Exterior

Reviews of Days Inn by Wyndham Hardeeville/ I-95 State Line

2 out of 5
Days Inn by Wyndham Hardeeville/ I-95 State Line
16633 Whyte Hardee Blvd, I-95 & Rt 17 at Exit 5, Hardeeville, SC

Reviews

5.8
Rating 10 - Excellent. 116 out of 748 reviews" "
Rating 8 - Good. 149 out of 748 reviews" "
Rating 6 - Okay. 156 out of 748 reviews" "
Rating 4 - Poor. 139 out of 748 reviews" "
Rating 2 - Terrible. 188 out of 748 reviews" "

5.6/10

Cleanliness

6.6/10

Staff & service

6.2/10

Amenities

5.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Good

Don

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing unique, beds were fine, very dated and half the lamps didn't work.
Stayed 1 night in Apr 2024
Response from Guest Relations Management on Apr 23, 2024
Dear Don, We're happy you chose to share your stay experience with us! Your feedback is incredibly valuable as we strive to provide each guest with a memorable and comfortable stay. While we're glad to hear that you found the beds satisfactory, we're truly sorry to learn about the dated aspects of your room and the lamp situation. Rest assured, we're already on the case, revamping and refreshing to ensure that every corner of our hotel shines as brightly as our hospitality. We'd love to welcome you back soon for an experience that's not just good, but exceptional in every way!

8/10 Good

Joel

Good
Stayed 1 night in Apr 2024
Response from Guest Relations Management on Apr 19, 2024
Dear Joel, What a delight to receive your review! We appreciate you taking the time to share your experience with us. While we're thrilled to see you've rated us a solid 4 out of 5, we're eager to know how we can turn that good into great! If there's anything specific you'd like to share or any aspect of your stay that stood out positively or that you feel we could improve upon, we're all ears. Your feedback is invaluable to us in our quest to provide exceptional experiences to all our guests. We hope to have the pleasure of welcoming you back soon for an even more outstanding stay!

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Needs to be updated
Stayed 1 night in Apr 2024
Response from Guest Relations Management on Apr 17, 2024
Dear David,We really value your feedback and care about what you have to say. We know how important it is to keep our guests' rooms modern and comfy, and we're sorry if your recent stay didn't live up to your hopes. You can be sure that we're constantly looking into ways to update and improve our property. We really value what you have to say, and we hope to have the chance to have you back in the future for a better stay. Thanks for letting us know about these problems.

6/10 Okay

Rena

Traveled with family
Liked: Staff & service
Disliked: Amenities
Hotel was a little dirty. Not as bad as previous reviews. The ceilings were well overdue for some help. I’d look into fixing that up. We spent the night and by that, I mean we slept from 12:30am until 7am and had their breakfast and headed back out. For a quick rest, it’s an ok spot. For a more than that type of stay, don’t stay here. Nothing fancy. But the place does smell. The beds do smell like mildew.
Stayed 1 night in Apr 2024
Response from Guest Relations Management on Apr 16, 2024
Dear Rena,I'm truly sorry to hear about your experience at our hotel. Your feedback is invaluable to us, and we apologize for any cleanliness issues you encountered. Rest assured, we're taking immediate steps to address the cleanliness concerns, particularly with the ceilings and any lingering odors. We understand the importance of a comfortable stay, and it's disheartening to hear that we fell short of your expectations. We strive to provide a pleasant and welcoming environment for all our guests, and we appreciate your patience and understanding as we work to improve. If you ever decide to give us another chance, we'd love the opportunity to make it right for you. Thank you for sharing your thoughts with us.

6/10 Okay

John

Basic Truck Stop Motel, nothing fancy, nothing to eat near by except fast food, gas station food
Stayed 3 nights in Apr 2024
Response from Guest Relations Management on Apr 9, 2024
Dear John, Thank you for sharing your feedback with us. We appreciate your honesty and understanding that our establishment is a basic truck stop motel. While we strive to provide a comfortable stay for all our guests, we understand that our location may not offer the variety of dining options some travelers seek. Your comments regarding the limited food choices nearby are duly noted, and we'll explore ways to improve this aspect for future guests.

