Ratings based on 28 Verified Reviews

3.5 out of 5
75% of guests recommend
3.5 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by Nrip from Delhi

Overall a Good comfortable stay

Posted Jun 28, 2015 on Hotels
Room was Good, but Hotel staff didn't change bedsheets. They were reluctant to provide tea bags, milk and sugar sachets
Comment from Hotel Management
Sep 5, 2015 by Mahesh Rajwar, Hotel Management
Dear Guest, Namaskar, Greetings from Country Inn & Suites by Carlson, Haridwar!! We thank you for the extensive review that you have penned down about your experience with us on Hotels.com. Your feedback though not as pleasant as the numerous others we have been receiving is of great importance to us as it points out to us issues that may need our attention. Please be assured that the feedback we receive from our guests is of paramount importance to us and we take immediate corrective measures wherever required. After going through your feedback in detail and after a thorough investigation we have initiated action on the issues that you have kindly pointed out to us. All the concerned teams have already started working on these issues so that next time you do not have to face these inconveniences. We would like to invite you back to the hotel soon and not keep this visit of yours as a lasting impression of our services. We hope that your next visit would be more memorable and comfortable. Warm Regards, Mahesh Rajwar
2 out of 5
by A verified traveler from Gurgaon

Big let down for a Carlson group hotel..........

Posted Jun 23, 2015
The hotel location is not good & sound proofing is pathetic. You get loud noises of traffic, trains running & also from other rooms. The washrooms are not well cleaned & bed linen was not bad too. Problem with car parking & lift too. Only saving grace was the hard working staff in the restaurant......... Overall an experience worth avoiding!
Comment from Hotel Management
Jun 30, 2015 by Mahesh Rajwar, Hotel Management
Dear Guest, Namaskar, Greetings from Country Inn & Suites by Carlson, Haridwar!! We thank you for the extensive review that you have penned down about your experience with us on Expedia. Your feedback though not as pleasant as the numerous others we have been receiving is of great importance to us as it points out to us issues that may need our attention. Please be assured that the feedback we receive from our guests is of paramount importance to us and we take immediate corrective measures wherever required. After going through your feedback in detail and after a thorough investigation we have initiated action on the issues that you have kindly pointed out to us. All the concerned teams have already started working on these issues so that next time you do not have to face these inconveniences. We would like to invite you back to the hotel soon and not keep this visit of yours as a lasting impression of our services. We hope that your next visit would be more memorable and comfortable. Warm Regards, Mahesh Rajwar
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Best ever!!

Posted Jun 16, 2015
Clean! Even a phone in the bathroom. Lighted walk-in closet.with tea pot inside! Shower head was huge, water was hot. Breakfast buffet was over the top.Best ever!!!
Comment from Hotel Management
Jun 18, 2015 by Mahesh Rajwar, Hotel Management
Dear Guest, Namaskar, Greeting from Country Inn & Suites by Carlson, Haridwar!! We would like to take this opportunity to thank you for the greatly appreciative review about your experience with us that you have so kindly shared on Expedia. It is wonderful to know that you have enjoyed your stay with us. We wait for you to return to the hotel soon and be able to help you to experience the hotel and make some more fond memories that you would take back home. Warm Regards, Mahesh Rajwar
4 out of 5
Recommended
for Everyone
by A verified traveler from Faridabad

Awesome experience

Posted Jun 15, 2015
Pros: Value for Money Location Staff
Cons: The sound proofing of the rooms should be improved.
Location: Har Ki Paudi River Rafting at Rishikesh Adventure at Rishikesh Water and Amusement Park
The overall experience was very good, the property is value for money and good location.
Comment from Hotel Management
Jun 16, 2015 by Mahesh Rajwar, Hotel Management
Dear Guest, Namaskar, Greeting from Country Inn & Suites by Carlson, Haridwar!! We would like to take this opportunity to thank you for the greatly appreciative review about your experience with us that you have so kindly shared on Expedia. It is wonderful to know that you have enjoyed your stay with us. We wait for you to return to the hotel soon and be able to help you to experience the hotel and make some more fond memories that you would take back home. Warm Regards, Mahesh Rajwar
2 out of 5
by Sameer

Posted Jun 12, 2015 on Hotels
Comment from Hotel Management
Aug 15, 2015 by Mahesh Rajwar, Hotel Management
Dear Guest, Namaskar, Greetings from Country Inn & Suites by Carlson, Haridwar!! We thank you for the extensive review that you have penned down about your experience with us on Hotels.com. Your feedback though not as pleasant as the numerous others we have been receiving is of great importance to us as it points out to us issues that may need our attention. Please be assured that the feedback we receive from our guests is of paramount importance to us and we take immediate corrective measures wherever required. After going through your feedback in detail and after a thorough investigation we have initiated action on the issues that you have kindly pointed out to us. All the concerned teams have already started working on these issues so that next time you do not have to face these inconveniences. We would like to invite you back to the hotel soon and not keep this visit of yours as a lasting impression of our services. We hope that your next visit would be more memorable and comfortable. Warm Regards, Mahesh Rajwar
2 out of 5
by Raghunandan from Delhi

