Lobby

Reviews of Comfort Inn & Suites

2.5 out of 5
Comfort Inn & Suites
2250 N George St, York, PA

Reviews

7.8

Good

Rating 10 - Excellent. 344 out of 878 reviews" "
Rating 8 - Good. 294 out of 878 reviews" "
Rating 6 - Okay. 112 out of 878 reviews" "
Rating 4 - Poor. 64 out of 878 reviews" "
Rating 2 - Terrible. 64 out of 878 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Stayed 1 night in Feb 2024

10/10 Excellent

Enmelda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are friendly and accommodating. Room is clean and quiet. Service is good. Expedia helped us to book into this one in place of Days-In that had bad service and substandard facilities
Stayed 2 nights in Mar 2024

6/10 Okay

Thanh

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Very noisy as the location right near heavy traffic highway, stayed 2 days during remodel
Stayed 2 nights in Mar 2024

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities
They had me check in and ran my credit card. When I got up to the room the TV didn’t work. I came down to the front desk to complain, and they told me they were aware that the TVs in the room didn’t work and that they would be happy to give me a refund, I had to spend another $400 and rent another hotel room while I waited for my credit to my debit card. Absolutely should’ve told me ahead of time there was no TV in the rooms who in the right mind would stay in the hotel for three days without a TV , I will never go back there again
Stayed 3 nights in Mar 2024

2/10 Terrible

Corey

Traveled with pets
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Property is under major renovation. Construction materials clogging stairwells. TV broke the first day if five day stay and was not repaired or replaced. Hair dryer broke on first day and was replaced on fourth day. Rooms were clean and nice, but would not stay here again. Breakfast is abysmal.
Stayed 2 nights in Mar 2024

4/10 Poor

Corey

Traveled with pets
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Under major reconstruction. Front and one wing of hotel have major exterior work being done. Stairwells full of construction materials. Hair dryer and tv both broke and were not repaired or replaced during my multi-day stay. Not impressed.
Stayed 3 nights in Mar 2024

4/10 Poor

Timothy

Disliked: Amenities
Hotel under construction. No carts for my luggage. No hot breakfast. Hotel clerk was less than helpful. He stated he didn’t know where the carts were at and made no attempt to find one for me to use.
Stayed 3 nights in Feb 2024

2/10 Terrible

Chris

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is not fit for stay and should not be full price while under complete construction. No notice was given when booked that the place is a complete mess under construction. Breakfast is served in a bag. Room had no additional bedding for the pull out couch.
Stayed 1 night in Feb 2024

2/10 Terrible

Alexandra

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Feb 2024

6/10 Okay

Thanh

Stayed 1 night in Jan 2024

2/10 Terrible

Christine

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024

4/10 Poor

Bobby

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stains in the carpet, couldn't watch some of channels 😕😔
Stayed 3 nights in Dec 2023

10/10 Excellent

Terry

Business traveler
Liked: Staff & service
Improving
Hotel is improving overall. Front desk is always welcoming, helpful and friendly. Housekeeping and whoever the Janitor is that cleans the hotel in general still needs much improvement.
Stayed 1 night in Dec 2023

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, room comfort
The property was undergoing renovations which did not affect our stay. We rented 5 rooms for one day. Smooth check in. The rooms were ready for renovatioin
Stayed 1 night in Dec 2023

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service
Could be better but the hotel is improving
The hotel is currently currently undergoing renovations and I look forward to seeing the finished result. The hotel has its pros & cons as any hotel. My company stays here often and as always theres a few faces that stand out each time the from one of the housekeepers Lew to the front desk Carolyn, Giovanni & Maurice . Everyone has thier own postive and its a pleasure being greated by friendly faces.
Stayed 3 nights in Dec 2023

8/10 Good

Lilian

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Beverly

Liked: Staff & service, amenities
Staff was friendly. Breakfast was plentiful and good. Rooms need up graded
Stayed 1 night in Dec 2023

6/10 Okay

vivian

Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2023

2/10 Terrible

Oneil

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was dirty and needs updating. There were a group staying at the hotel that was very loud. We canceled our reservation and checked into another hotel.
Stayed 2 nights in Dec 2023

10/10 Excellent

Edward

Stayed 2 nights in Dec 2023

10/10 Excellent

James D

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!
Stayed 1 night in Nov 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Above average over-night sleeping place.
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
York trip
Maurice was very informative. Nice room. Good breakfast.
Stayed 2 nights in Nov 2023

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok buttttttt
Stayed for few weeks for work and was moved several times after first day of check in during work week. Didnt have hot water and smells of cigarettes, people smoking in fire escapes, went to get coffee before work and breakfast woman has a attitude everyday. To anyone and everyone. Indian man was the easiest and nicest to deal with. The hallways smell of body oder as soon as you get near the elevators. Hopefully their remoding helps. But not the worse place to have traveled too.
Stayed 4 nights in Nov 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was assisted by Maurice at the desk when he let me have a late checkout to meet my needs. The breakfast was one of the best.