2/10 Terrible

Edward

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cancelled our reservation after speaking to front desk staff,being handicapped in a hotel with no elevator,a room on the second floor, long stairway,long walk down the hallway,no parking near the room,nothing appealing to a handicap, and the hotel doesn’t guarantee special requests.
Stayed 1 night in Apr 2024
Response from Guest Relations Management on Apr 10, 2024
Dear Edward, We deeply regret the challenges you encountered during your recent stay with us and sincerely apologize for the inconveniences you experienced. Our team strives to accommodate all guest needs to the best of our ability, and we are truly sorry that we fell short in meeting your expectations, particularly regarding your special requests and accessibility concerns. Rest assured, we have already addressed your feedback with our front desk and housekeeping teams to ensure better communication and service moving forward. Please know that your comfort and satisfaction are of utmost importance to us, and we are committed to making necessary improvements to enhance the experiences of all our guests. We appreciate your valuable feedback and hope to have the opportunity to welcome you back in the future for a more seamless and enjoyable stay.

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities
Very dirty and grim. It was cheap so if all u are doing is drugs or a quick affair but still not even great
Stayed 1 night in Mar 2024
Response from Guest Relations Management on Mar 18, 2024
Dear William,Thank you for telling us what you thought about your recent stay with us. We're very sorry to hear that your experience did not live up to your hopes. It's very important to us that our guests have a clean and comfy space, and we're sorry that we fell short in this area. You can be sure that we will address your issues right away to make sure that things get better. We try our best to give every guest a great time, and we're sorry that we weren't able to do that for you during your visit. Your opinion is very helpful to us as we work to make our services better all the time. We look forward to the chance to welcome you back in the future and give you the great stay you deserve.

10/10 Excellent

Jose

Stayed 15 nights in Feb 2024
Response from Guest Relations Management on Apr 5, 2024
Dear Jose, We greatly appreciate you taking the time to leave us such a fantastic rating! Your acknowledgment means the world to us, and we're delighted to see that your experience with us warranted a perfect score. Your satisfaction is our top priority, and we're thrilled that we were able to meet your expectations during your stay. We look forward to welcoming you back for another exceptional experience soon!

10/10 Excellent

Thomas

Business traveler
Liked: Amenities
I was treated promptly and courteously by the girl at the front desk. The room is comfortable and clean. I would stay here again.
Stayed 1 night in Mar 2024
Response from Manager on Mar 9, 2024
Hello Thomas,We are thrilled to hear about your positive experiences with our front desk staff and the cleanliness and comfort of your room. We look forward to welcoming you back on your next visit.

2/10 Terrible

Laisha

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Terrible service in order to check in. My room was given to someone else “because they had been there since 10Am. Not my problem when I had already made the reservation before 9am.
Stayed 1 night in Mar 2024
Response from Manager on Mar 9, 2024
Hello Laisha,We apologize for the inconvenience you experienced during check-in. Your feedback is valuable, and we will address this with our team to prevent any similar situations in the future. We appreciate you bringing this to our attention for further review.

10/10 Excellent

Keturah

Stayed 1 night in Feb 2024
Response from Guest Relations Management on Feb 28, 2024
Hi Keturah!Thank you so much for your feedback and kind words regarding the five-star experience thatyou received during your most recent stay with us!We seek to give each guest a very comfortable and accommodating experience, and we arethrilled to hear of our success in this ambition. We will be sure to share your kind regards withour team.We thank you for your loyalty, and we look forward to your future visits!

6/10 Okay

Laurraine Dorion

Floor not sweep. Socks dirty
Stayed 1 night in Feb 2024
Response from Manager on Feb 17, 2024
Hello Laurraine Dorion,We appreciate your feedback and apologize for any inconvenience caused. We will share your comments with our housekeeping team for their awareness and improvement. Your comfort is important to us, and we hope to welcome you back for a better experience.

