Lobby
Check availability

Reviews of Quality Inn Riverfront

2.5 out of 5
Quality Inn Riverfront
525 S Front Street, Harrisburg, PA

Reviews

6.8
Rating 10 - Excellent. 180 out of 1000 reviews" "
Rating 8 - Good. 335 out of 1000 reviews" "
Rating 6 - Okay. 225 out of 1000 reviews" "
Rating 4 - Poor. 131 out of 1000 reviews" "
Rating 2 - Terrible. 129 out of 1000 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Frederick, Westbury

Liked: Cleanliness, staff & service, property conditions & facilities
Good access to the Harrisburg city aminities.
Stayed 3 nights in Apr 2024
Response from KK on Apr 16, 2024
Thank you for your feedback, hope to see you soon.

6/10 Okay

Charles

Traveled with partner
Poor breakfast. Smelled like dog. Don’t like dog smell.
Stayed 2 nights in Mar 2024
Response from Rodney on Mar 15, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Riverfront. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with the Smelled dogs but we are a pet friendly Hotel

8/10 Good

Amanda

Traveled with family
Liked: Staff & service
Needs updated and better cleaning practices for the rooms. The Queen bed was really the only thing that made this room comfortable. Checkin was superb and staff was friendly and courteous. Otherwise, the room was really not worth the rates. I did not go for breakfast, so I can’t review that, but the breakfast area looked nice upon checkin.
Stayed 1 night in Feb 2024
Response from KK on Mar 12, 2024
Thank you for your feedback, We will work on your concerns.

8/10 Good

Dylan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Feb 2024
Response from KK on Feb 20, 2024
Thank you for your feedback, we will work on your concerns.

10/10 Excellent

Dave

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable but breakfast was lacking.
Stayed 1 night in Feb 2024
Response from KK on Feb 20, 2024
Thank you for your feedback, hope to see you soon.

6/10 Okay

Nikhil

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Cleanliness was a problem and the property is old.
Stayed 1 night in Feb 2024
Response from KK on Feb 20, 2024
Thank you for your feedback, we will work on your concerns.

2/10 Terrible

Stephan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024
Response from KK on Feb 20, 2024
Thank you for your feedback, we will work on your concerns.

4/10 Poor

Jennifer

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from KK on Mar 12, 2024
Thank you for your feedback, We will work on your concerns.

4/10 Poor

Tommy

Traveled with group, Business traveler
Liked: Staff & service, amenities
Disliked: Cleanliness
Room was pretty gross. Beds were dirty and the bathroom had hair all over
Stayed 1 night in Feb 2024
Response from KK on Feb 20, 2024
Thank you for your feedback, we will work on your concerns.

6/10 Okay

Bless

Business traveler
Disliked: Cleanliness, property conditions & facilities
My rook didn’t look clean. Very dirty microwave and room area
Stayed 1 night in Jan 2024
Response from KK on Feb 20, 2024
Thank you for your feedback, we will work on your concerns.

8/10 Good

Jeremy

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the hospital so we didnt need to drive far.
Stayed 2 nights in Jan 2024
Response from KK on Feb 20, 2024
Thank you for your feedback, we will work on your concerns.

8/10 Good

Allison

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We have stayed at this property several times, and it has some nice features, like being right beside the river, with its nice waterfront walk and walking distance to some decent restaurants. It's also reasonable value for its low price. It would be great if the city of Harrisburg could do something to improve the lighting and general security along the river and along Front Street, since the area feels a bit scary at night.
Stayed 1 night in Jan 2024
Response from KK on Feb 20, 2024
Thank you for your feedback, we will work on your concerns.

8/10 Good

Hannah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from KK on Feb 20, 2024
Thank you for your feedback, we will work on your concerns.

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
No Quality for this Inn
When the front desk walks with you to the room to ensure all things are in working condition, that’s a serious problem. Cheap room and it shows with many repairs showing, tears in the carpet, holes in the walls, outlets over burdened with too many electrical devices plugged in. Mold and soap scum all over the bathroom. The only bright spot with this place, is the extremely friendly nice woman at the front desk who was very apologetic.
Stayed 2 nights in Jan 2024
Response from KK on Feb 20, 2024
Thank you for your feedback, we will work on your concerns.

6/10 Okay

Cyrus

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from KK on Feb 20, 2024
Thank you for your feedback, we will work on your concerns.

