 2010 
  • Steam room 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Free valet parking 
  • Sauna 
  • Free wired Internet 
  • Outdoor pool 
  • Number of coffee shops/cafes - 2 
  • Computer station 
  • Children's club (surcharge) 
  • Children's pool 
  • Safe-deposit box at front desk 
  • Number of meeting rooms - 5 
  • Luggage storage 
  • Airport transportation - pickup (surcharge) 
  • Hair salon 
  • Breakfast available (surcharge) 
  • ATM/banking 
  • Concierge services 
  • Conference center 
  • Outdoor tennis court 
  • Laundry facilities 
  • Total number of rooms - 130 
  • Television in common areas 
  • Number of floors - 7 
  • Number of buildings/towers - 1 
  • Wedding services 
  • Free newspapers in lobby 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Children's pool  
  • Free Wi-Fi  
  • Soundproofed rooms  
  • Outdoor tennis court  
  • Laundry facilities  
  • Playground on site  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free valet parking

Room Amenities

  • Fireplace 
  • Separate sitting area 
  • Soundproofed rooms 
  • Air conditioning 
  • Phone 
  • Free bottled water 
  • Minibar 
  • Daily housekeeping 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Slippers 
  • Shower/tub combination 
  • In-room safe 
  • Desk 
  • Satellite TV service 
  • Free WiFi 
  • Free wired Internet 
  • Blackout drapes/curtains 
  • Room service (limited hours) 
  • LCD TV 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.

The Hanoi Club Hotel & Lake Palais Residences has a restaurant on site.

Room service (during limited hours) is available.

Nearby Things to Do

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

Children under 3 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site 
  • Racquetball/squash on site 
  • Bicycle rentals nearby 
  • Golf driving range on site 
  • Golf lessons on site 
  • Segway rental/tour nearby 
  • Fitness classes on site 
  • Basketball on site 
  • Tennis lessons on site 
  • Scooter/moped rentals nearby 
  • Yoga classes/instruction on site 

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Salon and Spa. Services include massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open select days. Children under 3 years old are not allowed in the spa without adult supervision. Guests under 3 years old are not allowed in the spa.

  • Sauna in spa 
  • Minimum age to access spa is 3 
  • Manicures and pedicures 
  • Body treatments 
  • Facial treatments 
  • Body scrubs 
  • Aromatherapy treatments 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 

Hotel Policies

Check-in

Check-in time starts at 2 PM

Special check-in instructions:

Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for VND 630000 per night.
  • Free cribs (infant beds)!

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
No pets or service animals allowed
Debit cards not accepted

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: VND 243600 per person (approximately)
  • Airport shuttle fee: VND 660000 per vehicle
  • Rollaway bed fee: VND 630000 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Club Hotel & Palais Residences
  • Club Palais Residences
  • Hanoi Club Hotel & Lake Palais Residences
  • Hanoi Club Lake Palais Residences
  • The Hanoi Club Hotel Hanoi

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. No pets and no service animals are allowed at this property.

Awards & Affiliations

  • The property is a member of Preferred Hotels & Resorts.

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