哈尔滨哈尔滨师范大学附近酒店

“The room is clean and tidy. Shower and bath tab water pressure is good, hot water does not need to wait too long. The reception is petform well. ”

“Very very perfect experience and good memories during the stay in Ritz-Carlton, Harbin. My top recommendation hotel is here if you want visit Harbin while expects very good quality. Guest Experience Manager Mr Chand did a fabulous job, after my request was sent before my stay, the prompt response was received and comfortable arrangement was offered. I like a good view, finally I got a 270 degree room in high floor, which was impressive. Check in experience was very smooth, breakfast is great and……

“地址方便 環境清潔 服務到位”

“景點近，餐廰多！”

“空調有點過熱，就算我把它關掉仍然覺得很乾燥。最後要把窗戶打開”

“酒店附近叫车不方便”

“1. Check in is unprofessional, after getting my ID, front desk verified my phone number, after this step, they requested to see my original reservation receipt, which was very confusing. I asked something wrong? They said they just need to check. (Most of holiday in express can finish check in in 30 second, this one takes much longer time). 2. The hardware of hotel is good. 3. Breakfast choices are very limited, there was a purple sweet potato porridge they did not label it, I asked staff this……

“员工训练有素，嘘寒问暖，主动协助，非常好的住宿体验”

“Great staff response.”

“The service that the staff in the restaurants provided was exceptional. There was some confusion at check in and check-out time - 5 am - but that was eventually sorted.”

“正常五星級酒店水準。 但我覺得酒店可以做得更好及裝修一下。”

“Excellent help from duty manager And paid a bit extra upgrade to the room with bed which is remote control to lift up your legs and head ! It’s so confortable!”

“2018年5月13日-5月14日 公司出差入住哈爾濱富力萬達嘉華酒店Wanda Realm Harbin Hotel一天”

“溫暖但陳舊，牆壁太薄很應聲，太吵了，即使掛了打掃牌亦不打掃，打掃了亦沒換毛巾，連廁缸也沒有清洗，清潔人員亦態度不好”

“早餐菜色豐富有變化，而且都會提供當地的特色食物，如果沒時間或機會上館子吃，在這你都能吃到。鄰近中央大街，晚上隨時都能去體驗異國風情的鬆弛感。”

“De hade vad man kunde förvänta sig av ett 5-stjärnigt hotell; fina och rena rum, tillmötesgående personal etc. Personalen ger jag ett extra plus till. Trots språk barriären så visades jag till dit jag skulle och väntade på mig tills de försäkrat sig om att det är rätt.”