10/10 Excellent

Rhett

Business traveler
Liked: Staff & service
Although some negative reviews online my experience was great front desk woman was superb and helpfull although the property is old the rooms were clean but could use some minor maintenance but for being the cheapest in the area welll worth the age
Stayed 1 night in Feb 2024
Response from Guest Relations Management on Feb 12, 2024
Dear Rhett, We are pleased to learn about your wonderful stay at our hotel! Knowing that our customers value the hard work of our committed team members, such as our wonderful and accommodating front desk lady, always gives us hope. Although we are aware that our building may have some historical significance, we are happy to hear that the rooms were tidy and cozy. We have taken notice of your input regarding minor maintenance and will work to resolve those issues to make sure future visitors have an even better experience. We are happy to hear that you thought we were well worth the money because we take pleasure in providing excellent value. Looking forward to having you visit us again for a fantastic stay!

10/10 Excellent

Jennifer

Liked: Staff & service, property conditions & facilities
I like the place.
Stayed 1 night in Feb 2024
Response from Manager on Feb 10, 2024
Hello Jennifer,Thank you for your feedback! We're glad to hear that you enjoyed your stay at our hotel. If there's anything else we can assist you with in the future, please don't hesitate to reach out to us. We hope to welcome you back again soon for another great experience.

4/10 Poor

Jacqueline, Rocklin

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
was so dirty and uncomfortable
Stayed 1 night in Feb 2024
Response from Guest Relations Management on Feb 9, 2024
Dear Jacqueline, We're truly sorry to hear about your disappointing experience during your stay. Cleanliness and comfort are paramount to us, and it's disheartening to learn that we fell short of your expectations in these areas. Your feedback is invaluable, and we take it seriously as we continuously strive to improve. We'll address these issues promptly to ensure they're rectified, and we hope to have the opportunity to regain your trust and provide you with a more enjoyable experience in the future.

8/10 Good

Pedro

Stayed 2 nights in Feb 2024
Response from Guest Relations Management on Mar 20, 2024
Hi Pedro!What a fantastic review! We're so happy to hear that you had such a positive time with us. Although further details on your unforgettable stay would have been appreciated, your good review conveys a great deal. Your opinion is important in helping us to maintain our commitment to providing outstanding service and comfort to each and every one of our visitors. We would be honored to earn that additional star from you with an even more lovely experience if you ever find yourself back in the region. Your decision to continue with us is much appreciated.

10/10 Excellent

brett

Stayed 1 night in Jan 2024
Response from Guest Relations Management on Jan 23, 2024
Hi Brett!Thank you for taking the time to share your feedback and for leaving your five-star rating of ourhotel.We are happy to hear that you enjoyed all aspects of your stay. I can't begin to express howmuch it means to our management and staff to hear from guests like you who had a greatexperience.We're glad you had a great time with us, and we look forward to serving you again.

8/10 Good

Deeann

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the price if not expecting Tashmahall.
Friendly staff. Clean room with frig and microwave. Nice hot shower. The Hotel is older but overall the room was decent. Worth the price. Only complaint would be the noise from the interstate, but not the hotels fault.
Stayed 1 night in Jan 2024
Response from Guest Relations Management on Jan 11, 2024
Hi Deeann!Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our staff friendly, the room clean, and appreciated the convenience of having a fridge and microwave. It's fantastic that you enjoyed a nice hot shower – we believe those small comforts make a big difference. We understand that our hotel has some age, but we're delighted that you found your room to be decent and worth the price. We apologize for any noise disturbances from the interstate; while it's beyond our control, we appreciate your understanding. Your feedback is invaluable, and we hope to welcome you back for another delightful stay soon!

2/10 Terrible

shelley

Disliked: Cleanliness, property conditions & facilities
Holes in ceiling. No hot water. Filthy. Fan light in bathroom screaching noise. Paint falling off the entrance door. Cigarette burns on edge of tub. Lights falling off the wall. Mattress ancient and lumpy. Cover linens on bed torn.
Stayed 1 night in Jan 2024
Response from Manager on Jan 10, 2024
Hello shelley, Thank you for taking the time to share your experience with us. We regret to learn of the issues you encountered during your stay. Our team strives to provide a comfortable and pleasant stay for all guests, and we apologize for any inconvenience caused. We encourage you to reach out to our management team directly for further assistance and resolution. We appreciate your feedback and will use it to improve our services.

