Ratings based on 200 Verified Reviews

3.8 out of 5
85% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Hotel Stay

Posted Mar 16, 2017
Pros: The staff was nice.
Cons: EVERYTHING!!
Location: location was great.
My husband and I purchased a room for 2 nights during the blizzard on 3/14/2017 due to me being due anytime with my pregnancy. We thought it would be perfect for us in case I went into labor to be close to the hospital. Well, we got a king suite that was to be non smoking. Lets just say the room SMELLED SO BAD like smoke it made my husband and I sick to the stomach. We are not complainers so we left it go, we left the room to go swimming well....the pool was so dirty with hair clumps and stuff floating around we couldn't get it, and this was the same thing with the hot tub. So, again we were very angry so we went to the gym ...none of the equipment worked. We were so upset that we ended up not staying the second night but still had to pay for it because the parking lot was not plowed for us to leave until after check out time. I would not recommend this hotel to anyone!
Comment from Hotel Management
Mar 19, 2017 by Customer Care, Hotel Management
Thank you for reaching out to us. It is good to know that you were delighted with the hotel location and the service you received from our staff. On the other hand, we apologize for the multiple issues you've encountered with regards to the accommodations of your room and the facilities of the hotel during your stay. Your feedback will be forwarded to the hotel management for improvements. We hope for another chance to have you as our guest at any of our Country Inn & Suites hotels in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Feb 13, 2017
Great breakfast in the morning, way better than expected. Bed wasn't the softest but was still comfortable.
Comment from Hotel Management
Feb 15, 2017 by Tony, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from PA

Posted Feb 13, 2017
Our stay at the hotel was wonderful and I would recommend it to others
Comment from Hotel Management
Feb 15, 2017 by Tony, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay.
3 out of 5
Recommended
for Everyone
by A verified traveler from gettysburg pa

Close to York area

Posted Jan 17, 2017
Good breakfast but only open at 7 on weekends and holidays. Adequate bed but very poor tv picture. Staff was fine.
Comment from Hotel Management
Jan 17, 2017 by Tony, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel that is close to everything in York

Posted Jan 10, 2017
Nice hotel that was clean and modern looking and close to everything in York
Comment from Hotel Management
Feb 8, 2017 by Tony, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Delaware

very nice hotel

Posted Dec 27, 2016
Pros: close to 83
Location: close to the York college is why we were staying there to begin with
really clean rooms. comfortable beds close to the York College
Comment from Hotel Management
Jan 10, 2017 by Tony, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay.
5 out of 5
by Richard

Clean and great location for our needs.

Posted Dec 26, 2016 on Hotels
We came to visit our family for the holidays. Couldn't have asked for better accommodations. Nice breakfast. Friendly employees. Very clean
Comment from Hotel Management
Jan 10, 2017 by General Manager, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from Old York

Thanks for the upgrade.

Posted Dec 24, 2016
Pros: Close to home.
Cons: Add signs to the pool.
We realized that our room didn't have a fridge and my wife needed to keep her medicine refrigerated. THANKS for the free upgrade to a room with a fridge.
Comment from Hotel Management
Dec 26, 2016 by Tony, Hotel Management
On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, ANTONIO REYES
4 out of 5
by A verified traveler

Posted Dec 19, 2016 on Hotels
Comment from Hotel Management
Jan 10, 2017 by General Manager, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay.
5 out of 5
by A verified traveler

A good place to stay. Clean, comfortable and more

Posted Dec 18, 2016 on Hotels
It was a good experience. The only thing that was substandard was the phone. It did not work, it was old. The lighting could be better. I often want to work when I am at a hotel and the lighting is not always conducive or bright enough to work by. But I generally work when I travel and need more than an internet connection.
Comment from Hotel Management
Dec 20, 2016 by General Manager, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay.