“We have stayed at this hotel before and loved it! The restaurant had a great breakfast and the coffee was amazing! This stay was terrible. Upon check in, we were not informed that the AC was broken and the restaurant was closed due to extreme temps. I understand that completely but not having AC in the rooms should have been disclosed. The lobby and hallways were cool but the rooms were like an oven. Many guests upset at checkout but no staff to be found. We will not stay here again.”
“We have stayed at this hotel before and loved it! The restaurant had a great breakfast and the coffee was amazing! This stay was terrible. Upon check in, we were not informed that the AC was broken and the restaurant was closed due to extreme temps. I understand that completely but not having AC in the rooms should have been disclosed. The lobby and hallways were cool but the rooms were like an oven. Many guests upset at checkout but no staff to be found. We will not stay here again.”
Marnie