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for the price.
Stayed 1 night in Nov 2023

2/10 Terrible

Michael

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Motel from HELL
Absolutely horrible. I’m not one to complain but this was rather disappointing. We check in, go to our room on the first floor and that’s where it starts. The room was filthy, someone had been smoking in there. My wife begins to have a reaction to the smoke. I go to the desk and explain the situation, we booked a non smoking for a reason. The employee (Sam) was extremely rude. After going back and forth he put us on the 3rd floor in a new room… only to find out, it’s worse. People in the HALLWAY smoking, literally doing drugs and partying in the hallway. I get my wife and my newborn daughter and we got out of there. I called the police. Unacceptable to have children where drugs are. I once again told the worker at the desk (Sam) about this situation and all he said was “ok” and sat down.
Stayed 1 night in Nov 2023

10/10 Excellent

Michelle

Stayed 1 night in Nov 2023

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was friendly services great
Stayed 3 nights in Nov 2023

6/10 Okay

Julie

Traveled with family
Disliked: Room comfort
I’m thinking this hotel may be under new management. Last year we didn’t have to stay in the basement because we had a pet and we’re over charged and had to straighten out our bill after we moved on starting our vacation.
Stayed 1 night in Nov 2023

4/10 Poor

Damika

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Nothing
Stayed 1 night in Oct 2023

8/10 Good

Tamyla

Liked: Cleanliness, staff & service, property conditions & facilities
When we arrived no one was at the front desk. Abd there were guests partying in the hallways well after midnight
Stayed 1 night in Oct 2023

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Oct 2023

8/10 Good

jonathan

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Comfortable
Front desk staff are always present to help assist guest to the best of thier ability. Many things could be better: Breakfast, rooms, hallways, laundry areas, pests issues. Overall the individuals I continue to meet on my stays make me want to keep booking at this location.
Stayed 4 nights in Oct 2023

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Pleasant
Carolyn, Maurice & Giovanni are welcoming and always pleasant at the front desk. I stay at this location often for business. As any hotel theres room for improvement like room cleanliess and upkeep of the hotel however the hotel is currently in the middle of a renovation.
Stayed 2 nights in Oct 2023

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, amenities
Everything
Stayed 1 night in Oct 2023

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel. Good price
Stayed 5 nights in Oct 2023

8/10 Good

Christopher

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Andrew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfactory
We were satisfied with our stay.
Stayed 4 nights in Oct 2023

10/10 Excellent

Dana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gentleman who worked the front desk was incredibly friendly and helpful. We stayed the weekend for a hockey tournament and basically had to live out of the hotel for 3 days. He was able to provide us with great dining suggestions and always greeted us enthusiastically. The staff is the best part about this hotel!
Stayed 2 nights in Oct 2023

6/10 Okay

Duane

Business traveler
Disliked: Staff & service
The man at the check-in desk was not very personable. There was no greeting. He just asked for ID. That was it. Nothing else was said, except for sign here, initial here, and initial here. The room was okay. The traffic noise from I-83 was very loud and made it difficult to sleep. I will not return here.
Stayed 3 nights in Oct 2023

10/10 Excellent

kimberly

Stayed 1 night in Oct 2023

10/10 Excellent

Bobby

Stayed 1 night in Oct 2023

4/10 Poor

Giovanni

Stayed 3 nights in Oct 2023

4/10 Poor

Joanne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
The property was convenient in terms of where I needed to be. The construction that was going on at the entrance was a little annoying and noisy.
Stayed 2 nights in Oct 2023

10/10 Excellent

Alexandra

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel has a issue with bed bugs, roaches and mice.
Hotel needs alot of work. My front desk experience was the only good thing about my visit.
Stayed 2 nights in Oct 2023

10/10 Excellent

Christopher

Stayed 4 nights in Oct 2023

10/10 Excellent

Terre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023