4/10 Poor

Arron

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The location was good for where we had to go. The staff were friendly and pleasant. The hotel room was not what we expected. Cob webs in the corners of the room, stained bedsheets, our toilet did not flush and it was already rigged to flush so we rigged it again. The office chair was torn everywhere and taped to cover it up. Ripped blinds and the power went out 2 times before we even checked in. Only the hotel was affected.
Stayed 1 night in Jan 2024
Response from KK on Feb 20, 2024
Thank you for your feedback, we will work on your concerns.

10/10 Excellent

Jackie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from KK on Feb 20, 2024
Thank you for your feedback, hope to see you soon.

2/10 Terrible

Jamie

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from KK on Mar 12, 2024
Thank you for your feedback, We will work on your concerns.

10/10 Excellent

Suzette

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from KK on Feb 20, 2024
Thank you for your feedback, hope to see you soon.

10/10 Excellent

Jackie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from KK on Feb 20, 2024
Thank you for your feedback, hope to see you soon.

4/10 Poor

Robert Morgan

Disliked: Cleanliness, property conditions & facilities, room comfort
High Hopes With Disappointing Results
I lived in south Harrisburg for a number of years and walked by this motel many times with my dog.This past Christmas holiday brought me back and I made reservations for two nights. When I walked into the lobby I could smell the distinct and pungent odour of curry. It was like an Indian restaurant. The new owners need to realize that many US guests do not like this odour. I reluctantly checked in only to find the door lock wouldn’t open for me or the desk clerk. I was given a new room next to a side door exit. The room smelled like stall cigarettes, the linens smelled used, the bathroom appeared clean but had mold in the shower and rusty scratch marks in the tub. There were a lot of sketchy guests going in and out the side door most of the night causing the door to slam as they spoke loudly. I felt totally unsafe all night and did not stay the second night staying with relatives. Breakfast was poorly stocked and presented and was done by 10am. The first night the parking lot was basically empty but by morning it was completely full. I asked how full the motel was as I checked out and told it was at 50%. Clearly the owners are either renting out spaces to downtown workers or residents of Shipoke Village. Way too many tented homeless people near the motel. I had high hopes for this riverside motel but I wouldn’t stay there again until it was either cleaned up or totally renovated. Low rates = undesirable residents. I give this motel only two stars.
Stayed 2 nights in Dec 2023
Response from KK on Feb 20, 2024
Thank you for your feedback, we will work on your concerns.

6/10 Okay

james

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Came in and out with no one at desk. Needs a good sprucing up. The rooms look old.
Stayed 1 night in Dec 2023
Response from KK on Feb 20, 2024
Thank you for your feedback, we will work on your concerns.

10/10 Excellent

Jackie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The people are very happy to help and the rooms are wonderful the bed is like sleeping on a cloud and you have access to central Harrisburg anywhere in 5 mins would highly recommend
Stayed 2 nights in Dec 2023
Response from KK on Feb 20, 2024
Thank you for your feedback, hope to see you soon.

8/10 Good

Gregory

Disliked: Property conditions & facilities
The place was just ok. The continental breakfast consisted of juice, cereal, coffee, 2 oranges and a waffle maker.
Stayed 1 night in Dec 2023
Response from KK on Feb 20, 2024
Thank you for your feedback, we will work on your concerns.

10/10 Excellent

Bart

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Makenna

Business traveler
Liked: Staff & service, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

JESSE

Disliked: Cleanliness, property conditions & facilities
It was ok just for the night.
One of the doors leading outside has crime scene tape on it like a crime scene happenee there. Also in the hallway they had a bucket catching the rain dripping from the 2nd floor. The closet door handle in my room was broken and held on by 1 screw. The room was comfortable and semi clean
Stayed 1 night in Dec 2023

10/10 Excellent

Bless

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities quite old and torn curtians
Stayed 1 night in Dec 2023

4/10 Poor

Verified traveler

Traveled with family
Disliked: Property conditions & facilities
Refrigerator freezer didn't work. They did fix it. Breakfast is horrible. No hot food only cereal and yogurt
Stayed 2 nights in Dec 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Other than a drunk begging to be let back in his room it was an uneventful stay. Will consider returning when in town again!.
Stayed 1 night in Dec 2023

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
my first time back in harrisburg in 31 years nice stay the people were very friendly very clean could have a bigger breakfast menu but over all 5 stars
Stayed 4 nights in Dec 2023

2/10 Terrible

Oscar

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
nasty place
Stayed 1 night in Dec 2023

2/10 Terrible

LISA

Disliked: Cleanliness, property conditions & facilities, room comfort
Not great
Entered our room and stepped into the bathroom which was covered with about an inch of water due to a toilet leak. Had to pack up and go back out for a new room. Could tell the place is run down and woke up with such a stuffy nose and watery eyes for hours. Assuming probably mold. I will spend more to stay elsewhere next time.
Stayed 1 night in Dec 2023

8/10 Good

Joseph

Liked: Cleanliness, staff & service
Response from KK on Feb 20, 2024
Thank you for your feedback, we will work on your concerns.

