Ratings based on 1,263 Verified Reviews

3.9 out of 5
82% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to Hersheypark

Posted Jun 5, 2017
Free breakfast, 10-15 minute drive to Hersheypark.
Comment from Hotel Management
Jun 19, 2017 by Manager, Hotel Management
We thank you so much for the compliments of the good location of our hotel as well as the delectable breakfast we serve everyday. On behalf of our entire staff, we thank you for choosing to stay with us and we hope to see you again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Pittsburgh, PA

Nice hotel for the money

Posted May 14, 2017
Overall this hotel was pretty nice. The front desk staff were not as friendly as I had expected. The breakfast room staff were super friendly. The rooms were pretty large (we stayed in a king size suite). The rooms had some spots where they weren't perfectly clean, and needed some updating. But overall... I would stay again.
Comment from Hotel Management
May 21, 2017 by Manager, Hotel Management
Thank you very much for letting us know the aspects of our accommodations and services that we should look into.It is very important to us to address these sorts of issues right away and to ensure that you are able to enjoy the rest of your stay. We do appreciate that you've taken the time to bring the matter to our attention.
5 out of 5
Recommended
for Everyone
by A verified traveler from nj

close to wedding venue

Posted May 8, 2017
Very nice hotel hot breakfast is included and the warm cookies at front desk is nice as well. Close to area attractions
Comment from Hotel Management
May 18, 2017 by Manager, Hotel Management
We are very glad knowing that you were pleased with your stay here in our hotel. Your satisfaction is very important to us, and we are working very hard so we can consistently provide our valued guests the best value quality services and accommodation. Kind regards.
2 out of 5
by A verified traveler from Agawam, Ma

In need of a refresh!

Posted May 4, 2017
Hotel was very dated and badly needed maintenance. Beds old and uncomfortable. One positive, staff was very pleasant and helpful. We'll be crossing this hotel off of our places to stop list.
Comment from Hotel Management
May 5, 2017 by General Manager, Hotel Management
At the Country Inn and Suites, we appreciate the value of a good night's rest. We are truly sorry to hear that you were uncomfortable during your stay. We would love to have the opportunity to serve you again in the future, and to surpass your expectations.
5 out of 5
Recommended
for Everyone
by A verified traveler from Massachusetts

easy on/off highway

Posted Apr 26, 2017
Pros: rooms were incredibly clean!
Cons: nothing we had a great stay
Excellent stay. Rooms were nice size and clean, pool was great for my 5yo. Hotel located right off highway with family restaurant right across the street. Hotel staff was incredibly helpful.
Comment from Hotel Management
May 5, 2017 by Manager, Hotel Management
Thank you for taking the time to give us your feedback about your stay at our hotel. I'm glad that you found our location convenient and hope you were able to explore the area! I am happy to learn that you enjoyed the breakfast, the pool and for complementing the hospitality of our hotel staff. We're glad you had a great time with us and we look forward to serving you again.
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Kimberton, PA

Nice and Clean Hotel

Posted Apr 26, 2017
Pros: Friendly Staff and clean conditions
Cons: I would like to see larger sinks in the bathrooms. Currently the one in our bathroom was incredibly small and nowhere to put your toiletries.
Location: Only 15 minutes to nearby attractions. A straight drive down the local route with little traffic problems.
Hotel Staff was excellent. Hotel in General was clean and comfortable.
Comment from Hotel Management
May 5, 2017 by Manager, Hotel Management
Thank you for rating our hotel so highly! It means a lot to hear from guests who are satisfied with all of our services and amenities. We look forward to serving you again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 19, 2017
Nice time in Hershey. Hotel was convenient and clean. Breakfast was very good. Staff was helpful and friendly.
Comment from Hotel Management
Apr 30, 2017 by Manager, Hotel Management
Wonderful to hear that you find our hotel clean, comfortable and the services met your expectation. We will do our best to make your next visit a better experience. We will do our best to make your next visit a better experience. Kind regards.
3 out of 5
by A verified traveler

Old hotel not very clean

Posted Apr 15, 2017
Too expensive to what you get. Old hotel Not so clean Breakfast ok
Comment from Hotel Management
Apr 24, 2017 by Manager, Hotel Management
Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. Your comment on the condition of clean and the price will be submitted to our management for evaluation. Thank you for your business.
3 out of 5
by A verified traveler

Disappointing

Posted Apr 10, 2017
Pros: Location was near Hershey World.
Cons: Overall cleanliness
Not factoring in the construction that was going on right outside our room, the bathroom had a broken sink drain plug and one of the lights out. The hot pub was under-filled and was dirty and didn't look like it had been cleaned in a while.
Comment from Hotel Management
Apr 24, 2017 by Manager, Hotel Management
I sincerely apologize for the setback you experienced. Your review is important to us as we want to ensure we provide quality services and accommodations, however, your shared experience state otherwise. We will verify your stay with us in order to call the attention of concerned staff. Thank you for staying here in our hotel, we look forward to serving you again soon. Kind regards.
5 out of 5
Recommended
for Everyone
by A verified traveler

Easy, comfy stay

Posted Apr 1, 2017
A short stop on our way east. Reasonable price for a very comfy stay.
Comment from Hotel Management
Apr 15, 2017 by Manager, Hotel Management
I am glad that you found our accommodations to be a good value, and comfortable. Thank you for staying here in our hotel, we will do our best to make your next visit a better experience. We hope to see you again soon. Kind regards.