2/10 Terrible

Viren

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Guest Relations Management on Jan 2, 2024
Greetings Viren, We appreciate you taking the time to share your feedback, and we're sorry to see that your experience fell short of expectations. Your satisfaction is our top priority, and we would genuinely value any additional details you could provide about your stay to help us better understand and address the concerns you may have had. Please feel free to reach out to our customer service team directly so we can learn more about your specific experience and take the necessary steps to improve. We truly value your perspective and hope to have the opportunity to make amends in the future.

2/10 Terrible

Laura

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The walls were literally falling apart, bathroom had NO water pressure. You can hear highway noise all night.
Stayed 1 night in Dec 2023
Response from Guest Relations Management on Jan 2, 2024
Dear Laura, We appreciate you taking the time to share your recent experience with us, and we are sorry to hear that your stay fell short of your expectations. We sincerely apologize for the problems you faced with the walls, the lack of water pressure in the bathroom, and the distracting highway noise. We value your input and want to assure you that we take your issues seriously. Our team is already working hard to address and resolve these concerns as soon as possible to provide our guests with a more comfortable and delightful stay in the future. We apologize for any inconvenience and appreciate your patience. If your travels lead you back to the region, we would be delighted to assist you with an improved experience.

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2023
Response from Guest Relations Management on Dec 28, 2023
Hello Maria, Thank you so much for taking the time to share your feedback with us! We are thrilled to hear that you gave us a perfect 10 out of 10 rating. Your satisfaction is our top priority, and we are delighted that you had a positive experience during your stay. However, we noticed that you left no specific comment. We would love to hear more about what aspects of your visit stood out to you or if there's anything specific that contributed to your exceptional rating. Your insights are invaluable in helping us continually improve and provide the best possible service. We look forward to welcoming you back in the future and ensuring another outstanding stay.

6/10 Okay

David

Liked: Amenities
Stayed 1 night in Dec 2023
Response from Guest Relations Management on Dec 28, 2023
Dear David, Thank you for taking the time to share your feedback with us. We sincerely appreciate your decision to stay at our hotel and value your input. We strive to provide an exceptional experience for all our guests, and it is disheartening to see that your stay did not meet your expectations, as indicated by the 3 out of 5 rating. We would love to learn more about your specific concerns so that we can address them and enhance our services. Your satisfaction is our top priority, and we are committed to making improvements based on your valuable feedback. Please feel free to reach out to our guest services team with more details, as your insights play a crucial role in helping us deliver an even better experience for future guests. We sincerely hope to have the opportunity to welcome you back and exceed your expectations in the future.

2/10 Terrible

Angel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Guest Relations Management on Dec 28, 2023
Dear Angel,Thank you for taking the time to share your feedback with us. We sincerely apologize that your experience fell short of expectations, as reflected in your rating of 2 out of 10. We deeply regret any inconvenience you may have encountered during your stay. Our commitment to providing exceptional service is paramount, and we take your concerns seriously. Please know that we are actively addressing the issues you've raised, and we are dedicated to making the necessary improvements to enhance the overall guest experience. Your feedback is invaluable, and we hope to have the opportunity to welcome you back in the future to showcase the positive changes we have implemented.

8/10 Good

Terry

Response from Guest Relations Management on Feb 8, 2024
Dear Terry, We're overjoyed to hear that you enjoyed your stay with us, earning us a fantastic 4 out of 5 rating! Your feedback is invaluable to us as we continuously strive to enhance our guests' experiences. It's evident that you had a positive experience overall, and we're delighted to have played a part in making your stay memorable.We're glad you found our hotel to be a welcoming retreat during your travels. Your satisfaction with our accommodations and amenities is our top priority, and we're thrilled to know that we met your expectations. As we aim for perfection, we'll certainly take note of your feedback regarding areas for improvement. Rest assured, your comments will be shared with our team to ensure that we maintain the high standards that our guests have come to expect. We look forward to welcoming you back for another exceptional stay in the near future!

