Ratings based on 332 Verified Reviews

They paid and stayed. We double-checked.
2.7 out of 5
46% of guests recommend
3.1 Room cleanliness
3.2 Service & staff
2.8 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler

Disappointing!

Posted Jul 18, 2016
Flies in the room Missing smoke detector and no sprinklers Bathroom door didn't close Wifi didn't work Refrigerator/freezer didn't work TV remote missing Light switch and key card needed multiple tries to work Complained 3x, lady said she'd call manager, i'm still waiting!
4 out of 5
by A verified traveler from Michigan

Nice hotel close to Hershey Park

Posted Jul 16, 2016
Pros: Quiet and room was clean
Location: Close to Hersheypark
For the money not bad! Carmella the manager was real nice and friendly and made sure we were taken care of!
3 out of 5
by Kili

Posted Apr 17, 2016 on Hotels
Comment from Hotel Management
May 3, 2016 by Cheryl, Hotel Management
Thank you
2 out of 5
by A verified traveler

Posted Apr 12, 2016 on Hotels
I stayed there before a couple years ago, and my room was fine. It seem that things changed, and the bedding wasn't good.
Comment from Hotel Management
May 3, 2016 by Cheryl, Hotel Management
We recently went under new management and have already made vast improvements with new furniture and bedding. We hope you will give us another opportunity to accommodate you
3 out of 5
by Tara

Posted Mar 15, 2016 on Hotels
Comment from Hotel Management
May 3, 2016 by Cheryl, Hotel Management
Thank you
5 out of 5
by A verified traveler from L

Need a place to crash

Posted Feb 8, 2016
I was only looking for a place to shower and sleep. Very happy, room was clean and fit our needs. Only concern was we could not access free WiFi but we never called the front desk for the password so not their fault. Bedding was clean, no stains, I asked for extra towels and I had them in less than 5 minutes.
Comment from Hotel Management
Feb 17, 2016 by Cheryl, Hotel Management
Thank you for the wonderful review! We truly appreciate your positive feedback. We hope to see you again!
5 out of 5
by A verified traveler from Long Island, NY

Nice inexpensive hotel in a good location

Posted Dec 7, 2015
I just stayed one night during my visit to Hershey Park. It was a basic hotel, nothing fancy but clean and comfortable and located close to Hershey and nice restaurants. The manager on duty was friendly and helpful. Would stay there again if I was looking for someplace inexpensive. Certainly couldn't beat the price.
Comment from Hotel Management
Jan 12, 2016 by Cheryl, Hotel Management
Thank you for sharing your experience with us. We truly appreciate your kind words about our clean,comfortable rooms and friendly staff. We are spending the off season making updates to the property as well as upgrading our amenities. We look forward to seeing you again!
1 out of 5
by barbara from lake arrowhead

keep looking

Posted Nov 25, 2015 on Hotels
The hotel for the price was very simple and old and cold
Comment from Hotel Management
Feb 26, 2016 by Cheryl, Hotel Management
Barbara We apologize that you did not enjoy your stay with us. We are working to improve our product and to provide guests with the experience they expect and deserve.
3 out of 5
by A verified traveler from White Haven PA

Needs TLC

Posted Nov 25, 2015
Pros: Hot Shower & Comfy Bed
Cons: A lot of minor things need to be addressed -- a little TLC would make this a great place
Location: It's Hershey -- lots of fun for old & young!
We checked into our room and saw the $50 fee for a coffee pot and was concerned from the beginning. The room was clean w the exception of a Q Tip tucked under the pillow of the bed we weren't sleeping in ( thankfully) and we didn't notice it til the next day. Towel bar in bathroom was broken and the heater went from hotter than H@#@ to BRRRR so we were up on & off turning the heat on & off. There was vomit on the ground outside the door that was there during our 2 night stay. Plus Side : It was cheap - bed was comfortable - very hot water & water pressure in shower was excellent
Comment from Hotel Management
Feb 25, 2016 by CherylT, Hotel Management
Chrissy Thank you for taking the time to share your experience with us. We have instituted a property improvement plan that is addressing the issues you mentioned. We hope to see you again!
2 out of 5
by A verified traveler from Warren, PA

Stuffy room

Posted Nov 9, 2015
Room was stuffy, hot, sheets smelled dusty, window cracked open and wouldn't shut, door to get in hotel right next to our door with people going in and out all night could hear people yelling and swearing all night. Didn't get a good nights sleep at all!!!! Room outdated and didn't look anything like online pics!!!
Comment from Hotel Management
Feb 25, 2016 by CherylT, Hotel Management
Thank you for taking the time to share your experience with us. We have instituted a property improvement plan that is addressing the issues you mentioned. We hope to see you again!