8/10 Good

Angela

Liked: Staff & service
Stayed 1 night in Dec 2023

6/10 Okay

AbdulRahman

Scams of quality inn
I paid a security deposit of 160, then they tried to scam me an say I smoked weed in the room, when I got a non-smoking room, they made me wait like 30 minutes so they can check the room out. It was all’s scam to take my security deposit
Stayed 1 night in Dec 2023

8/10 Good

Kaylee

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was great and the staff was helpful in any way they could! the only issue is the area that it’s in but it’s a great view so that makes up for it.
Stayed 1 night in Dec 2023

2/10 Terrible

Cindy

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Unsafe conditions. No mat or floor treads in the shower. Surface was extremely slippery and someone did suffer a fall. Toilet seat was barely attached making it difficult to sit on. Peeling wallpaper and water marks were noted.
Stayed 1 night in Nov 2023
Response from KK on Nov 29, 2023
Thank you for your feedback, we will work on your concerns.

2/10 Terrible

Melinda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I like pictures on line, however not accurate. Rate was good when booked, got to hotel they wanted $150 more, room didn't even cost that. They wanted my cc, I paid on hotel.com. unsafe area,boarded up doors with yellow tape, slashes in window curtains, homeless camp next door, unsavory people in parking lot.
Stayed 1 night in Nov 2023
Response from KK on Nov 29, 2023
Thank you for your feedback, we will work on your concerns.

2/10 Terrible

Scott

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Myself and my wife were staying just one night and guest were fighting and arguing in the hallway by our door and management did nothing about it! Furniture in the room was broken and there were no toiletries like toothpaste thank god we had our own with us! Also when we arrived we had to pay another 150 deposit before we got our room key and i already paid for the room.
Stayed 1 night in Nov 2023
Response from KK on Nov 29, 2023
Thank you for your feedback, we will work on your concerns.

10/10 Excellent

Myrla

Liked: Cleanliness, staff & service, property conditions & facilities
Like the area, really close to the highways
Response from KK on Nov 20, 2023
Thank you for feedback, hope to see you soon.

2/10 Terrible

Vaidotas

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible
Stayed 1 night in Nov 2023
Response from KK on Nov 20, 2023
Thank you for feedback, we will work on your concerns.

2/10 Terrible

Nelle

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Checking in was easy. My room was not properly cleaned. Broken headphones and empty chip bag in nightstand drawer. There were no washcloths in the bathroom. There was no Kleenex tissues anywhere. The toilet ran all night! Arrived late due to traffic. Too tired to switch rooms. Left 1st thing in the morning at 7:30.
Stayed 1 night in Nov 2023
Response from KK on Nov 20, 2023
Thank you for feedback, we will work on your concerns.

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
it's fine
The facility is a bit run down, and it's very near to the train tracks. The room was clean enough but dingy, and there were mildew stains in the tub/shower grout. No convenient, walkable food options.
Stayed 1 night in Nov 2023
Response from KK on Nov 14, 2023
Thank you for your feedback, we will work on your concerns.

4/10 Poor

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Meh
Tired place. Very nice people running it. Power went out for an hour overnight. Continental breakfast was beyond sparse.
Stayed 1 night in Nov 2023
Response from KK on Nov 13, 2023
Thank you for your feedback, we will work on your concerns.

8/10 Good

Jessie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from KK on Nov 14, 2023
Thank you for your feedback, hope to see you again.

8/10 Good

Mario

Liked: Staff & service, property conditions & facilities, room comfort
The person at the front desk said that the hotel & rooms were smoke free yet our room reeked of smoke.
Stayed 1 night in Nov 2023
Response from KK on Nov 13, 2023
Thank you for your feedback, we will work on your concerns.

10/10 Excellent

Lorraine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet and very adequate rooms. The location is right on the river and it’s a great walk along the river into town.
Stayed 1 night in Oct 2023
Response from KK on Nov 13, 2023
Thank you for your feedback, hope to see you soon.

6/10 Okay

Kelly

Stayed 1 night in Nov 2023

10/10 Excellent

thomas

Liked: Staff & service
good location
Stayed 1 night in Oct 2023
Response from KK on Oct 31, 2023
Thank you for your feedback, hope to see you again.