8/10 Good

Monica

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff checkin was great but rooms are VERY dated therefore does not look or feel as clean as it could be.
Stayed 1 night in Dec 2023
Response from Guest Relations Management on Dec 20, 2023
Dear Monica, We're absolutely thrilled to receive your feedback and want to express our sincere gratitude for sharing your thoughts with us! We're delighted to hear that your check-in experience with our staff left a positive impression. Your comfort is our top priority, and we appreciate your insights regarding the room's appearance. We've taken note of your comments, and we're excited to share that we're already in the process of implementing updates to ensure a fresh and modern atmosphere. Your input is invaluable to us, and we can't wait to welcome you back for an even more enjoyable stay in the near future. Cheers to making every moment with us exceptional!

8/10 Good

Hgary

Business traveler, Traveled with partner
Liked: Amenities, property conditions & facilities
Booked room with king bed. Was told at check in only had 2 double beds. But the young lady at the desk went the extra mile and found me a room with a king bed
Stayed 2 nights in Dec 2023
Response from Guest Relations Management on Dec 11, 2023
Dear Hgary,We're absolutely delighted to hear about your positive experience during your recent stay with us! It's heartening to know that our dedicated team, especially the wonderful young lady at the front desk, went above and beyond to ensure your comfort. We sincerely appreciate your understanding regarding the initial mix-up with the room type, and we're thrilled that our team swiftly resolved the situation, finding you a room with a king bed. Your kind words serve as a testament to our commitment to providing exceptional service. We look forward to welcoming you back for another fantastic stay, ensuring every aspect of your visit is nothing short of extraordinary!

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Guest Relations Management on Dec 6, 2023
Hi Maria!We appreciate your positive review and support! A perfect 10 out of 10 rating speaks volumes, and we're absolutely thrilled to have exceeded your expectations during your stay with us! Your glowing review, though concise, resonates loud and clear. It's truly heartening to know that you found everything to your satisfaction. Our team takes immense pride in creating memorable experiences, and your positive feedback fuels our passion to continue delivering exceptional service. We hope to welcome you back soon for another outstanding stay!

6/10 Okay

RICHARD

Traveled with partner
The bathroom walls were split and in poor repair. The bathtub was filthy.
Stayed 1 night in Dec 2023
Response from Guest Relations Management on Dec 6, 2023
Dear Richard,We appreciate your choice to share your experience with us. While we noticed there wasn't a specific rating or comment attached, we're thrilled to know you took the time to let us know about your stay. Your feedback is incredibly valuable to us, and we're here to ensure every aspect of your visit is exceptional. If there's anything you'd like to share or discuss further, please don't hesitate to reach out. We look forward to the opportunity to welcome you back and make your next stay even more unforgettable!

8/10 Good

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O
Stayed 1 night in Nov 2023
Response from Guest Relations Management on Nov 28, 2023
Hi Donna,We're absolutely thankful to receive your 4 out of 5 rating! While we would have loved to hear more about your stay, we're genuinely grateful for your positive assessment. It's our goal to ensure every guest has an outstanding experience, and your feedback fuels our commitment to excellence. We hope to have the pleasure of hosting you again soon, and perhaps next time, you might have a little extra time to share your thoughts on what made your stay memorable.

2/10 Terrible

mark

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful
Room room was awful. The bed cover had huge stains, light fixtures had cob webs and the entire room looked like a horse stall. The sink had hot water but the shower would never get hot.
Stayed 2 nights in Nov 2023
Response from Guest Relations Management on Nov 9, 2023
Dear Mark,I'm genuinely sorry to hear about your disappointing experience during your stay with us. It's disheartening to learn about the condition of your room, from the stained bed cover to the overlooked cobwebs. We understand the importance of a clean and comfortable environment, and it's clear we fell short of your expectations. Your feedback is invaluable, and we're committed to addressing these issues promptly to ensure a much-improved experience for our future guests. Please accept our sincere apologies, and we hope for the opportunity to make it right if you choose to stay with us again.

