Our room was clean, towels were well stocked, and the beds were comfy. I love that they have "quiet hours", past experience at hotels prove that quiet hours can be a necessity. I know there were small children on our floor and the floor above us, but we never heard them. We weren't able to attend the breakfast, we got in late and weren't ready to eat before it closed. However I can tell you it smelled amazing! I would definitely stay again if I needed a room in close proximity to Hersheypark and Giant Center.