Do not stay here
Posted Aug 1, 2016
The air conditioning units in the hall were broken and Temps were more than 90 degrees, when the staff were told they said maintenance went home and could not be called until tomorrow, 2 days later when we left, still were not fixed. Also washing machine and ice machine were broken. Mattress not comfortable, staff not friendly, seemed like a bother for anytime we talked. Also, housekeeping were insisting on cleaning the room despite the fact the do not disturb sign was on the door. Had the bolt lock across and they still tried to push their way in the room after repeating being told no services wanted.
Comment from Hotel Management
Aug 4, 2016 by Shailesh Patel, Hotel Management
We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receiving our best service. We have taken proper action to make sure every equipment is in working status. We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations in the future.