Ratings based on 384 Verified Reviews

3.8 out of 5
82% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

A COOKIE CUTTER INTERSTATE HOTEL

Posted Jan 13, 2017
Pros: Location
Cons: The shower unit
Location: Used this as home base for visiting the Harrisburg area with friends.
A lot of construction that used up a lot of the front parking area. The fencing makes it a little confusing entering for the first time. The room was very quiet most likly an upgrade insulation package. I reserver 3 rooms for 1 night through Expedia. The clerk stated he was unable to separate the bill for the 3 couples so that they could place the room on their charge card. This is a newer hotel the Tub shower unit is unusual in that the bottom is rounded more than any that I Have encountered. while showering I was unable to place my feet side by side. I FEEL THIS IS A SAFTY CONCERN FOR ANY SR'S OR PEOPLE WITH A BALANCE PROBLEM. Use cation when using the shower.
Comment from Hotel Management
Jan 17, 2017 by Manager, Hotel Management
We truly appreciate your feedback regarding access to the hotel as well as the input regarding the shower. Thank you so much for your business and for taking the time to share your review. We hope to see you on your next visit to the area!
3 out of 5
by A verified traveler

You get what you pay for...

Posted Jan 10, 2017
Pros: Seemed clean. Friendly staff. Decent continental breakfast.
Location: Hershey Park, Giant Stadium
Construction right in front of the hotel. Room was very noisy. While in the bathroom, we could hear the people in the next room and what they were doing. Yuk. Kid running back and forth above us until at least 1:30 am. Kids/parents yelling at the kids in the hall. I realize this isn't the hotel's fault, but the room wasn't very soundproof. The bed was uncomfortable. If you need a cheap place for a night or two, it was fine. You get what you pay for and it's okay for a night, but I would not stay there longer or again.
Comment from Hotel Management
Jan 17, 2017 by Manager, Hotel Management
I am sorry for the discomfort due to the level of noise from the ongoing construction. Your feedback will be escalated, I further apologize for the “awkward” moment you had to hear when you were on the bathroom. Perhaps those guests were way too loud, our structure was unable to suppress the level of noise. Meanwhile, we appreciate your candid review, request is sent to evaluate your feedback. Thank you for your business.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 9, 2017
Great price and convenient to both Hershey and Harrisburg.
Comment from Hotel Management
Jan 12, 2017 by Manager, Hotel Management
It means a lot to us that you've taken the time to share this positive experience at our hotel. Thank you for letting us know that you find our services reasonably priced and our location convenient. It would be lovely to see you again.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Jan 8, 2017
Room was freezing at check in. Had heat off and it was 11 degrees outside. Pool very nice and very warm. Beds very comfortable. Breakfast was nice but they killed the eggs and potatoes with what appeared to be green Italian seasoning. Looked pretty but could not eat it and I am a farm boy who can eat anything.
Comment from Hotel Management
Jan 13, 2017 by Manager, Hotel Management
Thank you for sharing your experience with us. I am sorry to hear that you did not thoroughly enjoy the breakfast options, and I want to let you know that we take your suggestions to heart and are reconsidering the available choices. Reviews like yours are extremely helpful in our ambition to continuously improve upon the guest experience and I hope you'll return to see how we grow and evolve.
4 out of 5
Recommended
for Everyone
by A verified traveler from m.

Quiet, spacious hotel

Posted Dec 30, 2016
The pool was nice, great for kids. Good breakfast, spacious room. Bed was uncomfortable.
Comment from Hotel Management
Jan 13, 2017 by Manager, Hotel Management
We appreciate that you've taken the time to share the ways that we have impressed you and the ways that we can improve. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
5 out of 5
Recommended
for Everyone
by A verified traveler from Maryland

Nice hotel, excellent staff

Posted Dec 22, 2016
Pros: Convenient (short drive) to Hershey Park and region.
Cons: The room could have used a high back chair. Other than the desk check there was no place to sit.
Location: Hershey Park, Gaint Arena.
I travel a lot both domestic and international. Rarely have I found a staff that was quite this helpful. The check-in lady was friendly and overly helpful when when our weekend plans were hampered by the weather. She recommended great things to do in the local area. On check-out, the clerk let us borrow his personal ice scraper as I had left mine at home. He even help scrape my window. I wish all staff were as friendly and helpful as this staff was.
Comment from Hotel Management
Dec 23, 2016 by Guest Relations Manager, Hotel Management
Dear Duke. We thank you for taking the time to complete our survey and for giving us wonderful rating and kind remarks. It is rewarding to hear how we have sufficed your accommodation needs following your visit at our hotel. We hope to have the opportunity to serve you again soon. Kind regards.
4 out of 5
Recommended
for Everyone
by A verified traveler from Johnstown, Pa

Nice hotel, convenient location

Posted Dec 19, 2016
Pros: Location / staff
Cons: Bed was hard as a rock. felt like sleeping on a sheet of plywood
Location: near the interstate exit. Very easy access to Hershey and the attractions
This is the third time over a several years we stayed at this hotel. The staff is very friendly. The all day coffee and cookies are a nice touch. The breakfast is great
Comment from Hotel Management
Dec 23, 2016 by Guest Relations Manager, Hotel Management
Dear Shawn, Thanks so much for taking the time to complete our survey. We hope to hear from you on your next visit as we love to hear from our guests on how we could further improve our services and serve our guests better. Kind regards.
5 out of 5
Recommended
for Everyone
by A verified traveler from philly

Hotel was cozy and nice! Close to Hershey!

Posted Dec 7, 2016
Loved our experience. Very clean, staff was wonderful which is a plus!!! Breakfast was good. Loved the pool which Opens early and closes late. Adult swim from 10-12am. I can't wait to stay again. A shout out to the staff. THANK YOU!
Comment from Hotel Management
Dec 12, 2016 by Guest Relations Manager, Hotel Management
Dear Sandy, I am very glad that you were comfortable and satisfied with the accommodation we provided during your visit here in our hotel. I am glad that you enjoyed the pool as well. We look forward to your next visit. Kind regards.
5 out of 5
Recommended
for Everyone
by A verified traveler from Laurel, DE

Lovely Stay

Posted Dec 5, 2016
This was a wonderful hotel and very close to Hershey Park, about 15 minutes. The free breakfast was great. And if you're looking for a nice place to eat dinner, the Hershey Road Family Restaurant is the absolutely best restaurant around.
Comment from Hotel Management
Dec 12, 2016 by Guest Relations Manager, Hotel Management
Dear MJ, Thank you for this review of our hotel. I am glad that you were pleased with your experience with us, trust that your next visit will be another pleasant experience. Kind regards.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

close to park good breakfast

Posted Nov 21, 2016
Pros: area pool breakfast
Location: Hershey park and chocolate world
second year we stayed here and will again next year
Comment from Hotel Management
Dec 12, 2016 by Guest Relations Manager, Hotel Management
Dear Michelle, Thanks so much for your time in completing our survey and for giving us excellent rating following your visit here in our hotel. We hope to see you again soon. Kind regards.