8/10 Good

kim

Liked: Cleanliness, staff & service
Perfect place for just a night of sleep. It's not your rich high end place. So if your a snob don't go. But if your looking for an ok place that's cheap to stay at ok. It's run down but so what. Thank you. Very friendly staff.
Stayed 1 night in Nov 2023
Response from Guest Relations Management on Nov 6, 2023
Hi Kim!We appreciate your candid and honest feedback. We understand that not every traveler is seeking a high-end luxury experience, and we take pride in providing a budget-friendly option for those looking for a comfortable place to rest their heads. Our staff is dedicated to creating a warm and welcoming atmosphere for all our guests, and it's wonderful to hear that you found them friendly. While we may not be the most opulent destination, we're thrilled to have met your needs for an affordable, cozy stay. We hope to welcome you back on your next journey through the area. Safe travels!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Guest Relations Management on Nov 6, 2023
Hi John!Thank you so much for your fantastic 10 out of 10 rating! We're absolutely thrilled to hear that you had a wonderful stay with us. We take pride in delivering exceptional experiences, and your perfect score truly warms our hearts. Although we would have loved to hear more about your stay, your silent admiration speaks volumes. We're here to make your future visits even more memorable, so don't hesitate to share your thoughts or preferences with us next time. We can't wait to welcome you back for another delightful stay!

10/10 Excellent

Adan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Manager on Nov 5, 2023
Hello Adan,We appreciate your positive rating! Thank you for choosing our hotel and taking the time to share your experience. We are thrilled that you had a fantastic stay with us. It was our pleasure to have you as our guest, and we hope to welcome you back soon for another exceptional experience.

10/10 Excellent

Adan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from Manager on Nov 5, 2023
Hello Adan,Thank you for taking the time to share your exceptional rating of our hotel! We are thrilled to have exceeded your expectations during your stay and appreciate your kind feedback. Should your travels bring you back to our area, it would be our pleasure to welcome you back for another outstanding experience.

10/10 Excellent

Ana Ivis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2023
Response from Manager on Oct 29, 2023
Hello Ana Ivis,Thank you so much for the positive review! We are delighted that you enjoyed your stay with us. We hope to welcome you back again soon!

4/10 Poor

Jeff

Disliked: Room comfort
Mediocre Hotel
Hotel staff was ok. Guy at checkin basically called us a liar as far as having an animal, saying he was going to watch us… creep. The bed was uncomfortable. The linen was rough. The walls in the bathroom were old and broken. There was no hot water, just nuke warm…. really couldn’t take a nice shower…. asked for extra towels as they only gave 2, and they said no, they needed the used ones in exchange…. not cool. otherwise, in a nice environment. On a positive note, no bed bugs…. Prolly wouldn’t stay here again though…. definitely needs an upgrade.
Stayed 5 nights in Oct 2023
Response from Guest Relations Management on Oct 26, 2023
Dear Jeff,We appreciate your feedback and are sorry to hear about your experience at our hotel. We apologize for any inconvenience you encountered during your stay. It's important to us that our guests have a comfortable and enjoyable visit, and we're sorry to hear about the issues you faced with the check-in process, the bed and linen quality, bathroom condition, and hot water availability. We will address these concerns with our team to ensure that improvements are made. As for the towel policy, we will certainly review and revise it to make your stay more convenient. We are pleased to hear your positive note about the cleanliness of our rooms. Your feedback is valuable to us, and we hope you might consider giving us another chance in the future after these necessary upgrades. Thank you for sharing your thoughts.

