Ratings based on 1,393 Verified Reviews

3.9 out of 5
80% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted Mar 20, 2019
Found a bed bug crawling on bed. Hotel is under renovation. They did provide ear plugs due to proximity to airport and train tracks.
3 out of 5
by A verified traveler

Posted Mar 19, 2019
Great service, the pillows are not very comfortable. And the noise from other rooms it’s pretty bad.
4 out of 5
by A verified traveler

Posted Mar 17, 2019
The staff was extremely friendly and helpful. Excellent customer service.
Comment from Hotel Management
Mar 19, 2019 by Deante M, Hotel Management
Che', thank you so much for such kind words. Providing excellent guest service is our utmost priority and we are glad that that it showed.
5 out of 5
by A verified traveler

Posted Mar 14, 2019
Staff being respectful Cleanliness of the room and the property
Comment from Hotel Management
Mar 19, 2019 by Deante M, Hotel Management
Thank you so much for leaving us your feedback. We are so glad that enjoyed your stay and hope to see you next time.
5 out of 5
by A verified traveler

Posted Mar 10, 2019
Ilove the balcony and the view was amazing.Earned rewards
Comment from Hotel Management
Mar 13, 2019 by Deante M, Hotel Management
Our balconies are one of our amenities that separate us from the pack. We are glad to hear that you enjoyed it!
5 out of 5
by A verified traveler

Posted Feb 25, 2019
Nothing special, but friendly staff, clean, good breakfast.
Comment from Hotel Management
Feb 27, 2019 by D, Hotel Management
Thank You for your feedback
5 out of 5
by A verified traveler from Miami, FL

Posted Feb 19, 2019
Location is great, next to the I-75 road and less than 10 minutes to get to Downtown Atlanta.
Comment from Hotel Management
Feb 19, 2019 by Deante M, Hotel Management
Thank you for taking the time to review our hotel. We are glad that you enjoyed your stay and hope to see you the next time your travels bring you into the Atlanta area.
5 out of 5
by A verified traveler

Posted Feb 15, 2019
Hotel Was Clean, Smelled Sanitized and Breakfast was good
Comment from Hotel Management
Feb 15, 2019 by Deante M, Hotel Management
Dear Isis, Thank you so much for leaving such a good review. Next to guest service, cleanliness and sanitation has always been one of our top priorities. We are glad that this was noticed and will continue to do our best. Hope to see you next time.
5 out of 5
by A verified traveler

Posted Feb 15, 2019
the staff was great with the customers. oliver was the bomb quick toget you checked in
Comment from Hotel Management
Feb 20, 2019 by Deante M, Hotel Management
Thank you so much for writing a review of the Best Western Plus Atlanta Airport East. Oliver was so happy to see you mention him. We hope to see you next time your travels bring you into the area again.
5 out of 5
by A verified traveler from Lakewood, us

Posted Feb 10, 2019
This Hotel Was Spic & Span. Love the balconies which allows fresh air with no up charge, The management team Mr. Justice and his team of staff are wonderful. Thank You
Comment from Hotel Management
Feb 15, 2019 by Deante M, Hotel Management
Thank you so much for the rave review. We are glad to hear that you enjoyed your stay at the Best Western Plus Atlanta Airport East. The balconies are one of our amenities that makes us stand out. The next time you are in the Atlanta area, we hope to see at our property again.