Ratings based on 36 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
100% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from 大阪市中央区

隣に百貨店があり良かった

Posted Jan 10, 2016
中国人客が多くで夜中も大声の話し声や物をひっくり返す音やドスンと置く音が響き 高級ホテルとは程遠い感じだった
3 out of 5
Recommended
for Everyone
by A verified traveler

시내 접근성과 합리적인 가격대의 호텔

Posted Nov 4, 2015
가격대비 객실이 좋습니다. 시내에서도 가깝고 여러가지로 편리하고 편안한 5성급 호텔입니다. 다만 호텔직원들이 대부분 영어를 못해 의사소통하기 힘듭니다.
4 out of 5
Recommended
for Business Travelers
by Steve from Allentown, PA

Sofitel me it's not true

Posted Sep 3, 2015 on Hotels
after four weeks in the prairie of China, Inner Mongolia, I could not wait for my Harbin assignment. I read many reviews (be careful) that discussed the cigar lounge at the hotel along with the shop to purchase said cigars. I am a cigar lover so I booked the hotel. Sadly when I arrived after the flight and taxi experience from Harbin Airport the clerk informed me that there was no cigar shop. Fear not as I bemoaned my state, the clerk called in the manager. Maggie to the rescue. She walked me some 300 yards to the Wanda Plaza shopping center and a first rate cigar shop! Of course I enjoyed one in their KuBar lounge later in the evening. First rate service from all personnel. Book it.
5 out of 5
Recommended
for Couples
by A verified traveler

完美

Posted Jul 17, 2015 on Hotels
完美住宿体验,房间整洁干净,周围就是一个商圈
5 out of 5
Recommended
for Families
by A verified traveler

还不错

Posted Feb 10, 2015 on Hotels
酒店整体没有让人有不舒服的感觉。隔壁就是商场,购物吃饭都方便。但就是离中央大街等景点较远。
4 out of 5
Recommended
for Getaway With Friends
by Bethany from Shanghai

Great for a weekend stay in Harbin

Posted Jan 28, 2015 on Hotels
I traveled with a group of 6 to Harbin for a weekend trip to the Ice and snow festivals. The concierge did an excellent job of hooking us up with a van for the weekend at a discounted cost. The rooms were comfortable with all of the rigth amenities. Since we had three rooms between the 6 of us, we noticed that not all of the rooms were designed the same (one of our rooms was lacking a shower and only had a bathtub shower that seemed to leak on the floor), but the other two rooms had showers and bathtubs. We also ate breakfast at the hotel each morning. We enjoyed the breakfast buffet (although the service for beverages was lacking), and while it said breakfast costs was not included, we were not charged at checkout for either meal. We also enjoyed drinks at the hotel bar one evening and thought that the service was fantastic.
2 out of 5
Recommended
for Getaway With Friends
by Matthew from Sydney

Below standard

Posted Jan 21, 2015 on Hotels
The best part about our stay was the friendly staff - especially at the concierge desk. The were very helpful in helping us plan our short stay. However, both rooms we had smelt badly of cigarette smoke but in moderately good condition. The hotel was full and were not prepared for the breakfast rush. The buffet was not re-stocked, they ran out of cutlery and the food was cold. This hotel was well below Sofitel standard.
4 out of 5
Recommended
for Business Travelers
by John

This traveler left a rating score only Posted Dec 14, 2014 on Hotels
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Poor design, poor equipment, service quality is ok

Posted Oct 26, 2014 on Hotels
good bed though
4 out of 5
Recommended
by 自在自然 from 西安

Posted Oct 10, 2014 on Hotels
健身房很好,有泳池。我喜欢