Ratings based on 332 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
94% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel

Posted Feb 8, 2016
Pros: exceptional value for the rates. close proximity to attractions in the area
Cons: Tavern could stay open a little later than it did not a big deal just saying
Location: Historic Civil War attractions, Casino and horse track, adventure park, hiking and camping all close by.
Arrived around 4:30 pm check in was fast we did reserve and prepay might have been why so quick. Staff was courteous and informative. Room was a surprise very clean and bigger than we expected. We had a pool view room with a door leading directly to the pool from our room. Bed was exceptional, the full size sofa and living area gave the room a more efficency like apt. feeling. Will stay here again and would recomend to any one staying in the area for extented time.
Comment from Hotel Management
Feb 8, 2016 by Barbara, Hotel Management
We are so glad that you enjoyed your stay and we look forward to seeing you again.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Nov 13, 2015 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Minnesota

Nice hotel close to Harpers Ferry attractions

Posted Nov 12, 2015
Pros: Clean, comfortable rooms, helpful staff, and good location.
Location: Very conveniently located with easy access to Main Harpers Ferry attractions.
Very good hotel, clean, conveniently located, good service.
Comment from Hotel Management
Nov 16, 2015 by Barbara, Hotel Management
Gary, We are so glad that you enjoyed your stay and we hope to see you again in the future.
3 out of 5
Recommended
for Families
by A verified traveler

Average

Posted Nov 10, 2015
Pros: pool
Cons: dated facility
Location: Fabulous trails, biking, scenery,
overall, not bad for a last minute accomodation during a high booking time. We enjoyed the pool with our granddaughter, the beds were comfortable. The hotel itself was dated but they stated they are updating their facility soon. The breakfast was average. We would book here again because of the pool mostly for our granddaughter.
Comment from Hotel Management
Nov 10, 2015 by Barbara Moreno, Hotel Management
We are certainly glad that you enjoyed your stay. We will be upgrading all rooms starting next month so hopefully when you will return you will be pleasantly surprised.
5 out of 5
Recommended
for Families
by Jennifer

Posted Nov 4, 2015 on Hotels
Comment from Hotel Management
Jan 9, 2016 by Kevin, Hotel Management
We are so glad that your stay at the Quality was an enjoyable one and we look forward to seeing you in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Columbia South Carolina

Quiet Hotel

Posted Nov 1, 2015
Pros: Easy parking and friendly staff
Cons: Upgrade tv to flat screens and new furniture in rooms also upgrade carpet.
Location: Casino, Harper's Ferry Park and Charles Town
After driving 450 miles this hotel is a nice experience. The front desk staff is polite and pleasant. Beds are comfy. The view from my second floor window was outstanding. Morning Sunrise and evening setting are worth the drive.
Comment from Hotel Management
Nov 2, 2015 by Barbara, Hotel Management
We are so glad that your stay was enjoyable. I can tell you that new TV's and remodeling will take place starting the 1st of the year. We look forward to seeing you again.
3 out of 5
Recommended
for Families
by rafael from Bronx

One night

Posted Oct 31, 2015 on Hotels
It was a good place to stay for one night
Comment from Hotel Management
Jan 16, 2016
Rafael, Thank you for choosing our hotel and we hope you return in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Harpers Ferry

Posted Oct 28, 2015
The hotel was close to Harpers Ferry Lower Town and the Park which was great. The room wasn't as clean as I would have liked and the towel bar in our room was close to breaking in half. The staff was wonderful!
Comment from Hotel Management
Nov 2, 2015 by Barbara, Hotel Management
Thank you for returning your guest survey and I have addressed with housekeeping and maintenance the problems you experienced in your room so that they can be fixed and the room deep cleaned. We hope to see you again.
4 out of 5
Recommended
for Couples
by Mike

Posted Oct 26, 2015 on Hotels
Comment from Hotel Management
Jan 2, 2016 by Kevin, Hotel Management
Thank you for returning your guest survey we hope that you will return to our hotel in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Hagerstown, Md

Close to the race track

Posted Oct 24, 2015
Pros: Friendly and helpful staff!!!
Location: We visited the track for a memorial race for my Father
The hotel staff was friendly and eager to please. The hotel was reasonably priced and clean.
Comment from Hotel Management
Oct 26, 2015 by Barbara, Hotel Management
It was a pleasure meeting you and I hope the Memorial race for your dad went well. Hope to see you again.