Arrived at motel to be greeted with a sign saying out of office be back soon call number on door if you need assistance. So we walked across the street and had lunch and waited for the office to open. Finished lunch and went back to the office to find nobody there. Called the number on the door and talked to the manager who said someone would be there shortly. After about 10 minutes the maid showed up to open the office and get us into the room. Went out that night and returned to the room only to have the electronic key not work. So went back to the office at 10:30 pm and guess what? Nobody in the office again. Called the manager, he suggested that my kids and I find another room for the night. After a bit of yelling he said someone would be there shortly. Went back to the room to wait and found that the window was left unlocked all day so that anyone could just climb in, so rather then wait an hour that's what I did. Called the manager told him never mind the door is open he said oh good and hung up the phone.
Comment from Hotel Management
Oct 31, 2016 by General Manager, Hotel Management
Please accept our sincere apologies for the issues with your recent visit. The Inn is going thru some changes, we hope that they will resolve all of the issues you have mentioned. We are a seasonal property, and our office is not staffed 24/7, however making our office hours more guest friendly and our staff more accessible is the number 1 change on our list.
Once again, we sincerely apologize for all of the problems you encountered and we are making steps everyday to make the Inn better.