2/10 Terrible

richard

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Guest Relations Management on Oct 26, 2023
Dear Richard,We're sorry to hear that you didn't have a positive experience during your stay. Your feedback is valuable to us, and we would appreciate it if you could provide more details about your stay so that we can work on improving and making sure our future guests have a better experience. Our goal is to ensure that every guest feels comfortable and satisfied, and we hope to have the opportunity to make it up to you in the future. Thank you for taking the time to share your thoughts with us.

6/10 Okay

Arthur

Disliked: Staff & service
Stayed 1 night in Oct 2023
Response from Guest Relations Specialist on Oct 23, 2023
Hi Arthur,Thank you for sharing your rating. If there are specific details or feedback you'd like to provide to help us improve or enhance your experience in the future, feel free to let me know. We value your input and appreciate you choosing to stay with us.

10/10 Excellent

Prem

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Oct 2023
Response from Guest Relations Specialist on Oct 23, 2023
Hi Prem,I'm glad to hear that your experience with cleanliness was positive. Providing a clean and comfortable environment is a top priority, and I appreciate your feedback. If there are any specific areas where we excelled or if there are ways we can further enhance your experience, please feel free to share. Thank you for choosing to stay with us, and we hope to welcome you back in the future!

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Room was comfortable but showing signs of age. Was about what I expected at that price range.
Stayed 1 night in Oct 2023
Response from Guest Relations Specialist on Oct 23, 2023
Dear Valued Guest,I appreciate your feedback, and I'm glad to hear that the room was comfortable. It's understandable that, at times, signs of age may be visible in accommodations within a certain price range. We constantly strive to maintain a balance between affordability and providing a comfortable stay.Your input is valued, and we hope to have the opportunity to welcome you back for another stay in the future. Thank you for choosing to stay with us!

8/10 Good

Robert

Stayed 1 night in Sep 2023
Response from Manager on Sep 18, 2023
Hello Robert,Thank you for sharing this rating, and we welcome you to visit us again anytime.

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is great if you're wanting to split your time between Savannah and Hilton Head!
Stayed 2 nights in Sep 2023
Response from Manager on Sep 7, 2023
Hi Jonathan,Thank you for sharing how you have enjoyed our friendly hospitality and accommodations. I am thrilled to know we have met your expectations and to know our location worked well for your plans. We are incredibly happy to learn that your stay was so peaceful, and we hope to see you again.

8/10 Good

Neil

Traveled with partner
Liked: Cleanliness, staff & service
Nice hotel and people running it. Only issue was that we could not park close to our room. Had to walk around the pool. Other than that, it was great!!
Stayed 1 night in Sep 2023
Response from Manager on Sep 9, 2023
Hello Neil,We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our room and your insights regarding our pool. We appreciate you taking the time to share your experience.

10/10 Excellent

Hikmat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Manager on Sep 6, 2023
Hello Hikmat,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Nice owners.
Stayed 1 night in Sep 2023
Response from Manager on Sep 4, 2023
Hello Richard,To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our hotel. Guest comments such as yours help us to continuously improve. Thank you for your business.

4/10 Poor

Anne

Liked: Staff & service
I had a handicap room, but it really wasn't. The toilet was so low to the floor I thought I wouldn't be able to use it.
Stayed 1 night in Aug 2023
Response from Manager on Aug 21, 2023
Hello Anne, I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially since we were not able to address the issues and misunderstandings right away. I hope you'll accept our sincere apologies for the lapse in service and inconvenience that you encountered. We do hope that you'll return to see how we are continuously improving to impress our guests more with each visit.

8/10 Good

Kyle

Stayed 1 night in Aug 2023
Response from Manager on Sep 7, 2023
Hello Kyle,Thank you for sharing this rating, and we welcome you to visit us again anytime.

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Jun 2023
Response from Manager on Aug 5, 2023
Hi Richard,Your five-star review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

8/10 Good

Velimir

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It's next to I-95 and there are many fuel 🚉 stations! Food served around here is generally unhealthy, all deep fried!
Stayed 10 nights in Jul 2023
Response from Manager on Aug 5, 2023
Hi Velimir,Thank you so much for your feedback! We will be sure to share this with our Team and look forward to welcoming you back.