Vacation

Posted Mar 21, 2015 on Hotels
Our rooms were located in 2nd floor & rear of hotel
Comment from Hotel Management
Jun 13, 2015 by Mahesh Rajwar, Hotel Management
Dear Guest, Namaskar, Greetings from Country Inn & Suites by Carlson, Haridwar!! We thank you for the extensive review that you have penned down about your experience with us on Hotels.com. Your feedback though not as pleasant as the numerous others we have been receiving is of great importance to us as it points out to us issues that may need our attention. Please be assured that the feedback we receive from our guests is of paramount importance to us and we take immediate corrective measures wherever required. After going through your feedback in detail and after a thorough investigation we have initiated action on the issues that you have kindly pointed out to us. All the concerned teams have already started working on these issues so that next time you do not have to face these inconveniences. We would like to invite you back to the hotel soon and not keep this visit of yours as a lasting impression of our services. We hope that your next visit would be more memorable and comfortable. Warm Regards, Mahesh Rajwar
5 out of 5
by Desigrl from Orlando, Florida

Hotel staff was awesome

Posted Sep 10, 2014 on Hotels
Stay was good, house keeping worked hard but was a bit slow. Restaurant staff was excellent. Management need to do some cosmetic work to hotel
Comment from Hotel Management
Jul 11, 2015 by Mahesh Rajwar, Hotel Management
Dear Guest, Namaskar, Greeting from Country Inn & Suites by Carlson, Haridwar!! We would like to take this opportunity to thank you for the greatly appreciative review about your experience with us that you have so kindly shared on Expedia.com. It is wonderful to know that you have enjoyed your stay with us. We wait for you to return to the hotel soon and be able to help you to experience the hotel and make some more fond memories that you would take back home. Warm Regards, Mahesh Rajwar
3 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel on the highway

Posted Aug 12, 2014
Pros: Presently hotel is under renovation, so effect the room services, facilities etc. This is not the right time to comment./
Cons: Yes, always scope for the improvement . If u compare with hotel at San Jose v/s Haridwar. the service level, room services, facilities maintenance,
this will not be unfair to share experience: (1) Regarding food services, there is lot of difference between the cost of foods v/s quality/quantity. (2) Due to lower occupancy, breakfast being served on order basis instead buffet per arrangement causes lot of time consumption as well varities .
Comment from Hotel Management
May 8, 2015 by Mahesh Rajwar, Hotel Management
Dear Guest, Namaskar, Greetings from Country Inn & Suites by Carlson, Haridwar!! We thank you for the extensive review that you have penned down about your experience with us on Expedia.com. Your feedback though not as pleasant as the numerous others we have been receiving is of great importance to us as it points out to us issues that may need our attention. Please be assured that the feedback we receive from our guests is of paramount importance to us and we take immediate corrective measures wherever required. After going through your feedback in detail and after a thorough investigation we have initiated action on the issues that you have kindly pointed out to us. All the concerned teams have already started working on these issues so that next time you do not have to face these inconveniences.  We would like to invite you back to the hotel soon and not keep this visit of yours as a lasting impression of our services. We hope that your next visit would be more memorable and comfortable. Warm Regards, Team Country Inn & Suites By Carlson, Haridwar
3 out of 5
by A verified traveler

Posted Jul 18, 2014 on Hotels
Comment from Hotel Management
Jul 11, 2015 by Mahesh Rajwar, Hotel Management
Dear Guest, Namaskar, Greetings from Country Inn & Suites by Carlson, Haridwar!! We thank you for the extensive review that you have penned down about your experience with us on Expedia.com. Your feedback though not as pleasant as the numerous others we have been receiving is of great importance to us as it points out to us issues that may need our attention. Please be assured that the feedback we receive from our guests is of paramount importance to us and we take immediate corrective measures wherever required. After going through your feedback in detail and after a thorough investigation we have initiated action on the issues that you have kindly pointed out to us. All the concerned teams have already started working on these issues so that next time you do not have to face these inconveniences.  We would like to invite you back to the hotel soon and not keep this visit of yours as a lasting impression of our services. We hope that your next visit would be more memorable and comfortable. Warm Regards, Team Country Inn & Suites By Carlson, Haridwar
2 out of 5
by Puneet Dobriyal from Delhi

Not a good place to stay with family

Posted Jul 9, 2014 on Hotels
Rooms are not cleanedd properly..
Comment from Hotel Management
Jul 11, 2015 by Mahesh Rajwar, Hotel Management
Dear Guest, Namaskar, Greetings from Country Inn & Suites by Carlson, Haridwar!! We thank you for the extensive review that you have penned down about your experience with us on Expedia.com. Your feedback though not as pleasant as the numerous others we have been receiving is of great importance to us as it points out to us issues that may need our attention. Please be assured that the feedback we receive from our guests is of paramount importance to us and we take immediate corrective measures wherever required. After going through your feedback in detail and after a thorough investigation we have initiated action on the issues that you have kindly pointed out to us. All the concerned teams have already started working on these issues so that next time you do not have to face these inconveniences.  We would like to invite you back to the hotel soon and not keep this visit of yours as a lasting impression of our services. We hope that your next visit would be more memorable and comfortable. Warm Regards, Team Country Inn & Suites By Carlson, Haridwar